Group (Shared) Mailbox - NEC Aspire S IntraMail System Manual

Group (Shared) Mailbox

Description
An extension use can share a Group Mailbox with co-workers for receiving and sending messages. A Group
Mailbox is helpful, for example, in a small office where employees share telephones. The Group Mailbox has
many of the features of a Subscriber Mailbox, but it is not associated with a specific extension. In addition:
■ Any messages left in the Group Mailbox are available to all members of the group.
■ To log onto the Group mailbox, a member of the group just presses their Group Mailbox key.
■ A Group Mailbox can have a recorded greeting and name, just like any other Subscriber Mailbox.
■ Other extension extension users can record and send messages to the Group Mailbox, as well as Transfer
calls to the Group Mailbox.
■ Automated Attendant callers can leave a Quick Message in the Group Mailbox.
For a brief overview of the features available at a Group Mailbox, review the Related Features below. Then,
go to the individual feature to find out how it operates and any programming required to make it work.
Related Features
Automated Attendant (page 47)
The Automated Attendant GOTO and LOGON actions (assigned to the active Dial Action Table) can
route callers to a Group Mailbox.
Auto Erase or Save (page 45)
After a user listens to a message in their Group Mailbox, IntraMail can automatically erase or save the
message.
Greeting (page 89)
A Group Mailbox can have a recorded greeting that plays to callers leaving a message.
Guest Mailbox (page 96)
Guest Mailboxes also use mailboxes set up for virtual station ports.
Listening to Messages (page 104)
Review this feature to learn which features are available to a group member while listening to messages.
Mailbox Name (page 109)
A Group Mailbox can have a recorded name.
Make Call (page 115)
■
A Make Call callback to a Group Mailbox routes to the virtual extension assigned as the Group Mail-
box number (e.g., 400). In order to answer Make Call callbacks, the group members must have Call
Coverage keys for that virtual extension.
■ A Group Mailbox user can use Make Call to return a call left in the Group Mailbox.
Main Menu (page 113)
The Main Menu provides access to the features available to a Group Mailbox.
Message Listen Mode (page 126)
Set the type of messages a user will listen to when they dial
Message Notification (page 127)
Once activated, Message Notification dials a telephone number to let the user know they have new mes-
sages in the Group Mailbox.
Message Playback Direction (page 133)
Set the Group Mailbox message playback order.
Message Record (page 134)
Review this feature to learn which features are available to a group member while recording and sending
a message.
Message Storage Limit (page 137)
Set the maximum number of messages that can be left in the mailbox.
IntraMail for Aspire System Guide
Group (Shared) Mailbox
L (5) after logging into their Group Mailbox.
Chapter 2: Features ◆ 93
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