Home Outdoor Modem Is Not Able To Communicate With Controller After Firmware Upgrade; Home Outdoor Modem Detached From Network - Nokia FastMile User Manual

FastMile Home Outdoor Modem User Manual
4.2.3 Home Outdoor Modem is not able to communicate with
Controller after firmware upgrade
Root cause(s):
Controller URLs (connection management/JSON) are wrong in ltthd.variant.conf file at
/opt/Nokia/var/common/data/ after firmware upgrade.
Indication(s) to user:
Home Outdoor Modem LED status changed to blinking orange.
Resolution(s):
Controller URL should be changed as per available set up both for connection Management
server & JSON URL.

4.2.4 Home Outdoor Modem detached from network

Root cause(s):
LTE cell goes down.
Indication(s) to user:
Home Outdoor Modem LED status changed to blinking orange.
Resolution(s):
Perform Factory reset on Home Outdoor Modem (see Appendix A: Factory Settings).
If another cell is available at Controller, Home Outdoor Modem will attach on that cell
automatically through Cell-Reassignment.
If Problem persists, contact operator.
Release 17.10
DN09218237, Issue 03 Draft
28.11.2017
© 2017 Nokia
Troubleshooting
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