Appendix 2 - Troubleshooting Guide - Telguard TG-1 Express Installation Manual

Appendix 2 – Troubleshooting Guide
This section provides a summary of all LED indications and their meanings, as well as the
expected behavior of the Telguard TG-1 Express under various exception conditions.
LED Indicator Guide – Normal Operating Mode
LED Symbol
LED #1
Activation
LED #2
STC
(System Trouble
Condition)
LED #3
Panel
Communication
LED #4
Acknowledgement
LED #5
Radio
56049201
Color Showing
Solid On
Green
Off
Flashing
Off
1 Flash
2, 3 Flashes
Red 4 Flashes
5 Flashes
6 Flashes
7 Flashes
Flashing
Yellow
Off
Flashing
Red Off
On
Off
Green
Flash
Indication
Unit is activated at the message center
and enabled
Unit not activated at the message center
(and disabled)
Unit is disabled / Activation failed
ALL OK
STC – Low Power Failure
N/A
STC – No Service
STC – Radio Failure
STC – Dial Tone Failure
STC – Panel Presence Failure
TG-1 Express communicating with
alarm panel
Idle state
When flashing with LED #1 unit has
failed activation. Press RSSI button
twice and check registration.
TG-1 Express initialized
TG-1 Express is waiting for response
from the Telguard Communications
Center.
Idle
Indicates radio is sending/receiving a
message
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