Appendix 2 – Troubleshooting Guide - Telguard TG-7 Installation And Operating Manual

Appendix 2 – Troubleshooting Guide
This section provides a summary of all LED indications and their meanings, as well as the expected behavior of the
Telguard under various exception conditions.
LED Indicator Guide – Normal Operating Mode
LED Symbol
LED 1 Activation
LED 2 STC (System
Trouble Condition)
LED 3 MODE
LED 4
Acknowledgement
LED 5 Radio
LED 6
LED 7 Trip Input
LED 8 AC Power
Note: * means that the LED will continuously flash.
56050501 – Rev B
Color Showing
Solid On
Green
Off
Flash*
Off
1 Flash*
2 Flashes*
3 Flashes*
Red
4 Flashes*
5 Flashes*
6 Flashes*
7 Flashes*
Off
Yellow Flash *(1 sec)
On
Solid On
Off
Red
Flash*
Off
On
Flash (1 sec)
Green
Flash (2 sec)
Flash (2 flashes
every 6 sec.)
Not used
Solid On
Green
Off
Red Solid On
Indication
Unit is activated at the message center and enabled
Unit not activated at message center (and disabled)
Unit is disabled
ALL OK
System Trouble Condition – Low/Missing AC Power
System Trouble Condition – Low/Missing Battery Condition
AND/OR Battery Charger Failure
System Trouble Condition – LFC
System Trouble Condition – NSC
System Trouble Condition – RFC
System Trouble Condition – DTF
System Trouble Condition – PPF
Alarm panel idle (Telguard is primary or Sole Path)
Alarm panel off-hook to transmit signals over cellular.
Alarm panel idle (Telguard is backup)
The Telguard is waiting for acknowledgement from the TCC
Idle state
When flashing with LED 1, unit has failed activation due to the
programming of the panel, CALL TELGUARD TECHNICAL
SUPPORT
Telguard initialized
Telguard initializing with cellular network
Radio receiving message
Radio sending message
Link Supervision Mode
Trip Input activated
Trip Input not activated or restored
AC power connected to unit
20 © 2017 Telguard