Samsung CLX-9201 Service Manual page 318

4. Troubleshooting
► Error Code
H2–6728
H2–6729
H2–6730
H2–6731
► Error message
Finisher Failure: #H2-67xx. Check finisher.
► Symptom
Finisher stapler head does not move to or leave home position.
► Troubleshooting method
1) If there is jammed paper on the stapler, removing paper manually. Open and close finisher stapler door or jam
cover to check if finisher executes initialization process.
2) If stapler still doesn't go back to home position and error does not disappear, follow the instructions below :
a) Can finisher stapler cartridge can be pulled out?
i) Rotate stapler gear manually to move stapler head back to home (top) position.
ii) Remove staple completely from stapler cartridge.
iii) Remove staples from inside stapler.
b) Does finisher stapler input sensor work well?
i) Make sure finisher input sensor cable is connected well to the sensor connector.
ii) Make sure finisher input sensor cable is connected well to the main board connector.
iii) Replace the finisher stapler(JC81–07376A).
iv) Replace the finisher main board(JC81–09692A).
(Refer to 3.3.34.2. Finisher Board)
c) Does finisher stapler motor work well?
i) Make sure finisher stapler motor cable is connected well to the stapler motor connector.
ii) Make sure finisher stapler motor cable is connected well to the main board connector.
iii) Replace the finisher stapler(JC81–07376A).
iv) Replace the finisher main board(JC81–09692A).
(Refer to 3.3.34.2. Finisher Board)
d) Check if any debris (staple) exists. Please make sure to remove any debris.
4-135 Copyright© 1995-2013 SAMSUNG. All rights reserved.