Samsung CLX-9201 Service Manual page 254

4. Troubleshooting
► Error Code
A1–2311
A1–2312
A1–2313
► Error message
Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists
► Symptom
Magenta OPC motor operation is abnormal.
► Troubleshooting method
• A1–2311 : Magenta OPC motor is stopped but machine recognizes it as operational.
• A1–2312 : Magenta OPC motor is not operated for print-job.
• A1–2313 : Magenta OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around magenta drum drive unit.
3) Remove the rear cover after removing 10 screws.
4) Check if the magenta OPC motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select the magenta OPC motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0042)
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