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SERVICE
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
PROBLEM
CAUSE
CORRECTION
1. Surface burner fails to light
a. pilots are not lit (pilot ignition)
a. see page 7 to Jightpilots
b. power supply not connected
b. connect power, check circuit
(pilotlessignition)
breaker or fuse box
c. cloggedburner port(s)
c. clean portswith straightpin
d. burnersnotplaced correctly onto
d. removeand reinstall b urnerprop-
gas valve
erfy
2. Burner flame uneven
a. clogged burner port(s)
a. clean ports with straight pin
b. burner not properly positioned
b. see page 8 to correctly replace
burner
3. Surface burner flame
a. air/gas mixture not proper
a. call serviceman to adjust burner
• lifts off port
• yellow in coTor
4. Oven burner failsto light
a. power supply not connected
a. connect power, check circuit
(pilotless ignition)
breaker or fuse box
b. pilot is out (pilot ignition)
b. see page 10 to light pilots
c. power failure (pilotless ignition)
c. glo-bar ignition system,
see page 10
5. Oven temperature inaccurate
a. oven not preheated
a. preheat oven 3 to 5 minutes
• food takes too long or cooks
b. incorrect rack position
b. see page 11
too fast
c. incorrect use of aluminum foil
c. see page 12
• pale browning
d. oven bottom incorrectly replaced
d. replace oven bottom correctly
• food over-done on outside
e. oven thermostat sensing device
e. reinstall sensing device securely
and under-done in center
out of holding clip(s)
into clip(s)
• over browning
See Problem Chart on page 13.
6. Clock and/or oven light does not
a. power supply not connected
a. connect power supply, check cir-
work
(pilotless ignition)
cult breaker or fuse box
b. burned out light bulb
b. replace light bulb
c. malfunctioning switch, starter or
c. call serviceman to check
ballast
d. call serviceman to check
d. malfunctioning clock or loose wir-
ing
SERVICING
Electrical supply, if equipped, must be
numbers of the appliance. (See front
If you did not receive satisfactory serv-
disconnected from the wall outlet before
cover for location of your model and se-
ice through your servicer or Maycor you
servicing appliance. Do not repair or re-
riaf numbers.)
may contact the Major Appliance Con-
place any part of your range unless spe-
sumer Action Panel by letter including
cificaJly recommended in this manual.
If you are unable to obtain service, write
your name, address, and telephone
All other servicing should be referredto
to us. Our address isfound on the rating
number, as well as the model and serial
a qualified technician,
plate. See front cover for location of rat-
numbers of the appliance.
ing plate.
HOW TO OBTAIN
If you are not satisfied with the local re-
MajorAppliance Consumer ActionPanel
SERVICE
sponse to your service requirements,
20 NorLh WackerDrive
When your appliance requires service
call or write MAYCOR Appliance Parts
Chicago,
IL 60606
or replacement parts, contact your
and Service Company, 240 Edwards
Dealer or Authorized Servicer. Useonly
Street, S.E., Cleveland, TN 37311,
genuine factory or Maycor parts if re-
(615) 472-3500. Include or have avail-
MACAP (Major Appliance Consumer
placement partsare necessary.Consult
able the complete model and serial
Action Panel) isan independentagency
the Yellow Pages in your teJephonedi-
numbersoftheappJJance,thenameand
sponsored by three trade associations
rectory under appliance for the service
address of the dealer from whom you
as a court of appeals on consumer com-
center nearest you. Be sure to include
purchased the appliance, the date of
plaints which have not been resolved
your name, address, and phone num-
purchase and details concerning your
satLsfactorilywithinareasonable period
ber, along with the model and serial
problem,
of time.
-17-
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