ViewSonic SC-T47 User Manual
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ViewSonic SC-T47 User Manual

ViewSonic SC-T47 User Manual

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SC-T47

Thin Client

User Guide
Model No. VS15835

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Summary of Contents for ViewSonic SC-T47

  • Page 1: Thin Client

    SC-T47 Thin Client User Guide Model No. VS15835...

  • Page 2: Compliance Information

    Compliance Information FCC Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Read these instructions completely before using the equipment. Keep these instructions in a safe place. Heed all warnings. Follow all instructions. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

  • Page 4: Declaration Of Rohs2 Compliance

    Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/ EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...

  • Page 5: Copyright Information

    Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 6: Product Registration

    _______________________________ Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...

  • Page 7: About This User's Manual

    About This User’s Manual This manual provides detailed instructions on how to set up, use, manage, and maintain ViewSonic SC-T47 thin clients. Manual Structure and Subjects Chapter Subject Provides an overview of ViewSonic SC-T47 thin clients. Provides detailed instructions on how to set up ViewSonic SC-T47 thin clients.

  • Page 8: Style Conventions

    Style Conventions The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces. Item Style Example keys on the keyboard bold Ctrl + F2, Ctrl + Alt + F9, Alt + Tab application windows or first letter ICA Connection list, RDP Connection list, View Connection list...

  • Page 9: Table Of Contents

    4.1.1 Interface Overview 4.1.2 Client Settings at a Glance Configuring System Settings 4.2.1 System Tab Overview 4.2.2 Available Settings at a Glance 4.2.3 Configuring the Access Privileges and Password of ViewSonic Client Setup 4.2.4 Configuring Shadow Settings for Remote Assistance...
  • Page 10 4.5.9 Configuring Basic VMware View Connection Settings 4.5.10 Accessing VMware View or Horizon View Services 4.5.11 Configuring Advanced View Connection Settings 4.5.12 Configuring Web Browser Settings Appendices Resetting Your SC-T47 115 Restoring Your Operating System Specifications Customer Support Limited Warranty...

  • Page 11: Overview

    Overview This chapter provides an overview of your SC-T47 thin clients. 1.1 Introduction Desktop virtualization and simple endpoint devices 1.2 Features Key features of ViewSonic SC-T47 1.3 Package Contents Check your package contents 1.4 Exterior Views Overview of thin client outside elements 1.5 Panel Components...

  • Page 12: Introduction

    Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™ Ź VMware® View™ and VMware® Horizon View™ • Support for high-definition technologies: Ź Microsoft® RemoteFX® Ź Citrix® HDX™ Ź VMware® View™ PCoIP® • Simple click-access to various applications/desktops • Built-in ViewSonic Client Setup as the local client management console...

  • Page 13: Package Contents

    1.3 Package Contents Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately. ViewSonic SC-T47 AC adapter Detachable AC cord Quick Start Guide...

  • Page 14: Exterior Views

    Overview Exterior Views 1.4 Exterior Views Front/Bottom View Stand Lock Slot Pad/VESA Holes Front Panel Left Rear View Rear Panel I/O interface (See next section for details) Kensington Security Slot...

  • Page 15: Panel Components

    Name Description Power LED Indicates the status of power. Power button Press to turn on your SC-T47. SSD LED Indicates the status of SSD (Solid-State Drive). Headphone port Connects to a set of headphones or a speaker system. Microphone port Connects to a microphone.

  • Page 16: Led Indicators

    Connects to a monitor. USB port Connects to a USB device. (USB 2.0) DC IN Connects to an AC adapter. 1.6 LED Indicators Your SC-T47 is equipped with LED indicators for the states of power and solid-state drive. The meanings of LED...

  • Page 17: Before Getting Started

    Your SC-T47 is in Standby mode. SSD LED Orange blinking The SSD (Solid-State Drive) is in use. The LAN port of your SC-T47 is equipped with LED indicators for the networking states. The meanings of LED signals are described as follows: Left LED Right LED...

  • Page 18: Service Access With Your Sc-T47

    With ViewSonic SC-T47, you can simply access desktop virtualization solutions from Citrix, Microsoft, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows Embedded by default; the latter can be created and customized through the ViewSonic Client Setup console.

  • Page 19: Setting Up Your Sc-T47

    Setting Up Your SC-T47 This chapter gives detailed instructions on how to set up and get your SC-T47 ready for use. 2.1 Positioning Your SC-T47 How to position your SC-T47 2.2 Getting Connected How to connect peripherals and the power for your SC-T47...

  • Page 20: Positioning Your Sc-T47

    To position your SC-T47 horizontally, please follow the steps below: 1. Attach the included four (4) rubber pads to the four (4) pad holes on the underside of your SC-T47. 2. Ensure that the desired place has a level surface.
  • Page 21 2. Hold the stand of your SC-T47 in the other hand with the underside facing upward and the side marked with a word FRONT facing left. 3. Align the stand with the lock slot side of your SC-T47, put four (4) hooks of the stand into the lock slots, and then slide the stand left to lock it into place.
  • Page 22 VESA-mounted To mount your SC-T47, please follow the steps below: 1. Ensure that all rubber pads on the underside of your SC-T47 are removed from the pad holes and the pad / VESA holes are clean without any blockage. 2. Align two mount holes on the VESA bracket with two mount holes on your SC-T47, and then secure the bracket to your SC-T47 with two (2) screws as shown below.

  • Page 23: Getting Connected

    3. Connect your SC-T47 to a LAN through the LAN port or SFP port (if any). 4. Plug the detachable AC cord into the AC adapter. 5. Connect the AC plug of the adapter to a power outlet and the DC plug of the adapter to your SC-T47.

  • Page 24: Getting Started

    Getting Started This chapter provides the basics of how to use your SC-T47. 3.1 Standard Shortcuts Default shortcuts on the local (Windows Embedded Standard) desktop 3.2 Accessing Citrix Services How to access Citrix services 3.3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop services 3.4 Accessing VMware View and Horizon View Services...

  • Page 25: Standard Shortcuts

    Getting Started Standard Shortcuts 3.1 Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop. Shortcuts Description Double click to access Citrix services. NOTE: If the secure network connection is not implemented in your Citrix environment, you might not be able to access Citrix Citrix Receiver services through Citrix Receiver of this new version.

  • Page 26: Accessing Citrix Services

    Getting Started Accessing Citrix Services 3.2 Accessing Citrix Services Accessing Citrix Service with Internet Explorer To quickly access Citrix services with the Internet Explorer, please do the following: 1. Open the Internet Explorer by clicking its icon on the Start screen or the desktop taskbar. 2.
  • Page 27 Getting Started Accessing Citrix Services Virtual Desktop Example Windows 7 Ultimate (launched in SC-T47) SC-T47 Local Desktop Virtual Application Examples Notepad, Adobe Reader, and PowerPoint Viewer (launched in SC-T47)
  • Page 28 Getting Started Accessing Citrix Services Accessing Citrix Services through the Citrix Receiver Shortcut To access Citrix services through the Citrix Receiver shortcut, please do the following: 1. Import the required safety certificate for available Citrix services with an administrator account. Consult your IT administrator for necessary assistance.
  • Page 29 Getting Started Accessing Citrix Services e. On the opened window, click Certificates > Add > Computer account > Local computer > OK to add the Certificates snap-in.
  • Page 30 Getting Started Accessing Citrix Services f. On the Console window, click to expand the group tree of Certificates, right-click on Trusted Root Certification Authorities, and then select All Tasks > Import on the popup menu. g. Follow the Certificate Import Wizard to import your certificate, and then close the Console window when it’s done.
  • Page 31 Getting Started Accessing Citrix Services 2. Double click Citrix Receiver on the desktop. 3. A window appears prompting for the work email or server address. Consult your IT administrator for proper information to provide here, enter the required data, and then click Next to continue. 4.

  • Page 32: Accessing Microsoft Remote Desktop Services

    Getting Started Accessing Microsoft Remote Desktop Services 5. A window appears allowing you to add favorite apps (virtual desktops and applications) for the provided credentials. Click to select the desired application(s). The selected application(s) will appear on that window. 6. Now you can click to launch the desired application. The virtual desktop or application will be displayed on the screen.
  • Page 33 Getting Started Accessing Microsoft Remote Desktop Services 3. Enter your credentials, and then click OK. 4. A window may appear with a certificate message about the remote computer. Consult your IT administrator for details and ensure the connection is secure first. To bypass, click Yes to continue. 5.

  • Page 34: Accessing Vmware View And Horizon View Services

    Getting Started Accessing VMware View and Horizon View Services 3.4 Accessing VMware View and Horizon View Services To quickly access VMware View or Horizon View services, please do the following: 1. Double click VMware Horizon View Client on the desktop. 2.
  • Page 35 Getting Started Accessing VMware View and Horizon View Services 6. A window may appear with a Welcome message. Click OK to continue. 7. Provide your user name and password on the opened window, and then click Login. 8. A window appears with available desktops for your credentials. Double-click to select the desired desktop. 9.

  • Page 36: Configuring Client Settings

    Configuring Client Settings This chapter provides instructions on how to configure advanced settings and customize your SC-T47 with ViewSonic Client Setup. 4.1 ViewSonic Client Setup Interface overview Available settings at a glance 4.2 Configuring System Settings System tab overview Available settings at a glance 4.3 Configuring External Device Settings...

  • Page 37: Viewsonic Client Setup

    Interface Overview To access ViewSonic Client Setup on your SC-T47 thin client, please do the following: 1. Log in to your SC-T47 with an administrator account (see page 13 for the default). 2. Click ViewSonic Client Setup on the Start screen.

  • Page 38: Client Settings At A Glance

    • Configuring Web browser session settings NOTE • The table above is only applicable to ViewSonic SC-T47 thin clients running Windows Embedded 8 Standard. The available setting categories and items of the ViewSonic Client Setup console for other Windows Embedded-based, Linux-based,...

  • Page 39: Configuring System Settings

    4.2 Configuring System Settings 4.2.1 System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on ViewSonic Client Setup. System Tab Overview Interface Elements Name...

  • Page 40: Available Settings At A Glance

    NOTE • ViewSonic Device Manager is a remote and mass client management console, helping you remotely mange a large number of endpoint devices in a desktop virtualization infrastructure. For more information about ViewSonic Device Manager,...

  • Page 41: Configuring The Access Privileges And Password Of Viewsonic Client Setup

    4.2.3 Configuring the Access Privileges and Password of ViewSonic Client Setup You can configure the access privileges of ViewSonic Client Setup for client users by the Password setting. Setting Access Privileges and Password Only for Administrators To set access privileges and password only for administrators, please do the following: NOTE • System administrators (and only administrators) are allowed to access ViewSonic...
  • Page 42 5. Click Save to store all the changes. NOTE • For standard users of your SC-T47, two set of credentials are required to access ViewSonic Client Setup: one set of credentials is administrator credentials for Windows Embedded 8 Standard; the other is standard user credentials for ViewSonic...

  • Page 43: Configuring Shadow Settings For Remote Assistance

    NOTE • To use the Shadow feature on a remote computer, you need to install the ViewSonic Device Manager and also Java software on the remote computer, and add your client into a managed group under ViewSonic Device Manager. For detailed instructions, please refer to the User’s Manual for ViewSonic Device Manager.

  • Page 44: Updating Firmware From The Management Computer

    NOTE • Ensure that your client has been added into a managed group under ViewSonic Device Manager installed on a remote computer, and that you have imported client firmware files into ViewSonic Device Manager. These are prerequisites of this feature.
  • Page 45 3. On completion, a window appears notifying you that the Firmware list has been loaded. Click OK to continue. NOTE • The available firmware versions depend on how many versions have been imported into the remote ViewSonic Device Manager. 4. Click drop-down menus to select the desired firmware version and other options.
  • Page 46 If No is selected, all settings will be restored to the factory default. Keep VCS configuration NOTE: If the client is managed by ViewSonic Device Manager and here No is selected, ViewSonic Device Manager will fail to manage the client after firmware update.

  • Page 47: Taking Snapshots For Mass Deployment

    USB flash drive. NOTE • To store the system image on a remote computer, ensure that ViewSonic Device Manager has been installed on that computer, and that the client has been added into a managed group under ViewSonic Device Manager.

  • Page 48: Deploying A System Image With A Created Snapshot

    Taking Snapshots for Mass Deployment” on page 37. With a Snapshot on a Remote Computer To deploy a system image on your SC-T47 with a snapshot on a remote computer, please do the following: 1. On ViewSonic Client Setup, click System > Firmware Update.
  • Page 49 3. Upon completion, a message appears notifying you that the Snapshot list has been loaded. NOTE • Client snapshots stored on the remote computer are managed by ViewSonic Device Manager. For more information on how to manage client snapshots with ViewSonic Device Manager, please refer to the User’s Manual for ViewSonic Device Manager.
  • Page 50 With a Snapshot on a USB Flash Drive To deploy a system image on your SC-T47 with a snapshot on a USB flash drive, please do the following: 1. Plug the USB flash drive into a free USB port of the client.

  • Page 51: Enabling Or Disabling The Appliance Mode

    Configuring Client Settings Configuring System Settings 4.2.8 Enabling or Disabling the Appliance Mode The Appliance mode allows your thin client to start up directly with the desired Microsoft Remote Desktop, Citrix ICA, VMware View or Horizon View session. After existing a session, the client will be turned off. NOTE • There are two similar but different modes for your thin client: Mode...
  • Page 52 Configuring Client Settings Configuring System Settings 1. On ViewSonic Client Setup, click System > Appliance Mode. 2. Click to check Enable Appliance Mode. 3. Other settings of the Appliance mode appear.
  • Page 53 5. Click Save to confirm your selections. 6. The system will enter the Appliance mode after restart. NOTE • To disable the Appliance mode or to access ViewSonic Client Setup under the Appliance mode, please refer to “Disabling the Appliance Mode” on page 44.
  • Page 54 2. Click Ctrl + Shift + Del to launch ViewSonic Client Setup. NOTE • You cannot access the Taskbar of the client operating system (ViewSonic ARM Linux) under the Appliance mode. 3. On ViewSonic Client Setup, click System > Appliance Mode.

  • Page 55: Configuring Uwf (Unified Write Filter)

    Configuring UWF (Unified Write Filter) Your SC-T47 is UWF-enabled by default. Unified Write Filter (UWF) is a sector-based write filter intercepting all write attempts to a protected volume and redirecting those write attempts to a RAM cache. With UWF, all system changes will only affect the session where the changes are made.
  • Page 56 (overlay) for UWF. A tooltip as below will be shown. NOTE • As a thin client device, your SC-T47 is mainly for access to remote or virtual desktops on servers. With the limited and protected (UWF-enabled) hard disk space, it’s not recommended to save data on your SC-T47.

  • Page 57: Configuring External Device Settings

    4.3 Configuring External Device Settings 4.3.1 Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on ViewSonic Client Setup. Devices Tab Overview Interface Elements Name Description Click to select a setting item under Devices tab.

  • Page 58: Configuring Settings For Usb Storage Devices

    Configuring Settings for USB Storage Devices To configure settings for USB storage devices, please do the following: 1. On ViewSonic Client Setup, click Devices > USB Storage. 2. Click the drop-down menu to select the desired setting. Three options are available: Enable USB Storage, Read-Only Access, and Disable USB Storage.

  • Page 59: Disabling Or Enabling Attached Audio Devices

    — “4.5.8 Configuring Advanced ICA Connection Settings” on page 94 — “4.5.11 Configuring Advanced View Connection Settings” on page 109 1. On ViewSonic Client Setup, click Devices > Audio. 2. Click to check/uncheck Enable System Audio Device. 3. Click Save to confirm your selection.

  • Page 60: Configuring User Interface Settings

    4.4.1 User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on ViewSonic Client Setup. User Interface Tab Overview Interface Elements...

  • Page 61: Configuring The Display Of Standard Desktop Shortcuts For Quick Access

    “4.5 Configuring Service Access Settings” on page 52. To display or hide the standard desktop shortcuts for quick service access, please do the following: 1. On ViewSonic Client Setup, click User Interface > Desktop. 2. Click to check/uncheck Remote Desktop Connection, Citrix Receiver, or VMware View Client.

  • Page 62: Configuring Service Access Settings

    4.5 Configuring Service Access Settings 4.5.1 Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on ViewSonic Client Setup. Applications Tab Overview Interface Elements Name...

  • Page 63: Available Settings At A Glance

    Configuring Client Settings Configuring Service Access Settings 4.5.2 Available Settings at a Glance Setting Icon Description Section Page Click to configure RDP (Remote Desktop Protocol) 4.5.3 Remote connection settings and create access shortcuts 4.5.4 Desktop on the desktop for RDP sessions. 4.5.5 Click to configure Citrix ICA (Independent 4.5.6...

  • Page 64: Configuring Basic Rdp Connection Settings

    Configuring Client Settings Configuring Service Access Settings 4.5.3 Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the desktop or Start screen for Remote Desktop services. You can access services for work simply through these shortcuts.
  • Page 65 Connection Type: Remote Desktop To quickly configure RDP connection settings for Remote Desktop connection type, please do the following: 1. On ViewSonic Client Setup, click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area. NOTE • If you haven’t create any entry, the RDP Connection list will be empty.
  • Page 66 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, type in the session name and the server/virtual machine address under the Server Settings section. NOTE • The red asterisks indicate the required fields. • The remote computer can be a physical server or a virtual machine. Please visit Microsoft’s websites at www.microsoft.com support.microsoft.com...
  • Page 67 To quickly configure RDP connection settings for Remote Web Access connection type, please do the following: NOTE • Your SC-T47 supports only RD Web Access based on Windows Server 2012 R2; Windows Server 2008 R2 based is not supported. 1. On ViewSonic Client Setup, click Applications > Remote Desktop.
  • Page 68 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Remote Web Access. 5. Type in the session name and connection URL through which Web-based remote applications/desktops is accessible. NOTE • The red asterisks indicate the required fields. • Consult your IT administrator for the appropriate connection URL.
  • Page 69 To quickly configure RDP connection settings for Web Feed connection type, please do the following: NOTE • Your SC-T47 supports only RD Web Access based on Windows Server 2012 R2; Windows Server 2008 R2 based is not supported. 1. On ViewSonic Client Setup, click Applications > Remote Desktop.
  • Page 70 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Web Feed. 5. Type in the session name, the Web Feed URL through which remote applications is accessible, and your credentials for Web Feed. NOTE • The red asterisks indicate the required fields.

  • Page 71: Accessing Remote Desktop Services

    Configuring Client Settings Configuring Service Access Settings 4.5.4 Accessing Remote Desktop Services Connection Type: Remote Desktop To access Remote Desktop services, please do the following: 1. Double click the created (customized) shortcut on the desktop. NOTE • You can also access Remote Desktop services through the standard desktop shortcut Remote Desktop Connection.
  • Page 72 Configuring Client Settings Configuring Service Access Settings Example: Windows Server 2012 Example: Windows 8 Enterprise...
  • Page 73 Configuring Client Settings Configuring Service Access Settings Connection Type: Remote Web Access To access remote applications/desktops, please do the following: 1. Double click the created shortcut on the desktop. 2. A window appears prompting for credentials. NOTE • A warning message about security might appear. Consult your IT administrator for details and ensure the connection is secure first.
  • Page 74 Configuring Client Settings Configuring Service Access Settings 4. Click to select RemoteApp and Desktops or Connect to a remote PC. 5. Click icons or follow the on-screen instructions to launch applications or desktops.
  • Page 75 Configuring Client Settings Configuring Service Access Settings Connection Type: Web Feed To access remote applications, please do the following: 1. On Start screen, click the application tile to launch an application. 2. The application is opened on the desktop.

  • Page 76: Configuring Advanced Rdp Connection Settings

    Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. Please see this table to configure advanced settings and customize your SC-T47 desktop shortcuts or Start screen tiles for service access. NOTE • Please note that available settings vary with the selected connection type.
  • Page 77 Configuring Client Settings Configuring Service Access Settings Select what to do next if the client cannot verify the identity of the remote computer. Three options are available: Connect and don’t warn me, Warn me, and Do not connect. Option Description Connect and don’t Connects anyway without any warning.
  • Page 78 Configuring Client Settings Configuring Service Access Settings Options Sub-tab Programs Item Description Click the drop-down menu to enable/disable the Application mode. You can use this option to select the session type. Two remote session types are available: • Remote Desktop (when the Application mode is disabled) •...
  • Page 79 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable multiple displays in a Remote Multi-Monitor Desktop session. Display the connection bar Click the drop-down menu to select if the Connection bar is displayed or not in when I use the full screen full-screen mode.
  • Page 80 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to configure the audio recording setting in a Remote Desktop session. Two options are available: Recording from this computer and Do not record. Option Description Allows audio recording in a Remote Desktop Recording from this computer session using locally attached audio devices.
  • Page 81 RemoteFX USB Device Redirection as well. To do so, please follow the steps below: 1. Log in to your SC-T47 with an administrative account. 2. Disable UWF (Unified Write Filter) through ViewSonic Client Setup (See “4.2.9 Configuring UWF (Unified Write Filter)”...
  • Page 82 Configuring Client Settings Configuring Service Access Settings RD Gateway Sub-tab Connection Settings Item Description Click the drop-down menu to choose if a RD Gateway server is used, automatically detected, or manually configured. Three options are available: RD Gateway Server Settings Automatically detect RD Gateway server settings, Use these RD Gateway server settings, and Do not use an RD Gateway server.
  • Page 83 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Remote Web Access NOTE • For descriptions of settings for the connection type of Remote Desktop, please refer to “Settings for the Connection Type of Remote Desktop” on page 66. • For descriptions of settings for the connection type of Web Feed, please refer to “Settings for the Connection Type of Web Feed”...
  • Page 84 Configuring Client Settings Configuring Service Access Settings Options Sub-tab NOTE • No options are available under the Options sub-tab in the connection type of Remote Web Access. RD Gateway Sub-tab NOTE • No options are available under the RD Gateway sub-tab in the connection type of Remote Web Access.
  • Page 85 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Web Feed NOTE • For descriptions of settings for the connection type of Remote Desktop, please refer to “Settings for the Connection Type of Remote Desktop” on page 66. • For descriptions of settings for the connection type of Remote Web Access, please refer to “Settings for the Connection Type of Remote Web Access”...
  • Page 86 Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. NOTE: If RemoteFX is enabled, then no matter which color depth you choose Color Depth here, 32 bit per pixel will be applied.
  • Page 87 RemoteFX USB Device Redirection as well. To do so, please follow the steps below: 1. Log in to your SC-T47 with an administrative account. 2. Disable UWF (Unified Write Filter) through ViewSonic Client Setup (See “4.2.9 Configuring UWF (Unified Write Filter)”...
  • Page 88 Configuring Client Settings Configuring Service Access Settings RD Gateway Sub-tab NOTE • No options are available under the RD Gateway sub-tab in the connection type of Remote Web Access.

  • Page 89: Configuring Basic Ica Connection Settings

    Connection Type: Web Logon To quickly configure ICA connection settings for the connection type of Web Logon, please do the following: 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 90 Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4.
  • Page 91 Connection Type: XenDesktop To quickly configure ICA connection settings for the connection type of XenDesktop, please do the following: 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 92 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenDesktop is accessible, user credentials, the domain of the server, and then click the Search icon to discover available desktop groups.
  • Page 93 Connection Type: XenApp To quickly configure ICA connection settings for the connection type of XenApp, please do the following: 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 94 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenApp is accessible, user credentials, the domain of the server, and then click the Search icon to discover available applications. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
  • Page 95 Connection Type: Server Connection To quickly configure ICA connection settings for the connection type of Server Connection, please do the following: 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 96 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server, user credentials, and the domain of the server. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.

  • Page 97: Accessing Citrix Services

    Configuring Client Settings Configuring Service Access Settings 4.5.7 Accessing Citrix Services For Connection Types of XenDesktop, XenApp, and Server Connection To access Citrix services, please do the following: 1. Double click the created (customized) shortcut on the desktop. NOTE • You can also access Citrix services through the standard desktop shortcut Citrix Receiver.
  • Page 98 Configuring Client Settings Configuring Service Access Settings Logon Screen Example: XenDesktop 5.6 Platinum Logon Screen Example: XenApp and XenDesktop 7.5 Platinum...
  • Page 99 Configuring Client Settings Configuring Service Access Settings 3. Type in the required credentials and domain name, and then click Log On. NOTE • If your service-hosted server doesn’t belong to any domain, type in the server name instead if required. 4.
  • Page 100 Configuring Client Settings Configuring Service Access Settings Screen for On-Demand Desktops: XenDesktop 5.6 Platinum Screen for On-Demand Applications: XenApp 7.5 Platinum...
  • Page 101 Configuring Client Settings Configuring Service Access Settings Screen for On-Demand Desktops: XenDesktop 7.5 Platinum 5. The selected application(s) or desktop(s) will be displayed on the screen. Example: Desktop Delivered by XenDesktop 5.6 Platinum Windows 7 Ultimate...
  • Page 102 Configuring Client Settings Configuring Service Access Settings Example: Desktop Delivered by XenDesktop 7.5 Platinum Windows Server 2008 R2 Example: Applications Delivered by XenApp 6.5 Platinum PowerPoint Viewer, Adobe Reader, and Skype...
  • Page 103 Configuring Client Settings Configuring Service Access Settings Example: Applications Delivered by XenApp 7.5 Platinum PowerPoint Viewer, Adobe Reader, and Mozilla Firefox...

  • Page 104: Configuring Advanced Ica Connection Settings

    Server Connection administrators (XenApp servers only). NOTE: When Web Logon is selected, your SC-T47 will use a Web browser for service access. The Internet Explorer is always used no matter if you have installed other browsers and which browser you have set as default.
  • Page 105 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows Embedded starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 106 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenDesktop NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenApp, please refer to “Settings for the Connection Type of XenApp”...
  • Page 107 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows Embedded starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 108 Configuring Client Settings Configuring Service Access Settings Device Mapping Item Description Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Mapping Local Drive Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in launched Citrix ICA sessions.
  • Page 109 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenApp NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
  • Page 110 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows Embedded starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 111 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available Mapping local Printers in launched Citrix ICA sessions through this connection. Connection Settings Item Description...
  • Page 112 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Server Connection NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
  • Page 113 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows Embedded starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 114 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Mapping local Printers Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available in launched Citrix ICA sessions through this connection. Connection Settings Item Description...

  • Page 115: Configuring Basic Vmware View Connection Settings

    VMware Horizon View Client. For detailed instructions on how to access services via the standard desktop shortcut, please refer to chapter 3 “Getting Started” on page 21 or the Quick Start Guide for SC-T47. • The following sections will guide you through the steps of creating your own service access shortcuts on the desktop.
  • Page 116 Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the View Connection list will be empty. 3. Click Add on the top of the View Connection list to add a new entry of View connection. 4.

  • Page 117: Accessing Vmware View Or Horizon View Services

    Configuring Client Settings Configuring Service Access Settings 4.5.10 Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: 1. Double click the created (customized) access shortcut on the desktop. 2. A window appears allowing you to add the name or IP address of the View Connection Server. 3.
  • Page 118 Configuring Client Settings Configuring Service Access Settings 7. Provide your user name and password on the opened window, and then click Login. 8. A window appears with available desktops for your credentials. Double-click to select the desired desktop. 9. The desktop will be displayed on the screen (in full-screen by default).

  • Page 119: Configuring Advanced View Connection Settings

    Configuring Client Settings Configuring Service Access Settings 4.5.11 Configuring Advanced View Connection Settings The table below provides a description of each setting item for View connections. Please refer to this table to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. General Sub-tab Server Settings Item...
  • Page 120 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to select the display protocol. Three options are available: Manual, Microsoft RDP, and PCoIP. Option Description Display Protocol Manual Manually select the desired display protocol. Microsoft RDP Use Microsoft RDP as the display protocol. PCoIP Use VMware PCoIP as the display protocol.

  • Page 121: Configuring Web Browser Settings

    To configure general browser session settings, please do the following: 1. On ViewSonic Client Setup, click Applications > Web Browser > Global Setting. 2. Refer to the table below to set up home page, proxy, and automatic configuration settings, and then click Save to apply.

  • Page 122: Automatic Configuration

    • You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page. 1. On ViewSonic Client Setup, click Applications > Web Browser. 2. The Browser Session list appears in the Configuration area.
  • Page 123 Configuring Client Settings Configuring Service Access Settings 3. Click Add on the top of the Browser Session list. 4. On General sub-tab, type in the desired session name, the URL of the initial web page, and select other settings if needed (refer to the table below for descriptions). Common Settings Item Description...

  • Page 124: Appendices

    Appendices This chapter provides instructions for the maintenance of your SC-T47 thin clients. A.1 Resetting Your SC-T47 How to reset your SC-T47 to the unmanaged state and reset its settings under ViewSonic Client Setup to factory defaults A.2 Restoring Your Operating System...

  • Page 125: Resetting Your Sc-T47

    To reset your SC-T47, please do the following: 1. Restart your SC-T47. 2. During the POST (Power-On Self-Test) period, press Esc on the keyboard to enter ViewSonic Thin Client Menu. Vi ew Soni c Th in C li en t Menu...

  • Page 126: Restoring Your Operating System

    A.2 Restoring Your Operating System The Recovery DVD for ViewSonic SC-T47 enables you to restore your operating system to the factory default state. To restore your operating system through the Recovery DVD, please do the following: WARNING • Restoring your system will overwrite all of the data in your system. Ensure that you’ve backed up important data before proceeding.
  • Page 127 9. Select CD/DVD and then click Next to continue. 10. Select INSTALL or UPDATE, and then click Next to continue. 11. A screen appears prompting your to select the language of the user interface for your ViewSonic SC-T47. Select the desired language, and then press Next to continue.

  • Page 128: Specifications

    Specifications ViewSonic SC-T47 thin client Processor Intel Baytrail Quad-core J1900, 2.0 GHz ® Chipset Intel HD graphics chip and SMSC UFX6000 ® Memory 4 GB Solid-State 8 GB Drive Resolutions Up to 1920 x 1200 I/O Interfaces Front Panel 2 x USB 2.0 1 x Microphone 1 x USB 3.0...

  • Page 129: Customer Support

    Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com...

  • Page 130: Limited Warranty

    ViewSonic Thin Client products are warranted for (3) years from the first consumer purchase for parts and labor. User is responsible for the back up of any data before returning the unit for service. ViewSonic is not responsible for any data lost.
  • Page 131 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

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