ViewSonic SC-T25 VTOS User Manual
ViewSonic SC-T25 VTOS User Manual

ViewSonic SC-T25 VTOS User Manual

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SC-T25 (VTOS)

Thin Client

User Guide
Model No. VS16585

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Table of Contents
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Summary of Contents for ViewSonic SC-T25 VTOS

  • Page 1: Thin Client

    SC-T25 (VTOS) Thin Client User Guide Model No. VS16585...
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
  • Page 3: Compliance Information

    Compliance Information FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 4: Important Safety Instructions

    Important Safety Instructions Read these instructions completely before using the equipment. Keep these instructions in a safe place. Heed all warnings. Follow all instructions. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. Do not block any ventilation openings.
  • Page 5 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Substance...
  • Page 6: Copyright Information

    Copyright Information Copyright © ViewSonic Corporation, 2017. All rights reserved. ViewSonic, the three birds logo, and MultiClient are either registered trademarks or trademarks of ViewSonic Corporation. Microsoft , Windows , and MultiPoint™ are trademarks of the Microsoft group of ®...
  • Page 7: Table Of Contents

    Contents Connection Instructions: ................1 Introduction ....................2 VTOS management ................2 VTOS boot up & quick start tips below ........3 Local Keyboard Short Cuts ..............4 Audio tips for the SC-T25 and Citrix HDX .........7 Configure: Device ................13 Configure: Displays ................14 Configure: Servers ................17 Configure: Network ................19...
  • Page 8: Connection Instructions

    Latin America (Argentina) http://www.viewsonic.com/la/ South Africa Europe Phone: http://www.viewsonic.com/la/ http://ap.viewsonic.com/za/ http://www.viewsoniceurope.com/ soporte/servicio-tecnico uk/support/call-desk/ Download User Guide and ViewSonic Device Manager software from the Support & Downloads section at http://www.viewsonic.com/us/sc-t25.html SC-T25_QSG_Rev. 1a 05-17-16 Copyright © 2016 ViewSonic Corporation. All rights reserved.
  • Page 9: Introduction

    The installer will automatically detect the device’s storage and install VTOS VTOS management VTOS is managed with the ViewSonic Device Manager3.0 (VDM3.0) which may be used for a variety of tasks, ranging from something as simple as rebooting a VTOS device, to upgrading the device with the latest VTOS software.
  • Page 10: Vtos Boot Up & Quick Start Tips Below

    VTOS boot up & quick start tips below During installation of the X86 version of VTOS you have the option of selecting a default Protocol for first boot, this defaults to RDP if no option is chosen. VTOS has the same look and feel regardless of the device that it is running on, configuration may be carried out using VDM3.0 or the local Configuration menu which is selected by clicking on the Configure Tab.
  • Page 11: Local Keyboard Short Cuts

    Local Keyboard Short Cuts • Ctrl + Alt + c — launches Vsconfig • Ctrl + Alt + t — launches a terminal console...
  • Page 12 • Ctrl + Alt + d — switches desktop workspace • Ctrl + Alt + s — enables shadowing mode using VNC. Two modes are available the default “Active” mode, the end user just clicks on OK and their Desktop session appears on the “Shadower”...
  • Page 13 You can also open an xterm with Ctrl-Alt-t and then enter alsamixer to set volumes...
  • Page 14: Audio Tips For The Sc-T25 And Citrix Hdx

    Audio tips for the SC-T25 and Citrix HDX If you wish to use a USB audio device or USB Headset please ensure that you plug them in before starting the SC-T25 (or reboot after plugging in Devices). You also need to set the USB Audio Headset & Microphone default volume before you Log into the HDX session using Ctrl-Alt-v as above.
  • Page 15 Depending on your configuration, the default log out screen looks like the image below. Logged Out Login...
  • Page 16 In the image above, Citrix HDX mode has been configured to connect to Citrix Storefront at https://xendesktop.thinlinx.com If I enter my login details of john@ test in the User name dialog and my password I will be connected immediately to my Citrix Storefront Login screen for the user john at domain test, click on Log on to enter Storefront I am now logged into Storefront and can launch Desktops or Apps by clicking on...
  • Page 17 If I then enter the name of the Desktop in the Command line arguments box in the image below, in this case Windows10, instead of connecting to Storefront when I click on Log ON my Windows 10 Desktop is launched instead. When I Log out of my Windows 10 Desktop I see the Logged Out image on page 8 above.
  • Page 18 In the image below I have configured Auto Login by clicking the Auto login dialog box and entering my Login details, the boot time to logged into my Desktop with this configuration is approximately 30 seconds from power on. When I log out of my Desktop I see the Logged Out image on Page 8 above.
  • Page 19 Click on the Configure Tab to open the Vsconfig dialog box which is shown below, you will notice Eight Tabs, Device, Displays, Servers, Network, Application, Peripherals, Misc and About. The Administrator is able to set a Vsconfig password using VDM3.0 to lock out any local configuration changes by disabling access to Vsconfig without the correct Password (as shown on Page 2 in this document)
  • Page 20: Configure: Device

    Firmware release is version 4.3.0 Kernel version, in this example the Linux Kernel is 4.4.47-SC-T252+ version, in this example the ViewSonic Firmware Maintenance version is Linux Kernel 4.4.47-SC-T252+barebone-1 address of the active Network interface IP address...
  • Page 21: Configure: Displays

    Configure: Displays The Displays Tab is shown below, in this example a Single display has been configured, the default is to auto detect and auto configure the display which normally results in a display configured for the native resolution of the attached monitor.
  • Page 22 In the example shown below Dual Displays have been configured, the Video mode is set to Extend Desktop, Output 1 is set to None and Output 2 is set to Right of Output 1, Output 3 is set to None as any unused or non-existent Displays must be set to None.
  • Page 23 After making any changes click on Save settings, you must also do this before pressing the Identify Monitors Tab.
  • Page 24: Configure: Servers

    Configure: Servers VDM3.0 Server Discovery, there are three methods for a VTOS device to discover the location of the PC or Virtual Machine running VDM3.0. The default Auto setting, can use all three methods, discovery order is DHCP Option flags, Static Assignment, or UDP Broadcast.
  • Page 25 More details on these discovery methods are provided in the VDM3.0 User guide Time Server, Set the Timezone and Time Server name Enable PXE Server, this is used for PXE boot installations of RePC versions of VTOS on many devices of the same class simultaneously, see the VDM3.0 user guide for more information...
  • Page 26: Configure: Network

    Configure: Network The Network Tab is used to configure the Wired and or Wireless interfaces. The default VTOS setting is Wired DHCP, in some cases the DHCP server does not provide the DNS information. In this situation you should set DHCP with DNS Override from the drop down box, then manually enter the DNS information in DNS 1 and or DNS 2.
  • Page 27: Configure: Application

    10. Configure: Application The Application Tab is used to select a Mode for the Remote Desktop connection and is also used to select other modes. The SC-T25 has a reduced list of Modes as shown in the image below...
  • Page 28 Depending on the Mode selected in the Mode dialog box, the other selections will change to the defaults for the selected Mode or will be grayed out. In most situations you should accept the defaults, then enter your connection details. The image below shows a HDX session configured to auto connect and auto login into a Windows 7 HDX session.
  • Page 29 Mode; launch the TurboRDP client in standard RDP mode, this mode is not suitable for Video playing, AutoCad etc Select Submode RemoteFX to launch the TurboRDP client in RemoteFX mode, currently supports either Software JPEG2000 or H.264 hardware decode on Intel devices.
  • Page 30 Spice Mode; use this mode to connect to a Redhat Linux session https://en.wikipedia.org/wiki/SPICE_(protocol) NoMachine NX; use this mode to connect to a NoMachine Server https://www.nomachine.com/...
  • Page 31 Mode; In the image below the Chrome Web Browser has been configured in Kiosk mode to connect to a Citrix Storefront Server via Citrix Receiver, the Storefront address is defined in the Server[:port] Dialog and the Kiosk mode checkbox has been selected A Web Browser connection to a Citrix Storefront supports both http and https connections whereas Citrix HDX native mode only allows for an https connection...
  • Page 32 TN3270 Mode; allows a connection to a IBM Mainframe 3270 Series http://x3270.bgp.nu/screenshots.html Horizon (VMware); Not available for the SC-T25 Performance Monitor Mode; launches the nmon CPU / Network / Memory usage Monitor, nmon can also be run on a local xterm or in a ssh session to remotely moni- tor the parameters below...
  • Page 33 User defined (Bespoke); Digital Signage;...
  • Page 34 Media Player; launches SMplayer...
  • Page 35 11. Configure: Misc The Misc Tab is used to configure the following, Device hostname, set the hostname which then appears on VDM3.0 Change Vsconfig password, the Vsconfig password can be set here, this will then only allow access to the Vsconfig menu if the correct password is entered. The VDM3.0 Administrator can change this password remotely Enable Google Cloud Print, this option enables your device as a Google Cloud...
  • Page 36 To download the VTOS log files use VDM3.0 -> Tools -> Log -> Get Device Log files This will download the log files one of which is the meshblu.json file containing the uuid and token. See image below showing the Log files which are downloaded to the directory that you select.
  • Page 38 The About Tab; Displays Copyright and Version information...
  • Page 39: Faq

    4.3.0 using VDM3.0? Upgrading your current RPi VTOS 4.2.4 or 4.2.5 version to the latest VTOS RPi 4.3.0 version is easy using the ViewSonic Device Manager3.0 (VDM3.0) The VTOS 4.3.0 release has many enhancements, bug fixes and a 50% faster boot time from power on to logged into a Citrix HDX session, the new VDM3.0 is available...
  • Page 40 VFM holds a tiny version of Linux that boots and runs completely in RAM, this is used to carry out upgrades The version of VFM on your Viewsonic 4.2.5 is very limited, it can only upgrade the Boot and Root partitions not the VFM partition, and it can only carry out upgrades over a Wired connection, NOT a WiFi connection.
  • Page 41 Version 4.2.5 contains the old VDM3.0 Client which is the client end of the VDM3.0 connection. You must upgrade the VDM3.0 Client to 7.12.4 before you upgrade the VTOS Firmware otherwise the VFM partition is NOT upgraded to the new version of VFM until you carry out another Firmware upgrade on the same device...
  • Page 42 How do I configure VTOS Citrix HDX mode to auto connect and auto login? Firstly set the time zone using the VDM3.0 Zone Icon, this must be set to the same time zone as the Citrix Server Use VDM3.0 to upload the client end SSL Certificate to the VTOS devices by selecting the check boxes next to their names, then click on the Upload Icon, select CA Certificate (.cer), and browse to the Directory with the SSL certificate Certificates can be exported in either DER (binary) or PEM (ASCII) format.
  • Page 43 I am using NetScaler and cannot connect in HDX mode but Web mode works Are you using a Netscaler gateway via HTTPS, with the back end HDX servers on your internal network using HTTP? Have your Windows Receiver clients been registry hacked to allow insecure HTTP StoreFront stores? If so, you should be aware that there is *no way* to perform an equivalent hack on Linux Receiver (we have asked Citrix to consider adding this).
  • Page 44 Some versions of Windows are missing the SSL Certificate that VDM3.0 needs, you can fix this easily by using Internet Explorer to connect to the ViewSonic License Server at https://tls.ViewSonic.com Windows will download and install the missing SSL Certificate, close VDM3.0, reopen VDM3.0 and now you will be able to register...
  • Page 45 In the case of a USB Printer using standard RDP or a Network Printer you must configure CUPS on the NUC to enable the remote system to see the Printer. Just select Web Mode to launch Chrome and then click on the Configure printers Bookmark at the top left.
  • Page 46 My thin client can’t connect to anything and the configuration tool says that it has no IP address. What can I do? Unplug the network cable, wait at least six seconds, and then plug in back in again. This will reset the interface and trigger a new DHCP request. Can I share my display with another person (for training or troubleshooting purposes)? Yes.
  • Page 47 SSH in as root using a trusted key. By default, only public keys belonging to ViewSonic developers are listed in /root/.ssh/authorized_ keys, but it is possible to use VDM3.0 to install more via the VDM3.0 Upload Icon ->...
  • Page 48 Paste Create a new text file (ex. Publickey.txt) and the information into that text file. Rename that file PPK extension (ex. Publickey.PPK) Note: this is file you will upload to the SC-T25 with VTOS. Open the VDM3.0 manager Locate and select the devices you want to upload the public key to. Click on Upload from menu bar.
  • Page 49 You will get a confirmation that the key has been up loaded successfully. Once this is completed you will need Putty with the private key to get Root Access to the device. 1. Open Putty Session> Host Name (or IP Address): X.X.X.X SSH>Auth>...
  • Page 50 You are now logged in as root. How do I pair a Bluetooth Device? ViewSonic will add a GUI to make this easy but for now you have to ssh as root and then run the commands below, this example is for pairing a Bluetooth Keyboard...
  • Page 51 [bluetooth]# agent KeyboardOnly Agent registered [bluetooth]# default-agent Default agent request successful [bluetooth]# scan on Discovery started [CHG] Controller 00:10:20:30:40:50 Discovering: yes [NEW] Device 00:12:34:56:78:90 myLino [CHG] Device 00:12:34:56:78:90 LegacyPairing: yes [bluetooth]# pair 00:12:34:56:78:90 Attempting to pair with 00:12:34:56:78:90 [CHG] Device 00:12:34:56:78:90 Connected: yes [CHG] Device 00:12:34:56:78:90 Connected: no [CHG] Device 00:12:34:56:78:90 Connected: yes Request PIN code...
  • Page 52: Specifications

    Specifications ViewSonic SC-T25 Thin Client Processor Broadcom BCM2837, 1.2GHz Quad Core Cortex A53 System memory 1GB, LPDDR2 Flash memory External 8GB micro SD Resolution 1920x1200(Max) USB2.0 x4, HDMI x1, RJ45 x1, DC input x1, I/O interfaces Kensington Slot x1 Audio/Composite video x1 Networking LAN:10/100 Mbps, WiFi: 802.11 b/g/n...
  • Page 53: Other Information

    Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853-2840-3687 service@hk.viewsonic.com...
  • Page 54: Limited Warranty

    ViewSonic Thin Client products are warranted for (1) years from the first consumer purchase for parts and labor. User is responsible for the back up of any data before returning the unit for service. ViewSonic is not responsible for any data lost.
  • Page 55 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

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