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Cisco 504 Quick User Manual
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Service: 020 7503 3033 - email: horizon @ corporategroup.co.uk
Cisco 504 IP Phone
Quick User guide
Date:
Produced by:
Position:
st
1
October 2013
Robin Lea
Horizon SSE
0207 503 3033
horizon@corporategroup.co.uk

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Summary of Contents for Cisco 504

  • Page 1 Service: 020 7503 3033 - email: horizon @ corporategroup.co.uk Cisco 504 IP Phone Quick User guide Date: October 2013 Produced by: Robin Lea Position: Horizon SSE 0207 503 3033 horizon@corporategroup.co.uk...
  • Page 2: Table Of Contents

    Contents Your phone’s display and buttons ................3 Making calls ........................5 Redial ........................... 5 Speed Dials .......................... 5 Taking calls ........................... 5 Accessing voicemail ......................6 Main call handling features ..................7 Hold ............................7 Unattended Call Transfer ...................... 7 Attended Call Transfer ......................
  • Page 3: Your Phone's Display And Buttons

    Your phone’s display and buttons 1) Handset - pick up to answer or make calls. 2) Message Waiting Indicator. When lit: • Red - you have a new voice mail message. • Flashing red - you have an incoming call. 3) Screen.
  • Page 4: Making Calls

    13) Speaker button. Press to turn on or off. When the speaker is on, the button glows green. 14) Keypad. Press keys to dial phone numbers, enter letters, and choose menu items. Making calls There are three ways to make calls on the Cisco 504. You can: lift the handset or push the headset button or push the speaker button.
  • Page 5: Speed Dials

    To set up speed dials, see your Horizon Portal guide. Taking calls You can answer a call on the Cisco 504 in three ways: lift the handset or push the headset button with the handset still on the phone or push the speakerphone button with the handset still on-hook.
  • Page 6: Main Call Handling Features

    Main call handling features Hold Pushing the Hold softkey puts the caller on hold with music. To return to the original caller, press the flashing red line button for that call. Unattended Call Transfer - to simply transfer a call •...
  • Page 7: Other Call Handling Services

    Other call handling services To set up facilities like Call Pickup, Call Forward, Hunt Groups or Conferencing, ask your system administrator.