Speed Dials; Taking Calls; Accessing Voicemail - Cisco 504 Quick User Manual

Speed Dials

You should always set up and manage all speed dials through the Horizon Portal to make
sure they're not deleted every time you run a system upgrade or firmware refresh. To set up
speed dials, see your Horizon Portal guide.

Taking calls

You can answer a call on the Cisco 504 in three ways:
lift the handset or
push the headset button with the handset still on the phone or
push the speakerphone button with the handset still on-hook.
Taking more than one call
You can take up to three calls on your line, if you have Call Waiting activated – check with
your system administrator. You'll know if there's a second incoming call by:
the second line button flashing red or
the over-display light flashing red or
a single beep from the handset.
To switch to the second call – putting the first caller on hold:
Press the flashing red line button.
Press the button again to get back to the first caller.

Accessing voicemail

If you have voicemail, the red strip light above the display will light up. To get to your
messages:
•
key in your Company Voice Portal number (usually 5999)
•
then type in your Voice Portal passcode followed by #.