Clean The Platen Roller - Honeywell PC42T User Manual

Chapter 3 — Troubleshoot and Maintain the Printer

Clean the Platen Roller

Caution: Never use hard or sharp tools to peel away stuck labels or
other material. The platen roller is delicate and can easily be
damaged.
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Follow this procedure to remove, clean, and replace the platen roller as
part of standard maintenance for the printer. You should check the platen
roller for debris each time you load media and clean it if dirty.
1 Turn the printer off and disconnect the power cord.
2 Press in on the cover latches on both sides of the printer and open
the cover.
3 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
4 Remove the installed media (and ribbon).
5 Pry up on the end of the platen roller near the gear.
PC42t Desktop Printer User Guide