Feature Description - Cisco 500 series User Manual

Feature Description:

Call Forwarding Always
Call Forwarding Always enables a user to redirect all incoming calls to another
phone number. Users have the option to activate and deactivate the service by
dialling the feature code.
Call Park/Retrieve
Enables a user to hold a call and to retrieve it from another station within
the group. To park a call, a user depresses the hold key and dials the call
park feature code. The call is parked and the caller is held. To retrieve the call,
the user goes to any phone in the group and dials the call retrieve feature
code,followed by the user's extension. The call is retrieved and connected to
the retrieving user.
Call Pickup
Enables a user to answer any ringing line within their pick up group. To
pickup a ringing call, a user dials the call pick up feature code. The user is then
connected to the caller. If more than one line in the pickup group is ringing, the
call that has been ringing the longest is answered.
Call Return
Enables a user to call the last party that called, whether or not the call was
answered. To call back the last party that called, the user dials the call recall
feature code. The system stores the number of the last party to call, and
connects the user to that party.
Do Not Disturb
Allows users to set their station as unavailable so that incoming calls are given
a busy tone. Users have the option to activate and deactivate the service by
dialling a feature code or configuring the service via their web interface. A
status indicator on the Toolbar identifies whether this service is enabled.
Voicemail
By accessing the Voice Portal from any phone, users can listen to, save, and
delete each message, as well as move to the previous or next message. During
the playback of a message, users have the option of skipping forward, skipping
back, or pausing. Replies to message senders can be sent, and messages can
be forwarded with an introductory message to one or more group members,
or to the entire group. The Voice Portal also enables users to record their name
and multiple personal greetings for busy and unavailable.
For further information please contact your account manager in the first instance or our
helpdesk as below:
Email: service.desk@gcicom.net | Service desk direct dial: 0844 443 3538
Cisco "500" series handset 6