Cisco 500 series User Manual page 4

Hosted voip

Hide thumbs Also See for 500 series:

How to use your handset:

Once you have dialled a number, there will be a 3 second delay before

connecting the call. This is due to the service awaiting a further command. If

you complete the dialled number with the "dial" key (left key below screen),

or press the # key, this tells the system your number range is complete and

will connect the call without any further delays ie: 0161 123 4567 dial (#)

Answer a Call

Pick up the Handset, or press the Speaker button, or press the Headset button

Place a call

Dial the number with the handset on hook and after the completion of the

dialled number, pick up the handset/press the headset key/press the dial key or

press the speaker key. Alternatively, pick up the handset (or press the Speaker

or Headset button), dial the number followed by the # or dial button.

Receiving a Call

While first call is active, press the flashing red line button or press the Hold

button to put first call on hold and answer the second call

Call Hold

To put a call on hold, press the Hold button. The caller hears a series of three

rapid beeps or Music on Hold

To resume the call, press the Resume soft key or the Hold key again

Call Transfer

Announced Transfer – Press the Xfer soft key, dial the extension number and

press dial key, announce the call then press Xfer key again

Blind Transfer – Press Right Arrow navigation key, press BXfer dial number and

press dial key

Cisco "500" series handset