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Sometimes, a wrong connection can be improved by returning to the default settings. Try
to reset the router by software or hardware.
Warning: After pressing factory default setting, you will loose all settings
you did before. Make sure you have recorded all useful settings before you
pressing. The password of factory default is null.
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You can reset the router to factory default via Web page.
Go to System Maintenance and choose Reboot System on the web page. The following
screen will appear. Choose Reboot with Factory Default Configuration and click
Reboot. After few seconds, the router will return all the settings to the factory settings.
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Vigor2960 Series Quick Start Guide