Cisco C20 TelePresence System Administrator's Manual page 7

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Cisco TelePresence System Quick Set C20 and Profiles using C20
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Support for consultative transfer
Consultative transfer is supported. A consultative transfer is
one in which the transferring party speaks with the third party
before connecting the caller to the third party.
CTI/JTAPI support (remote expert solution support)
A Cisco Unified Communications Manager (CUCM) exposes
call control of endpoints via a Java Telephony API (JTAPI).
Cisco's JTAPI enables custom applications to monitor device
availability and control calls remotely. The following features
are supported: call, answer, disconnect, hold, resume, blind
transfer, consultative transfer and consultative conference.
Endpoints registered to a Cisco Unified Communications
Manager (CUCM) 9.0 or later support the Cisco Remote
Expert Smart Solution (version 1.8).
Refined Touch user interface
Missed calls and message waiting indicators; direct
access to voice mail
New dial pad, soft keyboard and improved text selector
Encryption indicator
Call duration indicator
Possibility to enter a release key if a valid release key is
missing
D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013.
Introduction
Introduction
Web interface
System configuration changes
New settings
Network DHCP RequestTFTPServerAddress
SIP Profile Line
SIP Profile Mailbox
Video CamCtrlPip CallSetup Mode
Video CamCtrlPip CallSetup Duration
Video SelfviewControl AutoResizing
Settings that are modified
Conference Multipoint Mode
OLD:
<Auto/Off/MultiWay>
NEW:
<Auto/Off/MultiWay/CUCMMediaResourceGroup>
Video Output HDMI[x] MonitorRole
OLD:
<First/Second/PresentationOnly>
NEW:
<First/Second/PresentationOnly/Recorder>
System settings
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7
Administrator Guide
Setting passwords
Appendices

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