Cannot Send A Fax; The Transmitted Image Prints Out Blank At The Receiving Side; The Transmitted Image Is Distorted; White Or Black Lines Appear In The Transmitted Image - Sharp MX-C250 Operation Manual

Problem

Cannot send a fax.

The transmitted image prints out
blank at the receiving side.

The transmitted image is distorted.

White or black lines appear in the
transmitted image.
Transmission does not take place
at the specified time.
Printing does not take place after
reception.

A received fax prints out blank.

The received image is faint.

The received image is distorted.

Cause and solution
Does the receiving fax machine have paper?
→ Check with the operator of the receiving machine.
Is the receiving machine ready to receive?
→ Check with the operator of the receiving machine.
Are you using a transmittable original size?
→ Check the transmittable sizes.
Was the original size detected correctly?
→ Check size of the original.
The message "Reading canceled. Please retry sending
operation." appears.
→ If you attempt transmission while the message "Warming-up."
appears, the transmission may not take place correctly. Repeat
the transmission.
Was the original placed so that the correct side is
scanned?
→ Make sure the original is placed so that the correct side is
scanned.
If the receiving machine is using thermal paper, was the
thermal paper loaded with the wrong side out?
→ Check with the operator of the receiving machine.
Were line conditions poor due to thunder or another
reason?
→ Try the transmission again.
Were the resolution and exposure settings suitable?
→ Check the resolution and exposure settings.
Is the document glass or the scanning glass for the
document feeder (the long, narrow glass) dirty?
→ Clean the document glass or the scanning glass for the document
feeder.
Is the machine's clock set to the correct time?
→ Set the clock to the correct time.
Does an error message appear regarding adding paper,
replenishing toner, or a misfeed? (This means that
printing is not possible.)
→ Restore printing capability as instructed by the display message.
Printing will begin.
Is forwarding (Inbound Routing function) selected in the
Web page for a received fax?
→ If you need to print a received fax, ask your administrator.
When the Inbound Routing function is enabled in the Web pages,
received faxes are automatically forwarded to a specified
address. If "Print at Error" is selected when Inbound Routing is
enabled, received faxes will only be printed when an error occurs.
Was the wrong side of the original scanned in the
transmitting machine?
→ Check with the operator of the transmitting machine.
Is the original faint?
→ Ask the other party to re-send the fax using a suitable exposure
setting.
Were line conditions poor due to thunder or another
reason?
→ Ask the other party to send the fax again.
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TROUBLESHOOTING
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