Table 2-6 List of Commands for Each Business Feature (Continued)
For Business System
FEATURE
Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD)
with Management
Information System (MIS)
Automatic Camp – On
COMMAND
CODE
Y-YYY
08
–
212, 214, 215, 227, 259, 265,
10
12
02
15
33, 103,
104
17
0 – 2,
4 – 7, A, B
20
0 – 3
F/033, 044, 0045, A00 – A02
35
12, 18, 60,
78
41
0
42
–
44
–
49
00
51
17
59
–
76
0, 1, 6
90
0
97
–
08
–
30
13, 14
08
–
30
13, 14
ND-45669 (E)
INFORMATION FOR DATA PROGRAMMING
1ST DATA/2ND DATA
(F/S)
357, 442/S
F/S
F/S
F/1
F/S
F/S
16, 47/S
15, 16/S
F/S
F/S
F/S
00/S
F/S
F/F0033, F0044, F0120,
F1280 – 1295
F/F1055
068/S
F/06
068/S
F/06
F
: First Data
S
: Second Data
— : No Data
REMARKS
Refer to ACD-MIS
System Manual
CHAPTER 2
Page 21
Revision 2.0