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NEC Neax 2000 IVS System Manual

Message center interface (mci)
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ND-45895 (E)
ISSUE 1
STOCK #151915
Message Center Interface (MCI)
System Manual
JANUARY, 1995
NEC America, Inc.

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  • Page 1 ND-45895 (E) ISSUE 1 STOCK #151915 Message Center Interface (MCI) System Manual JANUARY, 1995 NEC America, Inc.
  • Page 2 NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for use by its em- ployees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.

  • Page 3: Table Of Contents

    ND-45895 (E) ISSUE 1 JANUARY, 1995 NEAX2000 IVS MCI System Manual TABLE OF CONTENTS Page LIST OF FIGURES ..............iii LIST OF TABLES.
  • Page 4 TABLE OF CONTENTS (CONTINUED) Page CHAPTER 5 SPECIFICATIONS ..........37 GENERAL .

  • Page 5: List Of Figures

    LIST OF FIGURES Figure Page Figure 2-1 MCI Block Diagram ..........4 Figure 2-2 MCI Feature Description .
  • Page 6 LIST OF TABLES Table Page Table 2-1 Description of Symbols in Block Diagram ....... 5 Table 2-2 Connecting Patterns .

  • Page 7: Chapter 1 Introduction

    CHAPTER 1 INTRODUCTION 1. PURPOSE This manual describes details of the installation and data programming for the Message Center Interface (MCI) of the NEAX2000 IVS (PBX). 2. OUTLINE OF THE MANUAL This manual consists of five chapters. The contents of chapters 2 through 5 are described below. •...
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  • Page 9: Chapter 2 System Description

    SYSTEM DESCRIPTION CHAPTER 2 SYSTEM DESCRIPTION 1. GENERAL This chapter explains the system outline and the system configuration of the MCI. 2. SYSTEM OUTLINE The Message Center Interface (MCI) provides an interface with a customer supplied Voice Mail System (VMS) that can send Message Waiting lamp control data to the PBX.

  • Page 10: Figure 2-1 Mci Block Diagram

    SYSTEM DESCRIPTION TDSW Single Line Telephone LCD/F NETWORK with Message Waiting Lamp DLCA/B/D term Attendant Console DLCC (SN61X ATTCON) AP00 Note RS-232C Cable UCD Group or Hunting Group Note: It is recommended to use a 4LCJ to interface with the VMS. Figure 2-1 MCI Block Diagram CHAPTER 2 ND-45895 (E)

  • Page 11: Table 2-1 Description Of Symbols In Block Diagram

    SYSTEM DESCRIPTION Table 2-1 Description of Symbols in Block Diagram SYMBOL DESCRIPTION AP00 MCI I/O Port Card term DLCA/B/D Digital Line Circuit Card (for D DLCC Digital Line Circuit Card (for SN61X ATTCON) Line Circuit Card (for VMS Station) LCD/F Line Circuit Card (for Single Line Telephone with MW Lamp) Main Processor Card TDSW...

  • Page 12: Feature Description

    SYSTEM DESCRIPTION 4. FEATURE DESCRIPTION As shown in Figure 2-2, a direct call or a forwarded call from a station/trunk/Attendant terminates to the VMS station in the UCD group or Hunting group. When terminating a call to the VMS, the AP00 sends a call connection status information to the VMS through the MCI.

  • Page 13: Table 2-2 Connecting Patterns

    SYSTEM DESCRIPTION Table 2-2 Connecting Patterns (1/5) CALLING CALLED CONDITION OF CALL CONNECTING PATTERNS PARTY PARTY TERMINATION TO VMS STA. A STA. B STA. A calls STA. B set Forwarding – All Calls/Busy Line/No Answer to the VMS. STA. A STA.
  • Page 14 SYSTEM DESCRIPTION Table 2-2 Connecting Patterns (2/5) CALLING CALLED CONDITION OF CALL CONNECTING PATTERNS PARTY PARTY TERMINATION TO VMS STA. B ATT calls STA. B set Call Forwarding – All Calls/Busy Line/No Answer to the VMS. STA. B — ATT calls the VMS directly. STA.
  • Page 15 SYSTEM DESCRIPTION Table 2-2 Connecting Patterns (3/5) CALLING CALLED CONDITION OF CALL CONNECTING PATTERNS PARTY PARTY TERMINATION TO VMS STA. A STA. B After holding a call from TRK, STA. A calls STA. B set Call Forwarding – All Call/Busy Line/No Answer to the STA.
  • Page 16 SYSTEM DESCRIPTION Table 2-2 Connecting Patterns (4/5) CALLING CALLED CONDITION OF CALL CONNECTING PATTERNS PARTY PARTY TERMINATION TO VMS STA. B After terminating a call from TRK to the VMS and transferring the call to STA. B, TRK recalls to the VMS. STA.
  • Page 17 SYSTEM DESCRIPTION Table 2-2 Connecting Patterns (5/5) CALLING CALLED CONDITION OF CALL CONNECTING PATTERNS PARTY PARTY TERMINATION TO VMS STA. C STA. B In CCIS application, after holding a call from STA. D, STA. C calls STA.B set Call Forwarding – All Calls/Busy CCIS STA.
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  • Page 19: Chapter 3 Installation

    INSTALLATION CHAPTER 3 INSTALLATION 1. GENERAL This chapter explains the procedure for installing the MCI on the PBX. For the connection of VMS, refer to the appropriate VMS manuals. 2. PRECAUTION IN HANDLING You must wear a grounded wrist strap to protect the circuit card from static electricity. Also, when handling cards, work on a grounded, conductive work surface.

  • Page 20: Figure 3-1 Static Electricity Guard (2/2)

    INSTALLATION • WHEN SETTING SWITCHES ON A CIRCUIT CARD CIRCUIT CARD WEAR A WRIST STRAP AND PERFORM THE WORK ON A GROUNDED CONDUCTIVE WORK SURFACE. • WHEN CARRYING A CIRCUIT CARD CONDUCTIVE CIRCUIT POLYETHYLENE CARD WHEN CARRYING A CIRCUIT CARD AROUND, KEEP THE CARD IN THE CONDUCTIVE POLYETHYLENE BAG.
  • Page 21 INSTALLATION CAUTION You must hold the edge of the circuit card, when plugging or unplugging the circuit card. If you touch an- other area, you may be exposed to hazardous voltages. NEVER TOUCH THE COMPO- NENTS OR SOLDERED SURFACE WITH BARE HANDS. CARD FRONT ND-45895 (E) CHAPTER 3...

  • Page 22: Required Equipment And Cables

    INSTALLATION 3. REQUIRED EQUIPMENT AND CABLES Table 3-1 below shows the equipment and cables to be installed. Table 3-1 Required Equipment and Cables EQUIPMENT/CABLE DESCRIPTION QUANTITY REMARKS PN-AP00 Card Interface Card for MCI PN-4LC Line Circuit Card for VMS RS RVS-15 CA-A/RS RVS-4 Connecting cable between PN-AP00 and VMS Cable length: CA-C...

  • Page 23: Installation Procedure

    INSTALLATION 4. INSTALLATION PROCEDURE Perform necessary installation works of the equipment according to the procedure shown in Figure 3-2. START MOUNTING PN-4LCJ CARD SEE SECTION 4.1 MOUNTING PN-AP00 CARD SEE SECTION 4.2 CABLE CONNECTION BETWEEN SEE SECTION 4.3 PN-4LCJ AND VMS CABLE CONNECTION BETWEEN SEE SECTION 4.4 PN-AP00 AND VMS...

  • Page 24: Mounting Pn-4Lc/Pn-Auc Card

    INSTALLATION 4.1 Mounting PN-4LC/PN-AUC Card Mount the PN-4LC/PN-AUC card in any one of the LT slots in PIM0 – PIM7. ATTENTION Contents Static Sensitive Handling Precautions Required PIM 0 ~ 7 BUILT-IN BATTERY PN-4LCJ Figure 3-3 Mounting Location of the PN-4LC Card CHAPTER 3 ND-45895 (E) Page 18...

  • Page 25: Mounting Pn-Ap00 Card

    INSTALLATION 4.2 Mounting PN-AP00 Card STEP 1: On the PN-AP00 card, set the switches as shown in Figure 3-4. For details on switch settings, refer to the Circuit Card Manual. ATTENTION Contents Static Sensitive Handling Precautions Required SENSE SENSE SET THE KNOB AS PER THE AP NO.

  • Page 26: Figure 3-5 Mounting Location Of The Pn-Ap00 Card

    INSTALLATION STEP 2: Mount the PN-AP00 card in any one of the AP slots in PIM0 – PIM7. After mounting, set the SENSE switch to an unequipped slot number in CM05;Set the MB switch to the down position to put the card in service. For de- ATTENTION tails on mounting location, refer to the Circuit Card Manual.

  • Page 27: Cable Connection Between Pn-4Lc/Pn-Auc And Vms

    INSTALLATION 4.3 Cable Connection between PN-4LC/PN-AUC and VMS Connect the cable to a VMS via the MDF as shown in Figure 3-6. Figure 3-7 shows an example of the cable connection when the PN-4LC card is mounted in the LT00 slot of PIM0. (PIM0 - PIM7) TWISTED-PAIR CABLE PN-4LC...

  • Page 28: Figure 3-7 Example Of Mdf Cross Connection For A Vms

    INSTALLATION PIM0 LTC0 PN-4LC LEN0000 (No. 0) To VMS LEN0001 (No. 1) LT00 LEN0002 (No. 2) LEN0003 (No. 3) LTC0 (J) LEN0000 LEN0001 LEN0002 LEN0003 Figure 3-7 Example of MDF Cross Connection for a VMS CHAPTER 3 ND-45895 (E) Page 22 Revision 1.0...

  • Page 29: Cable Connection Between Pn-Ap00 And Vms

    INSTALLATION 4.4 Cable Connection between PN-AP00 and VMS (1) When using the RS0-RS2 connector on the PN-AP00 for the MCI: STEP 1: Connect the RS RVS-15 CA-A/RS RVS-4 CA-C or RS NORM-4 CA-A onto the “RS0-RS2” con- nector on the PN-AP00 as shown in Figure 3-8.

  • Page 30: Figure 3-9 Rs Rvs-15 Ca-A/Rs Rvs-4 Ca-C Installation

    INSTALLATION STEP 2: Connect the RS RVS-15 CA-A/RS RVS-4 CA-C or RS NORM-4 CA-A as shown below. (a) When connecting a VMS directly: Connect the VMS to the PN-AP00 using an RS RVS-15 CA-A/RS RVS-4 CA-C cable as shown in Figure 3-9.

  • Page 31: Figure 3-11 Cable Running Of Rs Norm-4 Ca-A

    INSTALLATION (2) When using the RS3 connector on the PN-AP00 for the MCI: STEP 1: Connect the RS NORM-4 CA-A onto the “RS3” connector on the PN-AP00 as shown in Figure 3-11. PN-AP00 RS NORM-4 CA-A To VMS Figure 3-11 Cable Running of RS NORM-4 CA-A ND-45895 (E) CHAPTER 3 Page 25...

  • Page 32: Figure 3-12 Rs Norm-4 Ca-A And Rs-232C Interface Cable Installation

    INSTALLATION STEP 2: Connect the VMS to the PN-AP00 using the RS NORM-4 CA-A cable and an RS-232C interface cable as shown in Figure 3-12. (PIM0-PIM7) RS-232C Interface Cable (See Figure 3-15) AP00 RS NORM-4 CA-A [4m (13 ft.)] (See Figure 3-14) 15m (49.2 ft.) MAX.

  • Page 33: Figure 3-13 Rs Rvs-15 Ca-A/Rs Rvs-4 Ca-C

    INSTALLATION RS RVS-15 CA: 15 m (49 ft.) MAX. RS RVS-4 CA: 4 m (13 ft.) MAX. 06D-TXC (1) 15-TXC (2) 06B-RXC 17-RXC 06A-TXC (2) 24-TXC (1) 05C-DTR 06-DSR 05B-GND 01-GND 03-RXD 05A-TXD 04B-RXD 02-TXD TO PBX TO VMS 04A-RTS 08-DCD 03B-CTS 05-CTS...

  • Page 34: Figure 3-14 Rs Norm-4 Ca-A

    INSTALLATION 4 m (13.1 ft.) MAX. 24-TXC (1) 06D-TXC (1) 17-RXC 06B-RXC 15-TXC (2) 06A-TXC (2) 05C-DTR 20-DTR 05B-GND 01-GND 05A-TXD 02-TXD 04B-RXD 03-RXD TO PBX TO VMS 04A-RTS 04-RTS 03B-CTS 05-CTS 03A-DSR 06-DSR 02B-GND 07-GND 08-DCD 02A-DCD 01C-LALB 18-LALB ---- TXC (1) TXC (2)

  • Page 35: Figure 3-15 Rs-232C Interface Cable

    INSTALLATION To PBX To VMS Note Note: These signal reads can be connected depending on the VMS specification. Figure 3-15 RS-232C Interface Cable ND-45895 (E) CHAPTER 3 Page 29 Revision 1.0...

  • Page 36: Table 3-2 Rs-232C Connector Layout

    INSTALLATION Table 3-2 RS-232C Connector Layout SIGNAL-NAME SIGNAL MEANING CCITT DIRECTION RS-232C ANOTHER C6361 V.24 (FG) Frame Ground DTE→ Send Data ←DCE Receive Data DTE→ Request to Send ←DCE Clear to Send ←DCE Data Set Ready Signal Ground ←DCE Data Channel Receive Carrier Detect Not Used Not Used Peripheral Busy...

  • Page 37: Chapter 4 System Data Programming

    SYSTEM DATA PROGRAMMING CHAPTER 4 SYSTEM DATA PROGRAMMING 1. GENERAL This chapter explains the procedure for system data programming, necessary for setting various functions of the MCI. 2. INFORMATION FOR SYSTEM DATA PROGRAMMING 2.1 Initialization When programming the system data for the MCI, the AP must first be initialized by CMD101. This initial pro- cessing sets the initial data as the system data.

  • Page 38: Programming Procedure

    SYSTEM DATA PROGRAMMING 3. PROGRAMMING PROCEDURE Initialize the AP using the procedure described in section 3.1, and perform system data feature programming in accordance with Feature Programming. For command details, refer to the Command Manual. After all system data is assigned, set the SW1 switch of PN-AP00 as shown below to protect the data. SW 1 : POSITION TO BE SET In the programming procedures described, the following symbolic conventions are used:...

  • Page 39: Ap Initialization

    SYSTEM DATA PROGRAMMING 3.1 AP Initialization When setting up the MCI system, first do the following AP initialization. DESCRIPTION DATA START CM05 Assign a Slot Number to the PN-AP00 card. Slot No. (04-15) The slot number to be assigned must coincide 04: PN-AP00 card with the value set by the SENSE switch on the PN-AP00 card.

  • Page 40: Data Programming For Mci

    SYSTEM DATA PROGRAMMING 3.2 Data Programming for MCI In addition to the programming of Call Forwarding (All Calls/Busy Line/No Answer) or Split Call Forwarding (All Calls/Busy Line/No Answer) and Uniform Call Distribution or Station Hunting (Circular/Terminal/Secre- tarial), do the following programming. (For details on programming these features, refer to the Feature Program- ming Manual.) DESCRIPTION DATA...
  • Page 41 SYSTEM DATA PROGRAMMING DESCRIPTION DATA CM90 Assign the data to provide the MW lamp on a • YY=00 term , if required. My Line No. + + Key No. F1005 CMD000 Specify whether the text (Message Waiting control text sending is available) is sent to the 0 /1 : To be sent/Not to be sent VMS when resetting the PN-AP00.
  • Page 42 SYSTEM DATA PROGRAMMING DESCRIPTION DATA Assign the attribute data, depending on the port See the following table. CMD001 (Port 0-3) connected to the VMS. (For details on commands, refer to the Command Manual.) AP INITIAL FIRST DATA (1) SEC- MEANING MEANING PORT PORT...
  • Page 43 SYSTEM DATA PROGRAMMING To add the ANI information to the connecting pattern message format when the ANI information is sent from the network, the following programming is required. (1700 Series Enhancement) DESCRIPTION DATA START CM35 Provide sending of the ANI information from •...
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  • Page 45: Chapter 5 Specifications

    SPECIFICATIONS CHAPTER 5 SPECIFICATIONS 1. GENERAL This chapter explains the MCI characteristics and the data transmission protocol. 2. LINE CONTROL CHARACTERISTICS The data link hardware consists of a RS-232C serial interface to the PBX. Table 5-1 Line Control Characteristics ITEM DESCRIPTION Data Rate: 1200, 2400, 4800, 9600 bps asynchronous, software selectable...

  • Page 46: Data Transmission Protocol

    SPECIFICATIONS 3. DATA TRANSMISSION PROTOCOL Table 5-2 shows the transmission control codes used for the data exchange between the PBX and the VMS. Table 5-2 Data Transmission Protocol CODE DESCRIPTION System Address: ASCII code 31 (digit “1”) or 30 (digit “0”) Unit Address: ASCII code 21 (exclamation point “!”) Indication of the start of message text: ASCII code 02...

  • Page 47: Connecting Pattern Message Format (Pbx To Vms)

    SPECIFICATIONS 3.2 Connecting Pattern Message Format (PBX to VMS) This message format is used to identify the connecting pattern for Message Waiting control. The data is sent to a VMS in the format shown in Figure 5-2 when terminating a call to the VMS. •...
  • Page 48 SPECIFICATIONS • Expanded (with ANI) Format Byte No. 1 2 3 4 5 6 7 8 9 Data S S U E (ASCII) A A I Source Party* Calling Party* Called Party* Source ID Calling ID Called ID 0: STA 0: STA 0: STA 1: ATT...

  • Page 49: Table 5-3 Call Type Code

    SPECIFICATIONS Table 5-3 Call Type Code CALL TYPE SOURCE CALLING CALLED CALL TYPE CODE PARTY PARTY PARTY Call Forwarding – No Answer STA/TRK Call Forwarding – Busy Line STA/TRK Call Forwarding – All Calls STA/TRK STA/TRK STA/TRK UCD Pilot STA/TRK via ATT STA/TRK STA/TRK Transferred to UCD Pilot Station STA/TRK...

  • Page 50: Figure 5-3 Message Format On Each Source Id/Calling Id/Called Id

    SPECIFICATIONS Source ID/Calling ID/Called ID/Expanded Calling ID: STA Data Station No. (In this example, Station No. = 4123) Tenant No. (In this example, Tenant No. = 1) ID = 0 : Blank Source ID/Calling ID/Called ID/Expanded Calling ID: ATT Data Blank Attendant No.

  • Page 51: Message Waiting Control Message Format (Vms To Pbx)

    SPECIFICATIONS 3.3 Message Waiting Control Message Format (VMS to PBX) This message format is used to control the Message Waiting lamp on a called station from a VMS. The data is sent to the PBX from VMS in the format shown in Figure 5-4.

  • Page 52: Mci Stop Message Format (Pbx To Vms)

    SPECIFICATIONS Table 5-4 Message Waiting Lamp Control Information CONDITION STATION 1 DATA STATION 2 DATA DESCRIPTION Station No. Blank Station/MW On/Off Station No. Station No. No control Blank Blank All stations MW On/Off 3.4 MCI Stop Message Format (PBX to VMS) This message format is used to stop receiving a Message Waiting lamp control data from a VMS temporarily.

  • Page 53: Mci Restart Message Format (Pbx To Vms)

    SPECIFICATIONS 3.5 MCI Restart Message Format (PBX to VMS) This message format is used to restart receiving a Message Waiting lamp control data from a VMS. The data is sent to the VMS in the format shown in Figure 5-6 when the system is initialized or when Message Waiting lamp is set or canceled for all stations in the system.
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