Basic Phone Features - Cisco 7940 Reference Manual

To place a call:
• Lift the handset and dial the number.
• Press the line button for your extension, then dial.
• Press the Speaker button, then dial.
• Press the NewCall soft key, then dial.
• If you are using a headset, press the Headset button, then dial.
• If you have established speed dial numbers, press a Speed dial button.
• If you have selected a number from a directory, press the Dial soft key.
To answer a call:
• Lift the handset.
• If you are using a headset, press the Headset button. If necessary press the line button of the incoming
call.
• To use the speakerphone, press the Answer soft key or the Speaker button.
To end a call:
• Hang up the handset.
• If you are using a headset, press the headset button or the EndCall softkey.
• If you are using the speakerphone, press the Speaker button or the EndCall soft key.
To redial a number:
To redial the most recently dialed number, press the Redial soft key.
To put a call on hold:
• Press the Hold soft key.
• To return to the call, press the Resume soft key.
• If multiple calls are on hold, use the Navigation button to select the desired call before you press
Resume.
• If multiple calls on multiple lines are on hold, press the line button for the line to which you want to
switch and use the Navigation button to select the desired call. Press Resume. Note: Because engaging
the hold feature generates music or a beeping tone, avoid putting a conference call on hold.
To transfer a call:
During a call, press the Trnsfer soft key. This puts the call on hold.
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Dial the number to which you want to transfer the call. As soon as you hear ringing, or after the party
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answers, press Trnsfer. Note: If the transfer fails, press the Resume soft key to return to the original
call.
To transfer a call directly to voice mail:
Ask the caller to hold
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Press the Trnsfer soft key
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*
Press the key
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Dial the number to which you want to transfer (ie...8xxx)
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Press the Trnsfer soft key
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To forward all calls to another number:
Press the CFwdAll soft key. You will hear two beeps.
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Enter the number to which you want to forward all of your calls. Enter the number exactly as you would if
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you were placing a call to that number. An animated phone icon flashes in the upper-right corner of your
LCD screen.
To cancel call forwarding, press the CFwdAll soft key.
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To mute a call:
Press the Mute button. To disengage mute, press Mute again or lift the handset.
To view or dial – missed / received / placed calls and the corporate directory:
The Cisco IP Phone 7940/7960 keeps a history of all calls you make and receive, including the caller ID, date,
and time of the call. You can use this information to redial a party.
Press the directories button.
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Press the Scroll key to select the desired call history option: Missed Calls, Received Calls, Placed Calls,
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or Corporate Directory.
Press the Select soft key to display the selected call history list.
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Basic Phone Features

Vidor ISD IPT Reference Guide May 2013