Using Hold And Resume - Cisco 7931G Phone Manual

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon
line display on the phone screen, and the corresponding line button flashes green
If another user put a shared line on hold, its associated line button displays
anyone else sharing that line) can resume the call.
If the Hold Reversion feature is enabled for your phone, calls that you leave on hold will revert back
to ringing on your phone after a certain length of time. These "reverting" calls remain on hold until
you resume them.
Your phone indicates the presence of a reverting call by:
• Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
• Briefly displaying a "Hold Reversion" message in the status bar at the bottom of the phone screen.
• Displaying the animated Hold Reversion icon
• Displaying a line button
If you want to...
Put a call on hold
Remove a call from
hold on the current line
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• If you receive an alert for an incoming call and a reverting call at the same time, by default your
phone will shift the focus of the phone screen to display the incoming call. Your system
administrator can change this focus priority setting.
• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on
the other phones that share the line.
• Your system administrator determines the duration between Hold Reversion alerts.
D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
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(flashing, depending on the line state).
Then...
1. Make sure the appropriate call is highlighted.
2. Press .
• Press (flashing),
• Make sure the appropriate call is highlighted and do one of the
following:
Press Resume.
–
Press .
–
next to the caller ID for the held call.
(flashing), or (flashing) for the held call, or
appears next to the
.
(flashing). You (and
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