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Table of Contents
Related Manuals for Cisco CP-7931G
Summary of Contents for Cisco CP-7931G
- Page 1 Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
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Page 3: Table Of Contents
Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 4 Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset...
- Page 5 Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Page 7: Getting Started
Listen to your voice messages Accessing Voice Messages, page See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 8: Finding Additional Information
Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise can still occur. In these cases, Cisco recommends that you take one or more of these actions: •... -
Page 9: Cisco Product Security Overview
Getting Started Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. - Page 10 OL-22334-01...
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Page 11: Connecting Your Phone
IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 10/100 SW 10/100 PC DC48V Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 12 DC Adaptor port (DC48V) (optional) Network port (10/100 SW) Access port (10/100 PC) Headset port Handset port Adjusting the Handset Rest When you connect your phone, you may want to adjust the handset rest to ensure that the receiver will not slip out of the cradle.
- Page 13 Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and to the party on the far end. Sound quality is subjective and Cisco cannot guarantee the performance of any headsets However, a variety of headsets from leading headset manufacturers have been reported to perform well with Cisco Unified IP Phones.
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Page 15: An Overview Of Your Phone
• A comprehensive online help system that displays information on the phone screen. Understanding Buttons and Hardware You can use the graphic below to identify buttons and hardware on your phone. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 16 OL-22334-01...
- Page 17 BLF status, or active Mobile Connect call) Red, flashing—Remote call on hold Line keys are numbered 24 to 1 in descending order, alternating from left to right. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
- Page 18 Messages, page 65 there is a message waiting. Phone screen Displays information such as line/call status, phone Understanding Phone number, and soft key tabs. Screen Features, page 15 Cisco Unified Shows the Cisco Unified IP Phone model number. IP Phone model OL-22334-01...
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Page 19: Understanding Lines And Calls
14). • Calls—Each line can support a single call. If multiple lines share a directory number, each line can still support one call each. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 20: Understanding Line And Call Icons
Understanding Line and Call Icons Your phone displays icons to help you determine the line and call state and feature accessibility on each line. Icon Line or call state Description Call State On-hook line No call activity on this line. Off-hook line You are dialing a number or an outgoing call is ringing. -
Page 21: Understanding Phone Screen Features
If not, remove the blank one and make your own labels. Understanding Phone Screen Features This is what your phone screen may look like when idle. This view is called “Overview.” Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 22 Date and time Displays the current date and time. display Primary phone Displays the phone number (directory number) for your primary phone line. line Programmable Programmable buttons can serve as phone line buttons, intercom line button buttons, speed-dial buttons, phone service buttons, call feature buttons, or local indicators feature buttons.
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Page 23: Accessing The Application Menu
You can access features using softkeys or pressing a line key. You can configure some of these features, but your system administrator controls most of them. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 24: Understanding Sip Vs. Sccp
Here are some details about using softkeys and line buttons to access features. Feature Softkey Line Button Label and Icon CallBack CallBack CallBack Call Forward CFwdALL Forward All Call Park Park Park Call PickUp PickUp PickUp Conference Confrn Conference Conference List ConfList Conference List Do Not Disturb... -
Page 25: Basic Call Handling
(if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, scroll to it and go off-hook or press the Select button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 26: Placing A Call-Additional Options
Corporate Directory (name can vary). 2. Enter a name and press Search. 3. Highlight a listing and go off-hook. Use Cisco CallBack to receive 1. Press CallBack while listening to the Your system notification when a busy or busy tone or ring sound. - Page 27 4. Press 1 to make a call to an enterprise IP phone. 5. Dial a desktop phone number other than your desktop phone number. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
- Page 28 For more information, If you want to... Then... see... Place a call using Fast Dial Note Before using this option, your Configuring Fast Dials on system administrator must the Web, page 69 configure this feature and assign a Using Your Personal service URL to the line button.
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Page 29: Answering A Call
Calls, page 40 Use your phone to answer Use Call Pickup. Picking Up a Redirected Call a call ringing elsewhere on Your Phone, page 39 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 30: Ending A Call
If you want to... Then... For more information, see... Answer a priority call Hang up the current call and Prioritizing Critical Calls, press Answer. page 46 Answer a call on your Set up Mobile Connect and answer Managing Business Calls mobile phone or other your phone. -
Page 31: Using Mute
• Your system administrator determines the duration between Hold Reversion alerts. • The Hold feature is disabled on a Call Chaperone user’s Cisco Unified IP Phone when the calls are being chaperoned. Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. -
Page 32: Switching Between Multiple Calls
The number of seconds to answer the call on your desk phone is set by your system administrator. The other Cisco Unified devices that share the same line display a Remote in Use message. The number of seconds to resume the call depends on the configuration set by the system administrator. -
Page 33: Transferring Calls
Press Resume to remove the call from hold before transferring it. • The Transfer feature is disabled on a Call Chaperone user’s Cisco Unified IP Phone when the calls are being chaperoned. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 34: Sending A Call To A Voice-Message System
You can also ask your system administrator to configure a longer time-out value. • When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the iDivert feature is disabled on the Cisco Unified devices. The iDivert feature returns when the call ends. -
Page 35: Forwarding Calls To Another Number
Coverage)—Applies to certain calls that you receive, according to conditions. You can access Call Forward All on your phone or from your Cisco Unified CM User Options web pages; conditional call forwarding features are accessible only from your User Options web pages. -
Page 36: Using Do Not Disturb
• When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices. -
Page 37: Making Conference Calls
“None” (to use the “Alert” setting configured by your system administrator). Making Conference Calls Your Cisco Unified IP Phone allows you to join three or more people into one telephone conversation, creating a conference call. Using Conference Features You can create a conference in various ways, depending on your needs and the features that are available on your phone. -
Page 38: Using Conference
Using Conference Conference allows you to call each participant. Conference is available on most phones. If you want to... Then... Create a conference by calling 1. From a connected call, press Confrn or Conference. (You may participants need to press the more softkey to see Confrn.) 2. -
Page 39: Using Join
Join to complete the action. • When Join completes, caller ID changes to “Conference.” Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 40 Using Meet-Me Meet-Me conferencing allows you to start or join a conference by calling the conference number. If you want to... Then... Start a Meet-Me conference 1. Obtain a Meet-Me phone number from your system administrator. 2. Distribute the number to participants. 3.
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Page 41: Viewing Or Removing Conference Participants
• Talk to the caller by pressing the active intercom button and using either the handset, headset or speaker. The intercom call becomes a two-way connection so that you can converse with the caller. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 42 • When your active call is being monitored or recorded, you can receive or place intercom calls. • You cannot place an intercom call on hold. If you log into the same phone on a daily basis using your Cisco Extension Mobility profile, Note...
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Page 43: Advanced Call Handling
1. Set up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web, Dialing page (On-hook) 2. To place a call, enter the Abbreviated Dialing code and press AbbrDial. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 44 If you want to... Then... Use Abbreviated 1. Pick up the handset. Dialing 2. Press the AbbrDial softkey and enter the abbreviated dial code using (Off-hook) the keypad. 3. Press the AbbrDial softkey again. To use Off-hook Abbreviated Dialing to conference a call: 1.
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Page 45: Picking Up A Redirected Call On Your Phone
• If you have multiple lines and want to pick up the call on a non-primary line, first press the desired line and then press a Call PickUp softkey or button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 46: Storing And Retrieving Parked Calls
Call Park number and press Transfer again. • Assisted Directed Call Park—Use the Assisted Directed Call Park button displaying an idle line status indicator. To retrieve the call from any other Cisco Unified IP Phone in your network, press the flashing Assisted Direct Call Park button. -
Page 47: Logging Out Of Hunt Groups
Press HLog . When logged in, the Hunt Group button is lit. group calls Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 48: Using A Shared Line
If you are sharing a line with coworkers using a different model Cisco Unified IP Phone, they might be able to add (or barge) themselves to your active call on the shared line. Your phone does not typically support this feature. -
Page 49: Using Blf To Determine A Line State
See the state of a line Look for BLF indicators next to the line number: listed in a call log or Line is in-use. directory Line is idle. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 50: Making And Receiving Secure Calls
If you want to... Then... See the state of a Look for BLF indicators next to the line number: speed-dial line Line is in-use. Line is idle. BLF- monitored line is ringing (BLF Pickup) Use BLF Pickup to While the line is ringing, press the BLF Pickup button answer a call ringing on The call is redirected to the next available line on your phone. - Page 51 There are interactions, restrictions, and limitations that affect how security features work on Note your phone. For more information, ask your system administrator. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Page 52: Tracing Suspicious Calls
A device engaged in a call is either trusted or untrusted as determined by Cisco. Lock or shield Note icons are not displayed on a Cisco Unified IP Phone screen when a call is to or from an untrusted device, even though the call may be secure. -
Page 53: Using Cisco Extension Mobility
– Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to configure a Cisco Unified IP Phone as your own temporarily. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you. - Page 54 • EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit. • Changes that you make to your EM profile from your Cisco Unified CM User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in.
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Page 55: Managing Business Calls Using A Single Phone Number
2. On your mobile phone, press the Resume (name may vary) softkey on the mobile phone. See Switching an In-Progress Call to Another Phone, page Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 56 If you want to... Then... Connect to Mobile Voice 1. From any phone, dial your assigned Mobile Voice Access number. Access 2. Enter the number you are calling from, if prompted, and your PIN. Turn on Mobile Connect 1. Dial your assigned Mobile Voice access number. from your mobile phone 2.
- Page 57 Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Page 59: Using A Handset, Headset, And Speakerphone
Press the Volume button during a call or after invoking a dial tone. call Press Save to preserve the volume level for future calls. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 60: Using A Speakerphone
If you use AutoAnswer, see Using AutoAnswer with a Headset or Speakerphone, page 55. Using Wideband with your Headset If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable the wideband setting on your phone (this setting is disabled by default). To access the setting, choose ) >... -
Page 61: Using Autoanswer With A Headset Or Speakerphone
Keep the handset in the cradle and headset mode inactive ( speakerphone unlit). Otherwise, calls ring normally and you must answer them manually. AutoAnswer is disabled when the Do Not Disturb feature is active. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 62 OL-22334-01...
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Page 63: Changing Phone Settings
Options Web Pages, page 67.) sounds on your phone 2. Access your message indicator settings. (See Controlling Line Settings on the Web, page 74.) Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 64: Customizing The Phone Screen
You can customize your phone to have up to six distinctive ring tones. In addition, you can have a default ring tone. Customizing the Phone Screen You can adjust the characteristics of the phone screen. If you want to... Then... Change the phone 1. -
Page 65: Using Call Logs And Directories
Erase a single call 1. Choose > Directories > Missed Calls, Placed Calls, or Received record Calls. 2. Highlight a call record. 3. Press Delete. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 66 If you want to... Then... Dial from a call log 1. Choose > Directories > Missed Calls, Placed Calls, or (while not on Received Calls. another call) 2. Highlight a call record. If the Details softkey appears, the call is the primary entry of a multiparty call.
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Page 67: Directory Dialing
Directory is comprised of Personal Address Book (PAB) and Fast Dials: PAB is a directory of your personal contacts. – Fast Dials allows you to assign codes to PAB entries for quick dialing. – Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 68: Using Corporate Directory On Your Phone
Using Corporate Directory on Your Phone You can use a corporate directory to place calls to coworkers. If you want to... Then... Dial from a corporate 1. Choose > Directories > Corporate Directory (exact name directory (while not on can vary). another call) 2. -
Page 69: Using Personal Directory On Your Phone
5. Choose Phones and use the keypad to enter phone numbers. Be sure to include any necessary access codes such as a 9 or 1. 6. Choose Submit to add the entry to the database. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 70 If you want to... Then... Assign a Fast Dial 1. Search for a PAB entry. code to a PAB entry 2. Highlight the listing and press Select. 3. Press Fast Dial. 4. Highlight the number that you want to dial and press Select. 5.
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Page 71: Accessing Voice Messages
Send a call to a voice Press iDivert. For more information, see Sending a Call to a Voice-Message message system System, page Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 72 OL-22334-01...
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Page 73: Using The User Options Web Pages
Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone. -
Page 74: Configuring Features And Services On The Web
The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified Communications Manager Address Book Synchronizer You can also access the PAB and Fast Dials from your phone. See Using Personal Directory on Your... -
Page 75: Configuring Fast Dials On The Web
2. Click Add New. (without using a 3. Change the Fast Dial code, if desired. PAB entry) 4. Enter a phone number. 5. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 76: Using The Address Book Synchronization Tool
If you want to... Then do this after you log in... Search for a 1. Choose User Options > Fast Dials. Fast Dial entry 2. Specify search information and click Find. Edit a Fast Dial 1. Choose User Options > Fast Dials. phone number 2. -
Page 77: Setting Up Speed Dials On The Web
Configuring Fast Dials on the Web, page You can also set up Fast Dials on your phone. See Using Personal Directory on Your Phone, page Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 78: Setting Up Phone Services On The Web
Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to... -
Page 79: Controlling User Settings On The Web
3. Click Save. Change your PIN 1. Choose User Options > User Settings. 2. In the Phone PIN area, enter information. 3. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 80: Controlling Line Settings On The Web
Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator. - Page 81 Typically, the default message-waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message. 6. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
- Page 82 If you want to... Then do this after you log in... Change the audible 1. Choose User Options > Device. voice message indicator 2. From the Name menu, choose a phone. setting per line 3. Click Line Settings. 4. If you have more than one directory number (line) assigned to your phone, choose a line from the Line menu.
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Page 83: Setting Up Phones And Access Lists For Mobile Connect
Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. - Page 84 If you want to... Then do this after you log in... Add a new remote 1. Choose User Options > Mobility Settings > Remote Destinations. destination 2. Click Add New. 3. Enter the following information: Name—Enter a name for the mobile (or other) phone. –...
- Page 85 Smart Client Installed—Select to indicate that the remote destination – you are setting up is a smartphone. 6. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Page 86: Using Cisco Webdialer
Using Cisco WebDialer Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. If you want to... Then... - Page 87 Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory. • Disable Auto Close—If selected, the call window does not close automatically after fifteen seconds. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Page 89: Understanding Additional Configuration Options
Request a shared line. This allows you Using a Shared Line, page extension for several to use one extension for your desk phones phone and lab phone, for example. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 90 Using Cisco Extension • • A shared line to view coworkers’ Mobility, page calls. • Cisco Extension Mobility to apply your phone number and user profile to a shared Cisco Unified IP Phone. Answer calls frequently Ask your system administrator to set...
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Page 91: Troubleshooting Your Phone
All loop or would exceed the maximum number of links permitted in a Call Call Forward All Forward All chain (also known as a maximum hop count). Ask your system administrator for details. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) -
Page 92: Viewing Phone Administration Data
Viewing Phone Administration Data Your system administrator may ask you to access administration data on your phone for troubleshooting purposes. If you are asked to... Then... Access network Choose ) > Settings > Network Configuration and select the configuration data network configuration item that you want to view. -
Page 93: Cisco One-Year Limited Hardware Warranty Terms
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 94 OL-22334-01...
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Page 95: Index
DND erasing Cisco Extension Mobility viewing and dialing from Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) - Page 96 Cisco Unified Communications Manager Address Book Synchronizer Cisco Unified IP Phone troubleshooting encrypted calls web-based services for ending a call, options for Cisco Unified Video Advantage Extension Mobility Cisco WebDialer Client Matter Code, see CMC 21, 85 conference calls 21, 85...
- Page 97 Personal Address Book Personal Address Book, see PAB Personal Directory using from web page Malicious Call Identification using on phone MCID phone lines Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
- Page 98 description of security, for calls phone screen services, subscribing to adjusting contrast shared lines changing language and remote-in-use icon illumination setting description of phone services, configuring softkey buttons PIN, changing speakerphone placed calls, records of answering calls with placing calls, options for hanging up with 19, 20 pre-dial...
- Page 99 WebDialer whisper Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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- Page 101 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks .