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BWX 110 Desktop Modem-PC Troubleshooting
PC Operating Systems
Prior to installing BWX Modem Diagnostics Tool software, please check to insure that the PC Operating
System (OS) meets the criteria given earlier in this manual
Requirements"). If these criteria are not met, unpredictable results may occur as a result of installation.
Also, check to see that you have the latest OS updates installed prior to installing BWX Modem
Diagnostics Tool.
Multi-PC Configurations
The Modem is connected to a PC via an Ethernet connection. It is possible to connect multiple PC
devices to a single Modem using a hub. The multi-PC configuration is transparent to PC users and is
analogous to a multi-PC configuration on a normal Ethernet Local Area Network (LAN). Check with
your Service Provider to see if multiple IP addressing is required for your particular configuration. IP
addresses can be assigned to the devices dynamically via a DHCP server, as Fixed or Static IP
assignments, or Point-to-Point Protocol Over Ethernet (PPPoE).
When a PC that is connected to a Modem also has a wireless network card built in, it is best to disable
it when using the BWX 110 Desktop Modem. If the built-in wireless card is required for local
networking and the BWX 110 Desktop Modem is used for Internet connections, change the interface
metric configuration for the Modem so that the default gateway is used. (See your Operating System's
User Guide for instructions.)
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18
A P P E N D I X
(Chapter 6, "Minimum Computing
BWX 110 Desktop Modem User Guide
18-1
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Table of Contents
Troubleshooting
