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Troubleshooting
(cont'd)
Operational
Conditions
SMELLY
WATER
HIGH
TEMPERATURE
SHUT
OFF SYSTEM
In each glasslined water heater there is installed at least one
This water heater is equipped with an automatic gas shut off
anode rod (see parts section) for corrosion protection of the
system. The high temperature shut offis built into the gas
tank. Certain water conditions will cause a reaction between
control valve. This system shuts offthe gas supply to the
this rod and the water. The most common complaint associat-
water heater burners when high water temperatures are pre-
ed with the anode rod is one of a "rotten egg smell". This
sent. It is non-resetrable. If the high temperature shut off
odor is derived from hydrogen sulfide gas dissolved in the
activates, the gas control valve must be replaced. If this were
water. The smell is the result of four factors which must all be
to occur, turn "OFF" the entire gas supply to the water heater.
present for the odor to develop:
Call Maytag Customer Service at 1-800-788-8899
for an
authorized servicer.
a. a concentration of sulfate in the supply water.
b. little or no dissolved oxygen in the water.
'[
AWARNING
]
c. a sulfate reducing bacteria within the water heater.
I
Should overheating
occur or the gas supply fail to [
1
1
(This harmless bacteria is non-toxic to humans.)
Ishut
off, turn "OFF" the manual gas control valve
tol
d. an excess of active hydrogen in the tank. This is caused
[the appliance.
]
by the corrosion protective action of the anode.
NOT ENOUGH
OR NO HOT WATER
Smelly water may be efiminated or reduced in some water
heater models by replacing the anode(s) with one of less active
1. Check the manual gas shut offvalve to be sure it is open.
material, and then chlorinating the water heater tank and all
hot water lines. Call Maytag Customer Service at 1-800-788-
2. Check the pilot flame. It may have gone out. All models
8899 for an authorized servicer for further information con-
have an opening behind the outer door for viewing the pilot.
cerning an Anode Replacement Kit #66001068 and this
Chlorination
Treatment.
3. If the pilot is not lit, follow the "Lighting" instructions in this
manual or located above the gas control valve on the water
If the smelly water persists after the anode replacement and
heater to relight the pilot. If the water was extremely hot and
chlorination treatment, we can only suggest that continuous
is now cold, the high limit safety temperature shut offmay
chlorination and filtering conditioning equipment be consid-
have put out the burner and pilot. If the high temperature
ered to eliminate the water problem,
shut offacfivates, the gas control valve must be replaced. Call
Maytag Customer Service at 1-800-788-8899 for an autho-
Do not remove the anode leaving the tank unprotected. By
rized servicer.
doing so, all warranty on the water heater tank is voided.
4. The gas control knob must be turned to the "ON" position.
"AIR"
IN HOT WATER
FAUCETS
5. The temperature adjustment dial may be set too low. See the
"Temperature Regulation" section.
A WARNING
6. The gas company can check the gas input to see flit is correct.
HYDROGEN GAS: Hydrogen gas can be produced in
An underflred water heater will not heat water as quickly
a hot water
system that has not been used for a
long period of time (generally two weeks or more).
7. Look for leaking or open hot water faucets. Make sure all are
Hydrogen gas is extremely
flammable
and explo-
sive. TO prevent the possibility of injury under these
closed.
conditions, we recommend the hot water faucet be
opened
for several
minutes
at the kitchen
sink
8. The cold water inlet temperature may be cuider during the
before any electrical appliances which are connect-
winter months. It will take longer to heat the water and
ed to the hot water system are used (such as a dish-
seem like less hot water.
washer or washing machine). If hydrogen gas is pre-
sent, there will probably be an unusual sound simi-
lar to air escaping through
the pipe as the hot
9. If you cannot find what is wrong, call Maytag Customer
water faucet is opened.
There must be no smoking
Service (1-800-788-8899 for an authorized servicer.
or open flame near the faucet at the time it is open.
27
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