Service Information; Full Two-Year Home Use Warranty; Troubleshooting Section - Black & Decker NPS9010 Instruction Manual

90513658 NPS1018 1/15/07 2:02 PM

SERVICE INFORMATION

All Black & Decker Service Centers are staffed with trained
personnel to provide customers with efficient and reliable power tool
service. Whether you need technical advice, repair, or genuine
factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow
page directory under "Tools—Electric" or call: 1-800-544-6986 or
visit www.blackanddecker.com

FULL TWO-YEAR HOME USE WARRANTY

Black & Decker (U.S.) Inc. warrants this product for two years
against any defects in material or workmanship. The defective
product will be replaced or repaired at no charge in either of two
ways.
The first, which will result in exchanges only, is to return the product
to the retailer from whom it was purchased (provided that the store
is a participating retailer). Returns should be made within the time
period of the retailer's policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check
with the retailer for their specific return policy regarding returns that
are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a
Black & Decker owned or authorized Service Center for repair or
replacement at our option. Proof of purchase may be required.Black
& Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives
you specific legal rights and you may have other rights which vary
from state to state or province to province. Should you have any
questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels
become illegible or are missing, call 1-800-544-6986 for a free
replacement.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
Page 13
See 'Tools-Electric'
– Yellow Pages –
for Service & Sales
13

Troubleshooting Section

If your Power Scrubber does not operate correctly check the
following:
Problem Possible Cause
• Tool will not • Battery not
start. installed properly.
• Battery not
charged.
• Pole connections
not properly
tightened.
• Unit will not • Battery not inserted
charge. into charger.
• Pole • Incorrect pole
extension will extension (green
not fit into connectors
handle. NPS1018 only)
• Brushes • Brushes stored wet
deformed. in deformed shape.
• Brush keeps
• Release ring not
falling off. depressed.
• Brush not fully
seated.
Possible Solution
• Check battery installation.
• Check battery charging
requirements.
• Refer to instruction manual
for pole connections.
• Insert battery into charger
until red LED appears.
Charge up to 9 hours if
battery totally drained.
• Use pole extension 1
(orange connectors) into
handle then pole extension
2 (green connectors
NPS1018 only) into pole 1.
• Rinse brush thoroughly in
hot running water and
allow to hang and air dry.
• Remove and reinsert brush
ensuring the hex is fully
seated and the release ring
returns to it's original
position.