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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10338-01 v1.0 February 2008...
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Par la présente NETGEAR, Inc. déclare que l'appareil Radiolan est conforme aux [French] exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Íslenska Hér með lýsir NETGEAR, Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar [Icelandic] kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente NETGEAR, Inc.
NETGEAR, Inc. declara que este Radiolan está conforme com os requisitos essenciais e [Portuguese] outras disposições da Directiva 1999/5/CE. Slovensko NETGEAR, Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi [Slovenian] relevantnimi doloèili direktive 1999/5/ES. Slovensky NETGEAR, Inc.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Product and Publication Details Model Number: CBVG834G Publication Date: February 2008 Product Family: Gateway Product Name: Wireless Cable Voice Gateway Home or Business Product: Home Language: English Publication Part Number: 202-10338-01...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual v1.0, February 2008...
Contents About This Manual Conventions, Formats, and Scope ................... xi How to Use This Manual ....................xii How to Print this Manual ....................xii Chapter 1 Installing the Gateway The Gateway Front Panel ....................1-1 The Gateway Rear Panel ....................1-3 Installing the Voice Gateway ..................1-4 Installation Requirements ....................1-4 Connect to Your Cable Service ..................1-4 Connect to a Computer or Router ..................1-5...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Wi-Fi Multimedia (WMM) ....................2-14 Chapter 3 Protecting Your Network Changing Passwords ......................3-1 Logs ..........................3-2 Blocking Keywords, Sites and Services .................3-3 Blocking Keywords and Domains ................3-3 Blocking Access by Time of Day ................3-5 Enabling or Disabling Content Filtering Services ............3-6...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Appendix A Default Settings and Technical Specifications Factory Default Settings ....................A-1 Technical Specifications ....................A-3 Appendix B Related Documents Index v1.0, February 2008...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual v1.0, February 2008...
About This Manual The NETGEAR ® Wireless Cable Voice Gateway Model CVG834G Administrators User Manual describes how to install, configure and troubleshoot the Wireless Cable Voice Gateway . The information in this manual is intended for readers with intermediate computer and Internet skills.
• button to access the full NETGEAR, Inc. online knowledge base for the product model. • Links to PDF versions of the full manual and individual chapters.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Use the Complete PDF Manual link at the top left of any page. – Click the Complete PDF Manual link at the top left of any page in the manual. The PDF version of the complete manual opens in a browser window.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual v1.0, February 2008...
Chapter 1 Installing the Gateway This chapter describes how to set up the wireless voice gateway on your local area network (LAN), connect to the Internet, and perform basic configuration. The Gateway Front Panel The front panel of the Voice Gateway contains status LEDs. Figure 1-1 You can use the LEDs to verify connections.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Table 1-1. LED Descriptions (continued) Description Wireless • Green solid: The wireless connection is operating normally. • Green blink: Data is being transmitted or received on the wireless interface. • Off: No wireless link is detected.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual The Gateway Rear Panel The label on the bottom of the gateway identifies the connections on the rear panel. Wireless antenna Coaxial cable to the cable service provider Voice/phone ports to...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Installing the Voice Gateway If your computer has a LAN card with an Ethernet connection, you may have to configure your TCP/IP settings to work with the Wireless Cable Voice Gateway . If you have questions about configuring your Ethernet connection, consult your broadband service provider.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 2. Use the coaxial cable provided by your cable company to connect the CBVG834G cable port to your cable splitter or directly to the cable connector in your wall. Figure 1-3 3.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Check the LEDs Check the LEDs on the front of the Voice Gateway. After the modem registers with your Cable Internet Service Provider the following LEDs should be lit: • Power: solid green.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Logging In to the Wireless Voice Gateway You can log into the gateway to view or change its configuration settings. Note: To connect to the gateway, your computer must be configured to use DHCP. For instructions on how to do this, see the link to “Preparing a Computer for Network...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Table 1-1. Access to Menu Selections Based on User Name (continued) Admin Menu Heading Selection Access Access Advanced MAC Filtering Port Blocking Port Forwarding Port Triggering DMZ Host LAN IP UPnP To log in to the gateway: 1.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Connecting to the Internet and VoIP To configure the gateway to connect to the Internet you must log in as the user name MSO with the default password of changeme, or whatever password you have set for MSO.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual The following table explains the settings in the Basic Settings screen. Table 1-2. Basic Settings Settings Description Network WAN IP Address This is the current configuration for the WAN side of your Configuration gateway.
Chapter 2 Wireless Configuration This chapter describes how to set up the wireless features of your wireless voice gateway. In planning your wireless network, consider the level of security required. Select the location of your wireless equipment in order to maximize the network speed. Set up wireless features for the wireless voice gateway in this order: 1.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Wireless Placement and Range Guidelines The range of your wireless connection can vary significantly based on the physical placement of the wireless voice gateway. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices.
Regulatory Domain correctly as the first step. • SSID. The Service Set Identification (SSID) identifies the wireless local area network. NETGEAR is the default SSID. However, you may customize it by using up to 32 alphanumeric characters. Write your customized SSID on the line below. ____________________________________________________ The SSID in the wireless voice gateway is the SSID you configure in the wireless adapter card.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Viewing or Changing Wireless Settings Note: If you use a wireless computer to change wireless settings such as the SSID, you will be disconnected when you click Apply. Reconfigure your wireless computer to match the new settings, or access the wireless voice gateway from a wired computer to make further changes.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 4. For initial configuration and test, leave the settings unchanged. 5. If you make changes, you must click Apply to save the changes. 6. Configure and test your computers for wireless connectivity.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Table 2-1. Wireless Settings (continued) Settings Description Wireless Station Turn Access Control On Access control is disabled by default so that any computer Access List configured with the correct SSID can connect. See “Configuring Your Wireless Card Access...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual WEP (Wired Equivalent Privacy) To configure WEP data encryption: 1. From the Wireless Settings screen, select WEP (Wired Equivalent Privacy) 64-bit encryption or use the default setting WEP (Wired Equivalent Privacy) 128-bit encryption.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual WPA-PSK (WiFi Protected Access Pre-Shared Key) Not all wireless adapters support WPA-PSK. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 or above do include the client software that supports WPA.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual WPA (WiFi Protected Access) Not all wireless adapters support WPA. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 or above do include the client software that supports WPA.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual WPA2-PSK (WiFi Protected Access 2 Pre-Shared Keys) Not all wireless adapters support WPA2-PSK. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 or above do include the client software that supports WPA2.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual WPA2 (WiFi Protected Access 2) To configure WPA2: 1. On the Wireless Settings page, select the Security Option WPA2. Figure 2-6 2. Enter the Security Encryption (WPA2) settings. These settings are required for communication and authentication from a Radius server. A secondary Radius server can be configured, which is used if the primary Radius server fails.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Configuring Your Wireless Card Access List By default, any wireless PC that is configured with the SSID and WEP/WPA settings has access to your wireless network. For increased security, you can restrict access to the wireless network to only allow specific PCs based on their MAC addresses.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Adding or Deleting a Wireless Card from the Access List To add or delete a wireless card from the Setup Access List: 1. Click Setup Access List. The Wireless Card Access List screen displays.
Setup heading, select Guest Network. The Wireless Guest Network Setting screen displays: Figure 2-9 See the NETGEAR online help for assistance with setting up a wireless guest network. Wi-Fi Multimedia (WMM) The Voice Gateway includes Wi-Fi Multimedia (WMM), which is a Quality of Service (QoS) feature.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual From the main menu, under the Setup heading, select Wi-Fi Multimedia. The Wi-Fi Multimedia screen displays: Figure 2-10 The default setting is Auto. You can change the setting to On or Off. If you make a change, click Apply to change the settings.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 2-16 Wireless Configuration v1.0, February 2008...
Note: The user names and passwords are not the same as any user name or password your may use to log in to your Internet connection. NETGEAR recommends that you change these passwords to more secure passwords. The ideal passwords should contain no dictionary words from any language, and should be a mixture of both upper and lower case letters, numbers, and symbols.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 3. To change the password, first enter the old password, and then enter the new password twice. 4. Click Apply to save your changes. Note: After changing the password, you will be required to log in again to continue the configuration.
Blocking Keywords and Domains You can restrict access to Internet content based on Web address keywords and domain names. A domain name is the name of a particular website. For example, for the address www.netgear.com, the domain name is NETGEAR.com.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 2. Click Block Sites under the Content Filtering heading on the main menu. Figure 3-3 Keywords To enable keyword blocking: 1. On the Block Sites screen, select the Enable check box in the Keyword section.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Domain Blocking To enable domain blocking: 1. Select the Enable radio box adjacent to Domain Blocking. 2. Enter the Domain Name of the site name you want to block in the Domain List field.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Enabling or Disabling Content Filtering Services Note: To go to the Services screen, you must be logged in as MSO. You can use the Services screen to disable or enable certain gateway features. From the main menu, select Services.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Using MAC Filtering to Block Access By default, any computer has access to the Internet through your gateway. MAC Filtering allows you to block access to the Internet to any computer on your LAN based on the hardware MAC address of its Ethernet or wireless adapter.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual To add a device to the Trusted Devices table: 1. Select a device using one of the following methods: • If the device is in the Trusted Devices table, click the radio button of that PC to capture is MAC address.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Port Blocking You can use Port Blocking to block outbound traffic on specific ports. To configure port blocking: 1. Under the Advanced heading on the main menu, select Port Blocking. The Port Blocking screen displays.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 3. For the time of day, either select the All Day check box or specify a Start Time and End Time from the pull-down menus. 4. Click Add. The new Port Blocking rule is in the Outbound Rules table.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Forwarding Inbound Traffic To forward inbound traffic: 1. Select the service that you want to forward from the Predefined Services drop-down list. If the service that you want to forward is not in the predefined list, you can add a custom service.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Port Triggering Port Triggering is an advanced feature that allows you to dynamically open inbound ports based on outbound traffic on different ports. This feature can be used for gaming and other Internet applications.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual To configure Port Triggering: 1. On the main menu, select Port Triggering. The Port Triggering screen displays: Figure 3-8 2. In the Trigger Range field, enter the outbound ports that will be monitored for activity. This will be the “trigger.”...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Setting Up a DMZ Host The Default DMZ Server feature is helpful when using some online games and video conferencing applications that are incompatible with NAT. The gateway is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well.
Chapter 4 Managing Your Network This chapter describes how to perform network management tasks such as viewing the gateway status, running diagnostics, restoring factory default settings, and backing up your configuration files. For information about the Guest Network and WMM features, see “Guest Network”...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Table 4-1. Gateway Status Screen Settings (continued) Setting Description Software Version The software version of the gateway. Cable MAC Address The MAC address used by the cable modem port of the gateway. This MAC address may need to be registered with your cable service provider.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual On the main menu, select Connection. The Connection screen displays: Figure 4-2 This screen shows detailed information about the status of your cable service provider connection that can be used for troubleshooting. The gateway goes through these steps to be provisioned: 1.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Viewing and Emailing Event Logs The gateway logs security-related events such as denied incoming service requests and hacker probes. You can enable e-mail notification to receive these logs in an e-mail message. Log entries are described in the following table.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 2. In the SMTP Server Name field, type the outgoing SMTP mail server of your ISP (for example, mail.myISP.com). You may be able to find this information in the configuration menu of your e-mail program. If you leave this field blank, no alerts or logs will be sent.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Running Diagnostic Utilities Note: To run diagnostic utilities you must log in as MSO. You can use diagnostics to test connectivity to a PC with the ping command. From the main menu, below the Maintenance heading, select Diagnostics.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual LAN IP Settings The gateway is preconfigured to use private IP addresses on the LAN side, and to act as a DHCP server. You can use the LAN IP Setup screen to configure LAN IP services such as the IP address of the gateway and DHCP.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual These addresses are part of the IETF-designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in the LAN IP page.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual The gateway delivers the following parameters to any LAN device that requests DHCP: • An IP Address from the range you have defined. • Subnet Mask. • Gateway IP Address is the gateway’s LAN IP address.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual To configure remote management: 1. Under the Advanced heading on the main menu, select Remote Management. The Remote Management screen displays: Figure 4-7 2. Select the Allow Remote Management check box.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Universal Plug and Play (UPnP) Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual To activate UPnP: 1. From the main menu, select UPnP. The UPnP screen displays: Figure 4-8 2. Select the Turn UPnP On check box, and then click Apply. To save, cancel or refresh the table: •...
Chapter 5 Troubleshooting This chapter gives information about troubleshooting your gateway. For the common problems listed, go to the section indicated. • Is the gateway on? • Have I connected the gateway correctly? Go to “Basic Functions” on page 5-1. •...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual If any of these conditions does not occur, see the following table. Table 5-1. Basic Troubleshooting with LEDs Problem Action Power LED is off. If the Power and other LEDs are off when your gateway is turned on: •...
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual • If your gateway’s IP address has been changed and you don’t know the current IP address, clear the gateway’s configuration to factory defaults. This will set the gateway’s IP address to 192.168.0.1.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Testing the LAN Path to Your Gateway You can ping the gateway from your PC to verify that the LAN path to your gateway is set up correctly. To ping the gateway from a PC running Windows 95 or later: 1.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual where <IP address> is the IP address of a remote device such as your ISP’s DNS server. If the path is working correctly, replies as in the previous section are displayed. If you do not receive replies: •...
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Appendix A Default Settings and Technical Specifications Factory Default Settings You can use the reset button located on the front of your device to reset all settings to their factory defaults. This is called a hard reset. • To perform a hard reset, push and hold the reset button for approximately 5 seconds (until the Test LED blinks rapidly).
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Feature Description LAN IP ending IP address 192.168.0.19 Static IP address pool 192.168.0.2 to 192.168.0.9 inclusive Wireless Wireless communication Enabled Unique for each wireless voice gateway. Wireless network name (SSID) It is printed on the product label.
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Technical Specifications The table below describes the technical specifications for the Wireless Cable Voice Gateway . Feature Description Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP DHCP server and client...
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Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP http://documentation.netgear.com/reference/enu/tcpip/index.htm Addressing: Wireless Communications: http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
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Index Numerics DNS server 1-9, 1-10 192.168.0.1, default login 1-8, 2-4, 3-1, 3-3, 3-7 Ethernet Network Interface Card 1-4 Basic Settings 1-9 blocking outbound traffic 3-9 factory default settings Web sites 3-3 list of A-1 reset button, using 4-5 restoring 4-5 Firewall Features 3-6 Coaxial cable firewall rules...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual open ports 3-12 Internet Relay Chat parental controls 3-3 port triggering, used with 3-12 blocking key words 3-3 IP addresses blocking Web sites 3-3 auto-generated 5-2 content filtering services 3-6 MAC filtering 3-7...
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Static IP address pool 4-8 interference 2-2 range 2-2 superuser, default parent login 3-7 settings form 2-3 wireless adapter 802.11b 1-4 80211g 1-4 TCP/IP connections, troubleshooting 5-3 wireless communications, about B-1...
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