Troubleshoot A Tcp/Ip Network Using The Ping Utility; Test The Lan Path To Your Wireless Controller - NETGEAR ProSafe WC7520 Reference Manual

Troubleshoot a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshooting a TCP/IP network by using the ping utility in your computer.

Test the LAN Path to Your Wireless Controller

You can ping the wireless controller from your PC to verify that the LAN path to your wireless
controller is set up correctly.

To ping the wireless controller from a PC running Windows 95 or later:
1. From the Windows toolbar, click the Start button, and select Run.
2. In the field provided, type ping followed by the IP address of the wireless controller, as in
this example:
ping 192.168.0.250
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
- Make sure that the LAN LED is on. If the LED is off, follow the instructions in
LEDs Not On
- Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your computer and wireless controller.
• Wrong network configuration
- Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
- Verify that the IP address for your wireless controller and your computer are correct
and that the addresses are on the same subnet.
ProSafe 20-AP Wireless Controller WC7520
on page 179.
Troubleshooting
181
LAN Port