Troubleshooting A Tcp/Ip Network Using The Ping Utility; Testing The Lan Path To Your Router - NETGEAR RangeMax WPN824v3 User Manual

RangeMax Wireless Router WPN824v3 User Manual
• Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for
your computer's MAC address. In this case, do one of the following:
– Inform your ISP that you have bought a new network device, and ask them to use the
router's MAC address.
– Configure your router to use your computer's MAC address. This can be done in the Basic
Settings screen. See
If your router can obtain an IP address, but your computer is unable to load any Web pages from
the Internet:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address during the router's configuration, reboot your
computer and verify the DNS address. For more information, click the link to the online
document "Preparing Your Network" in Appendix
computer manually with DNS addresses, as explained in your operating system
documentation.
• Your computer might not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer and
verify the gateway address as described in the online document you can access from
"Preparing Your Network" in Appendix

Troubleshooting a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. You can easily troubleshoot
a TCP/IP network by using the ping utility in your computer or workstation.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows 95 or later:
1. From the Windows toolbar, click the Start button, and select Run.
6-6
"Basic Settings for Your Internet Connection" on page
B.
v1.0, January 2008
B. Alternatively, you can configure your
1-6.
Troubleshooting