Page 1 POS TERMINAL MODEL ER-A770 INSTRUCTION MANUAL...
Page 2: Introduction
• The POS terminal plugs into any standard wall outlet (official (nominal) voltage). Other electrical devices on the same electrical circuit could cause the POS terminal to malfunction. • If the POS terminal malfunctions, call your authorized SHARP dealer for service - do not try to repair the POS terminal yourself.
Page 3: Table Of Contents
CONTENTS INTRODUCTION ············································································································································1 IMPORTANT ··················································································································································1 PRECAUTION················································································································································1 1. Part Names and Functions ····················································································································7 External View···········································································································································7 Front view ·······································································································································7 Rear view········································································································································7 Tilt control screws ···························································································································8 Keyboard ·················································································································································8 Inserting the keyboard sheet ··········································································································8 Standard keyboard layout···············································································································9 Optional keys ································································································································10 Clerk Keys ·············································································································································12 Display ···················································································································································13 Operator display ···························································································································13 Screen save mode························································································································14 2.
Page 4 With/without entries ······················································································································41 PLU level shift (for direct PLUs) ···································································································42 PLU price level shift ······················································································································44 Condiment entries ························································································································45 Happy hour ···································································································································47 Department shift ···························································································································48 Pint entries····································································································································49 Display of Subtotals ·······························································································································50 Subtotal ········································································································································50 Difference subtotal (Differ ST) ······································································································50 Finalization of Transaction·····················································································································51 Cash or check tendering···············································································································51 Mixed tendering (check + cash)····································································································52 Cash or check sale that does not need any tender entry ·····························································52...
Page 5 8. Special Printing Function ····················································································································92 Copy Receipt Printing ····························································································································92 Guest Check Copy·································································································································93 Validation Printing Function ···················································································································93 9. Manager Mode ······································································································································94 Entering the Manager Mode ··················································································································94 Override Entries·····································································································································94 Tip Paid Entries ·····································································································································95 Bill recording/Bill void·····························································································································95 10. Correction after Finalizing a Transaction···························································································96 11.
Page 6 12. How to Use the Programming Keyboard Sheet···············································································126 Programming Keyboard Layout ···········································································································126 How to Program Alphanumeric Characters ·························································································127 Using character keys on the keyboard ·······················································································127 Entering character codes············································································································128 13. Programming ······································································································································129 Basic Instructions·································································································································129 Programming example ···············································································································129 Article Programming ····························································································································131 Department ·································································································································132 PLU·············································································································································134 PLU range ··································································································································137 PLU stock ···································································································································138...
Page 7 Function selection·······················································································································182 Printing selection ························································································································184 Report Programming ···························································································································187 Zero skip ·····································································································································188 General report format ·················································································································189 Hourly report ·······························································································································189 Stacked report ····························································································································190 Message Programming························································································································193 Receipt logo································································································································194 Free text ·····································································································································194 Validation printing text ················································································································195 Slip text ·······································································································································195 Slip footer ···································································································································195 Entertainment bill message ········································································································196 Payee name ·······························································································································196 Device Configuration Programming·····································································································197 Journal printer·····························································································································198...
Page 8: Part Names And Functions
Part Names and Functions This chapter describes the part names and functions of this POS terminal. External View Front view Operator display Keyboard Power switch Insure that the power switch is placed in the OFF position prior to connecting AC power. Left side of Clerk switch the machine...
Page 9: Tilt Control Screws
• If you require a new keyboard sheet, please contact your dealer. • The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the cover with a new one. For details, contact your authorized SHARP dealer.
Page 10: Standard Keyboard Layout
SHIFT2 PRICE OPENED • SHIFT1 PLU/ NBAL FINAL 00 000 NOTE If you want to change the layout, contact your authorized SHARP dealer. PLU/ Price lookup/subdepartment key Numeric keys With key WITH WITH • Without key Decimal point key Clear key...
Page 11: Optional Keys
Direct price lookup keys Check menu key TRANS Transfer out key PLU level shift 1 through 3 keys GUEST TRANS Transfer in key Guest number entry key OPENED Slip print key Opened GLU list key SLIP Bill separation key Guest lookup key New balance key Bill totalize/bill transfer key NBAL...
Page 12 DIFFER Manager code entry key Difference subtotal key CLERK Clerk code entry key Cumulated bill key C.BILL Scale entry key Guest check copy key SCALE COPY OPEN Tare entry key Repeat key REPEAT TARE Foreign currency exchange PERSON Person number entry key menu key IND.
Page 13: Clerk Keys
• WMF clerk keys (max. 127 clerks) The standard POS terminal has been shipped with the real clerk key system being programmed. If you want to change the clerk identification system, contact your authorized SHARP dealer. Real clerk keys (1, 2, 3, 4, 5, and 6) These keys serve to identify clerks.
Page 14: Display
Display This POS terminal is provided with an LCD operator display. Operator display The display can be tilted to the best viewing angle. NOTE Do not try to force the display beyond its full opened position. • Screen example 1 (REG mode) Time Clerk code Sales amount including taxes...
Page 15: Screen Save Mode
VAT shift status indicator (V) : Appears when the VAT status is shifted. Electronic mail indicator (M) : Appears when an electronic mail is received. Electronic journal near full indicator ( ) : Appears ( ) when the used memory is 80%. : Appears ( ) when the used memory is 90%.
Page 16: Before Operating The Pos Terminal
The backlight in the display is a consumable part. When the LCD display may no longer be adjusted and becomes darker, you should change the backlight. Consult your authorized SHARP dealer for further details. Connecting the Printer and Installing the Paper Rolls Before using the POS terminal, connect a printer and install paper rolls.
Page 17: Selecting An Operating Mode
Selecting an Operating Mode When you turn the POS terminal on and press the key, the mode selection window will appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following eight operating modes: This mode allows you to enter various sales information.
Page 18: Mode Selection
Mode Selection Selecting a mode Procedure Use one of the following two ways: · ° • Move the cursor to a desired option by using the key. • Enter the desired option number by using a numeric key. Press the key.
Page 19: Receipts
Receipts (for remote printers (KP#1–KP#9)) Type of Receipts You can select one of the following 5 types of receipts for each remote printer. These types of receipts are available in the REG, MGR or VOID mode. By default, the addition receipt type is selected. •...
Page 20: Single/Double Receipt Type
Single/double receipt type When you select this type: • One receipt is issued and the transaction is finalized each time you enter an item. • A single receipt or a double receipt is issued depending on the PGM2 programming for the department. •...
Page 21: Addition + Single Receipt Type
Addition + single receipt type When you select this type: • An addition receipt and each single receipt are issued in series after you finalize the transaction. • Footer logo message is printed at the end of the addition receipt part. •...
Page 22: Sorted Receipt Function
Sorted Receipt Function When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by PLU group regardless of the order that you entered items. NOTE The sort group number is temporarily changed by key (sort shift key).
Page 23 • Addition + single receipt type Double receipt LOGO This is printed immediately Header after entering GROUP0 TEXT the PLU of PL000001 group 00 or department. LOGO LOGO Header Header GROUP1 TEXT GROUP0 TEXT PL000002 PL000001 This is printed PL000004 GROUP1 TEXT when you press PL000002...
Page 24: Prior To Entries
Prior to Entries MODE OPXZ MODE Preparations for Entries Select the REG mode from the mode selection menu by pressing the key. Insure that all printers in your system have adequate paper rolls prior to beginning entries. For more information, please refer to the applicable printer’s manual. Error Warning In the following examples, your POS terminal will go into an error state accompanied by a warning beep and the error message on the display.
Page 25: Clerk Assignment
Clerk Assignment Clerks can be assigned on four systems: real clerk key, clerk code entry, clerk entry key and WMF clerk key systems. Contact your authorized SHARP dealer for their selection. Real clerk key system (factory-set) If you select this system, clerks can be assigned by inserting corresponding real clerk keys. Any registration cannot be performed unless a real clerk key is inserted.
Page 26: Item Selection From The Menu Window
Item Selection from the Menu Window Your POS terminal allows you to select functions from a menu window. For example, if you want to enter an item for check 1 sale, select the option “CHECK1” from the “CHECK” menu instead of pressing the key.
Page 27 Selling a PLU code 1 item and finalize through check 1 Example Press the key. MENU01 • The PLU menu window will appear. Select “PL000001.” Ç Press the key. • The CHECK menu window will appear. Select “CHECK.” Enter the amount.
Page 28: Starting Cash Memory Entry
Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, contact your authorized SHARP dealer. Procedure Select the OP X/Z mode and perform the following operation: XXXXXXXX Select SCM(+) or SCM(–)
Page 29: Entries
Entries REG MODE Item Entries Single item entries Department entries Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. Procedure When using a programmed unit price *Open price DEPT (max.
Page 30 Direct PLU entries (PLU entries and subdepartment entries) Follow this procedure: Procedure When using a programmed unit price Direct PLU *Open price (for subdept. entries) *Less than the programmed upper limit amount Example Key operation Display PLU menu-based entries (PLU entries and subdepartment entries) Follow this procedure: Procedure When using a programmed unit price...
Page 31 PLU code entries (PLU entries and subdepartment entries) Follow this procedure: Procedure When using a programmed unit price PLU code *Open price (for subdept. entries) * Less than a programmed upper limit amount Example Key operation Display NOTE When those PLUs for which the unit price has been programmed as zero (0) are entered, only the sales quantity is added.
Page 32: Repeat Entries
Repeat entries You can use this function for entering a sale of two or more the same items. Example Key operation Display Repeated department entry Repeated PLU entry (indirect) Repeated PLU entry (direct) Repeated subdepartment entry NOTE You can use the key for repeat entries instead of the department key, key, or direct PLU key.
Page 33: Multiplication Entries
Multiplication entries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure FF method (for speedy entries in the fast food restaurants) Q’t y Direct PLU PLU entry (direct)
Page 34: Split-Pricing Entries
Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item. Procedure FF method When you use a base q’ty programmed for PLU code Selling q’ty Base q’ty Direct PLU Normal method When you use a base...
Page 35: Single Item Cash Sale (Sics)/Single Item Finalize (Sif) Entries
Single item cash sale (SICS)/single item finalize (SIF) entries The operation is the same as that for normal department/PLU entries. The SICS and SIF functions can be available only when the receipt type is “addition receipt type.” SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments.
Page 36: Scale Entries
If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second one is chosen, the weight is automatically read from the connected scale (option) and appears in the POS terminal display. If you need auto scale entries, contact your authorized SHARP dealer. Manual scale entries...
Page 37 Auto scale entries Procedure FF method Tare weight When you use a When you use a programmed scale base wt. programmed table number. for PLU code Direct PLU Scale table number Base wt. Normal method When you use a programmed unit price When base wt.
Page 38: Non-Turnover Sales
In this case, a clerk once pays the bill and demands together with other payment. It is performed by entering a department belonging to the non-turnover group or PLU belonging to the department. If you need this function, contact your authorized SHARP dealer. Example Display...
Page 39: Special Entries For Plus
Special Entries for PLUs Promotion (normal selling) function This function is convenient for matching several PLU items and selling them in a lump (e.g. value meal, etc.). Operation is the same as for normal PLUs. The promotion table consists of the discount amount, the trip level for discount (satisfying count of entered item), and the text for a table.
Page 40: Promotion (Set Selling) Function
Promotion (set selling) function This function is convenient for matching several PLU items and selling them in a lump (e.g. value meal etc.). Operation is the same as for normal PLUs. The promotion table consists of the text for a table, the discount amount, and the trip level for discount (satisfying count of entered item) for each PLU.
Page 41: Link Plu Entries
Link PLU entries Operation is the same as that for normal PLU entries. When a link PLU is entered, the linked PLU’s amount is included and the linked PLU’s label is printed automatically. Only the 1st-ranking PLU is affected by the VAT shift key.
Page 42: With/Without Entries
With/without entries A maximum of 20 linked PLUs of the set PLU can be modified (added or deleted) temporarily by using keys. With: To add a PLU to the set PLU. Without: To delete a linked PLU from the set PLU. Procedure To enter the next PLU code to be added PLU code...
Page 43: Plu Level Shift (For Direct Plus)
PLU level shift (for direct PLUs) This shift can double or triple the number of direct PLUs on your POS terminal without adding additional ⁄ direct PLU keys. You can use direct PLUs in ten levels by utilizing the PLU level shift keys thru Level key shifts the PLU level from the other nine to the required level.
Page 44 Example Level 1 : PLU code 1, PLU code 2 Level 2 : PLU code 81, PLU code 87 • When your POS terminal has been programmed for the automatic return mode (by one item): Key operation Display ¤ 1 •...
Page 45: Plu Price Level Shift
PLU price level shift Seven different price levels can be programmed for each PLU. The price levels can be changed for PLU registrations. PRICE PRICE You can shift the PLU price level (level 1 thru 7) by utilizing the PLU price shift keys thru SHIFT1 SHIFT7...
Page 46: Condiment Entries
Example PLU price level 1: PLU code 1 (@1.15), PLU code 2 (@2.50) PLU price level 2: PLU code 1 (@5.00), PLU code 2 (@7.50) • When your POS terminal has been programmed for the automatic return mode (by one item): Display Key operation ≥...
Page 47 Example Key operation Display Select “RARE” from the list. Select “MASHED.P” from the list. NOTE • Your POS terminal will continue to operate for the condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in the condiment table, an error message will appear.
Page 48: Happy Hour
Happy hour If the date/time range is programmed for each happy hour, the price corresponding to the price level is automatically registered within the time range. When the entry time becomes to be out of the time range, the price level returns to the level before the time range: You can program “Happy hour price shift: Yes/No”...
Page 49: Department Shift
Department shift ¿ This shift can change the preset department to which a PLU belongs temporarily. When the through key is entered at the start of a transaction, the department codes to which all PLUs used in the transaction ¿ belong are changed to those which have been assigned to the through key used.
Page 50: Pint Entries
PLU code for which you have programmed a pint price and a pint quantity. The price for the pint quantity will appear on the receipt. For details, contact your authorized SHARP dealer. Procedure...
Page 51: Display Of Subtotals
Display of Subtotals Your POS terminal provides the following types of subtotals: Subtotal Press the key at any point during a transaction. The sales subtotal including tax will appear in the display. Difference subtotal (Differ ST) ∂ Press the key at any point during a transaction. When you press it first, the subtotal of all entries which have been made is displayed and printed.
Page 52: Finalization Of Transaction
Finalization of Transaction Cash or check tendering Press the key to get an including-tax subtotal, enter the amount tendered by your customer, then press Å Ò key if it is a cash tender or press the through key if it is a check tender. When the amount tendered is greater than the amount of the sale, your POS terminal will show the change due amount and the symbol “CHANGE.”...
Page 53: Mixed Tendering (Check + Cash)
Mixed tendering (check + cash) Example Display Key operation 1000 Cash or check sale that does not need any tender entry Å Ò Enter items and press the key if it is a cash sale or press the through key if it is a check sale.
Page 54: Credit Sale
Credit sale Ó Œ Enter items and press the corresponding credit keys ( through Example Key operation Display Ó NOTE Ó Œ • Amount tendering operations (i.e. change calculations) can be achieved by the through key when a PGM2-mode programming allows them. ç...
Page 55: Computation Of Vat (Value Added Tax)/Tax
Computation of VAT (Value Added Tax)/Tax VAT/tax system The POS terminal may be programmed for the following six tax systems by your authorized SHARP dealer. Automatic VAT 1 through 6 system (Automatic operation method using programmed percentages) This system, at settlement, calculates VAT for taxable 1, taxable 2, taxable 3, taxable 4, taxable 5, and taxable 6 subtotals by using the corresponding programmed percentages.
Page 56: Vat Shift Entries
“taxable 1” remains unchanged, but the other, “taxable 3” is ignored. Procedure Press the key to activate the VAT shift prior to entering department(s) or PLU(s) concerned. If you want to activate the VAT shift at the end of an entry, contact your authorized SHARP dealer. Example Key operation Display...
Page 57: Guest Check (Glu/Pblu)
The guest check, however, is still “open.” This means you can still make additional orders to it. The tax is calculated but is not added to the tax totalizer. You can select “TOTAL STATUS” type. If you need this type, contact your authorized SHARP dealer. When the key is pressed, the guest check is still “temporary close (TOTAL STATUS)”.
Page 58 Example Key operation Display 1001 OPENED No. of guests Additional ordering For making additional guest check entries, enter the GLU/PBLU code first for automatic guest lookup. Procedure [Select the GLU/PBLU code] OPENED GLU/PBLU code RC-GLU GLU/PBLU code Person no. [Item entries] (1 to 99999999) (max.
Page 59 Settlement Use the following procedure: Procedure [Select the GLU/PBLU code] OPENED GLU/PBLU code RC-GLU GLU/PBLU code [Item entries] (1 to 99999999) Person no. [Payment operation] (Cash, Check, Credit, Exchange) (same as cash sale: temporary close) Example Display Key operation 1001 2000...
Page 60: Drive-Through Function
Drive-through function A second GLU/PBLU function can be used as the drive-through function. This system looks up drive- through codes automatically (First In/First Out). This drive-through system provides three types of POS terminal functions (Order taker, cashier station and counter). Drive-through screen The drive-through screen can be displayed by pressing the key or by finalizing the drive-through...
Page 61 The order entry and settlement operation can be performed only for the current code. The window of desired drive-through code is saved to the wait state by using the key. WAIT Select the drive- through code. (Press the key.) WAIT The window of desired drive-through code is released from the wait state by using the key.
Page 62 The guest check, however, is still “open.” This means you can still make additional orders to it. The tax is calculated but is not added to the tax totalizer. You can select “TOTAL STATUS” type. If you need this type, contact your authorized SHARP dealer. When the key is pressed, the guest check is still “temporary close (TOTAL STATUS)”.
Page 63 Additional ordering For making additional drive-through entries, use the following procedure: Procedure [Item entries] Example Key operation Display Settlement Use the following procedure: Procedure [Item entries] Example Display Key operation 7000...
Page 64: Deposit Entries
Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by check or credit. You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount.
Page 65: Transferring Guest Checks Out Or In (Transfer-In/Out)
Transferring guest checks out or in (Transfer-in/out) Transferring guest checks out At the end of a clerk shift or whenever a clerk is relieved, one or more open guest checks can be transferred from the clerk to the open check file until the responsibility for the check(s) is assigned to another clerk. Also, all open guest checks of this clerk can be transferred at one time.
Page 66: Bill Printing
• If the copy function is allowed, you can print the bill copy on slip and receipt only once. If you need the bill copy, contact your authorized SHARP dealer. Example • When you select normal bill printing:...
Page 67: Intermediate Glu Reading (Only For Glu System)
Intermediate GLU reading (only for GLU system) This function is used for temporary inspection of the guest check. The details of the guest check can be printed on the receipt or the slip. For selecting these printers, contact your authorized SHARP dealer. Procedure...
Page 68 Example Key operation Display 1002 1003 1001 Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure GLU/PBLU code GLU/PBLU code (without receipt printing) (1 to 99999999) (1 to 99999999) NOTE • This function requires that the current GLU/PBLU code be entered for #1 and a new GLU/PBLU code be entered for #2.
Page 69: Bill Separating
Bill separating This function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the items you have selected to other guest checks.
Page 70 Example In this example, it is assumed that you transferred three “MEAT”s and five “EGG”s stored in a guest check (GLU code 2001) to a new guest check (GLU code 2010). Key operation Display 2001 2010 Select “3 MEAT” from the original window.
Page 71: Transaction Migration
Transaction migration This POS terminal allows you to migrate the transaction of non-GLU type to the GLU file. Procedure For automatic GLU/PBLU code generation GLU/PBLU code No. of guest [Item entries] [Item entries] (1 to 99999999) (max. 2 digits) XXXXXX [Payment operation] When paid in full.
Page 72: Auxiliary Entries
Auxiliary Entries Percent calculations (premium or discount) • Your POS terminal provides percent calculations for a subtotal or each item entry. You need to specify in advance for which of a subtotal and each item entry your POS terminal should perform a percent calculation.
Page 73: Discount Entries
Discount entries Your POS terminal allows you to deduct a certain amount less than a programmed upper limit after the entry of an item or the computation of a subtotal. Discount for a subtotal Example Key operation Display Discount for item entries Example Key operation Display...
Page 74: Refund Entries
Refund entries If a refunded item is to be entered into a department, enter the amount of the refund, then press the and a corresponding department key in this order; and if an item entered into a PLU is returned, enter a corresponding PLU code, then press the keys, or press the and direct PLU keys in this...
Page 75: Printing Of Non-Add Code Numbers
Printing of non-add code numbers Enter a non-add code number such as a guest code number and credit card number within a maximum of 16 digits and press the key at any point during the entry of a sale. Example Key operation Display 1230...
Page 76: Entertainment Bill
Entertainment bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer. Procedure E.BILL Print sample...
Page 77: Payment Treatment
Payment Treatment Tip-in entries Your POS terminal allows the entry of tips that your guests give to clerks in cash or other media (check or credit). The tip in entry assumes that it is carried out in the following system: •...
Page 78: Currency Exchange
Currency exchange Your POS terminal allows payment entries in foreign currency. Pressing the through key creates a subtotal in foreign currency. Cash alone can be handled after currency exchange. Procedure For additional payment in foreign currency For exact amount payment After an entry Preset rate is completed...
Page 79: Received-On-Account Entries
Example Key operation Display 12345 4800 4000 NOTE You may also choose the RA procedure instead of the above procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure.
Page 80: Paid-Out Entries
Example Key operation Display 6789 3000 NOTE You may also choose the PO procedure instead of the above procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure.
Page 81: No-Sale (Exchange)
Procedure Direct key entries Amount (max. 8 digits) Menu-based entries Item selection Amount (max. 8 digits) from the window No-sale (exchange) Simply press the key without any entry. The drawer will open and the printer will print the caption “NO SALE.”...
Page 82: Cashing A Check
Enter the check amount, then press the through keys. You cannot use this function when your POS terminal is set for “cash transferring is available.” For selecting cash transfer or check cashing, contact your authorized SHARP dealer. Procedure Direct key entries Check...
Page 83: Service Charge
Service charge When the payment operation is made for sales registrations, the service charge amount is calculated and printed. You can program a percent rate for calculating the service charge. If the percent rate is programmed as 0%, the POS terminal does not print any service charge. Service charge is available in automatic VAT 1-6, automatic tax 1-6, automatic VAT 1-3 and automatic tax 4-6 system.
Page 84: Waste Mode
WASTE mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. Procedure [Item registration] WASTE WASTE WASTE mode NOTE • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also allowed in this mode.
Page 85: Employee Function
Clerks or managers can be signed on by entering employee codes, or they can be signed on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). Contact your authorized SHARP dealer. Use the following procedures: •...
Page 86 Example Display Key operation Employee code 1357 Secret code Time-edit operation A manager can edit employee’s time-in/out data to record his or her time correctly. Select the XXXX 1 TIME EDIT 3 EMPLOYEE “OP X/Z” mode Manager code Manager secret code Employee code (max.
Page 87: Training Mode
POS terminal automatically enters the ordinary REG mode. A training text and a maximum of two training clerks can be programmed. For programming of training clerk, contact your authorized SHARP dealer. The training operations are valid in all modes.
Page 88: Supervisor Clerk
Supervisor Clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. This function is available only in the real clerk key system. To use this function, insert a real clerk key assigned supervisor clerk, enter the ordinary clerk code and press the key.
Page 89: Overlapped Clerk Entry
This function allows to switch from one clerk to another clerk and to interrupt the first clerk’s entry. So the second clerk can do his or her entry in this mode. Interrupt handling is possible only in the overlapped clerk entry. For actual use of this function, contact your authorized SHARP dealer. NOTE •...
Page 90: Correction
Correction REG MODE MGR MODE Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( through discount ( through ), item refund, or tip, you can void this entry by pressing the key immediately.
Page 91: Correction Of The Next-To-Last Or Earlier Entries (Indirect Void)
Correction of the Next-to-Last or Earlier Entries (Indirect Void) With the key you can void any incorrect plus department, plus PLU/subdepartment, or item refund entry made during a transaction if you find it before finalizing the transaction (e.g. before pressing the key).
Page 92: Subtotal Void
Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the POS terminal issues a receipt. Example Key operation Display Subtotal void NOTE You can press the key instead of the key for this function. Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
Page 93: Special Printing Function
Special Printing Function REG MODE Copy Receipt Printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), press the key for receipting. Your POS terminal can also print a copy receipt when the receipt ON-OFF function is in the “ON”...
Page 94: Guest Check Copy
The validation printing will start. NOTE Programmed compulsory validation printing can be overridden by performing the following operation. If you need this function, contact your authorized SHARP dealer. µ 1. Enter the manager code and press the key, then enter the secret code if applicable.
Page 95: Manager Mode
Manager Mode MGR MODE The manager mode is used when managerial decisions must be made concerning POS terminal entries, for example, for overriding limitations and for other various non-programming managerial tasks. NOTE Normal POS terminal operations may also be performed in this mode. Entering the Manager Mode To enter the manager mode, select the REG mode from the mode selection menu, then use the following procedure:...
Page 96: Tip Paid Entries
Tip Paid Entries This operation is used when tips that guests have paid by using media other than cash (check or credit) are paid to respective clerks in cash. You can make tip paid entries in the MGR mode only. The tips are paid to corresponding clerks according to their portions.
Page 97: Correction After Finalizing A Transaction
Correction after Finalizing a Transaction MGR MODE When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct, indirect or subtotal void), follow this procedure in the MGR mode. µ...
Page 98: Reading (X) And Resetting (Z) Of Sales Totals
X2/Z2 mode. • Your POS terminal can be set “manager no. compulsory for all Z1 reports”. For details, contact your authorized SHARP dealer. How to take a X1/Z1 or X2/Z2 report [To take a X1 or X2 report:] 1.
Page 99 Available report type in each mode Item Description Data to be entered X1/Z1 X2/Z2 1 GENERAL General X1, Z1 X2, Z2 2 DEPT./GROUP Department by designated Starting department code/ range ending department code 3 DEPT.IND. Individual group total of Department group no. GROUP departments 4 DEPT.GROUP...
Page 100 Available report type in each mode Item Description Data to be entered X1/Z1 X2/Z2 23 DD ERROR Drink dispenser error X1, Z1 reading 24 DD RESET Drink dispenser resetting 25 EMPLOYEE Employee X2, Z2 Start employee code/ ending employee code 26 EMP.
Page 101: Daily Sales Totals
Daily Sales Totals General report • Sample X report • Sample Z report Read symbol Report title Dept. code Reset counter Sales q’ty Net grand total (GT2-GT3) Ratio of dept. 1 Grand total of sales amount plus registration to “+” dept. total Grand total of Sales amount minus registration...
Page 102 Non-turnover 3 counter and total Report title Subtotal (–) counter and total Subtotal % counter and total Net sales total Taxable 1 total VAT 1 total Tax total Net sales total without VAT VAT shift total Tax delete total Service charge total Item (–) counter and total Item % counter and total Coupon-like PLU counter and total...
Page 103 Validation print counter Bill print counter No-sale (exchange) counter GLU/PBLU counter Drive-through counter NBAL counter (for GLU/PBLU) NBAL counter (for drive-through) Guest check copy counter Guest counter Order total Paid total Paid total average per guest Order total – paid total Vip 1 sale Vip 2 sale Vip 3 sale...
Page 104: Department Report
Department report Individual group total report on departments • Sample X report Dept. code Sales q’ty Dept. code Dept. description Sales q’ty Sales amount Dept. Ratio of dept. description 2 sales amount to Sales amount “+” dept. total Group 1 total q'ty Group 1 text/ sales q'ty and Ratio of dept.
Page 105: Plu Report By Designated Range
PLU report by designated range • Sample X report • Sample Z report PLU code Description (price-1) PLU range Sales q’ty and The subsequent printout occurs total for price level 1 in the same format as in the Waste q’ty and sample X report.
Page 106: Combo Sales Report
Combo sales report • Sample X report PLU code Description (price-1) PLU range Combo sales counter and total Combo waste counter and total Total for price level 1...
Page 107: Plu Report By Associated Department
PLU report by associated department • Sample X report • Sample Z report Description Associated dept. code PLU code Sales q’ty The subsequent printout occurs and total in the same format as in the Waste q’ty sample X report. and total Total for price level 1 Total for price level 3...
Page 108: Individual Group Report On Plus
Individual group report on PLUs PLU stock report PLU code Range Sales q’ty and amount for price PLU code level 1 Stock q’ty Description Group 99 label Description Group 99 sales q’ty and total Plus dept. total Full group total report on PLUs Group 1 text Group 1 sales q’ty and total Plus dept.
Page 109: Plu Cost Report
PLU cost report PLU code Range Item cost for price level 1 Sales amount for price level 1 Usage cost for price level 1 = Item cost x Sales q’ty PLU cost% for price level 1 = Usage cost/Sales amount-VAT-Service charge Sales q’ty for price level 3 Description Sales q’ty and amount for price level 3...
Page 110: Plu Top 20 Report
PLU top 20 report • By amount • By q’ty Ranking PLU code Sales q’ty for price level 1 Sales amount for price level 1 Description Total sales q’ty for price level 1 Total sales amount for price level 1...
Page 111: Plu Zero Sales Report (Full)
PLU zero sales report (full) PLU minimum stock report PLU code Range Description PLU code Stock q’ty Description PLU zero sales report (by dept.) Description of dept. Associated dept. code PLU code...
Page 112: Plu Group Total Report By Hour
PLU group total report by hour Total in drawer report • Sample X report • Sample X report Exchange 1 counter Time Currency exchange 1 total Transaction counter Domestic currency Sales total for currency exchange 1 total Total in drawer Check in drawer Cash + check in drawer...
Page 113: Commission Sales Report
Commission sales report Chief report Turnover amount per table Order total/used guest check Turnover amount per guest Order total/guest counter Commission sale 1 total Commission amount 1 = Commission sale x Commission rate Turnover amount per bill Commission amount Order total/new check q’ty total Non-commission...
Page 114: Full Clerk Report
Full clerk report • Sample X report • Sample Z report Clerk code Clerk name Order total Commission sale 1 The subsequent printout occurs total in the same format as in the sample X report. Cash + check in drawer Change total for check tendering Open GLU/PBLU code...
Page 115: Individual Clerk Report
Individual clerk report • Sample X report • Sample Z report Clerk code Clerk name Order total The subsequent printout occurs Commission sale 1 total in the same format as in the Commission amount 1 sample X report. Commission amount total Non-commission sales amount Paid total Paid total average per guest...
Page 116 Cash counter and total Check 1 sale counter and total Credit 1 sale and tendering and total Exchange 1 counter and total Cash in drawer Cash + check in drawer Change total for check tendering Open GLU/PBLU code Free GLU code...
Page 117: Clerk Report (Drink Dispenser Misoperation)
Clerk report (Drink dispenser Drink dispenser error reading misoperation) report GLU code relating to misoperation Contents of Ordinary clerk misoperation report Q’ty total and amount for a clerk Contents of Drink dispenser resetting report misoperation Q’ty total and amount of misoperation for a clerk Contents of...
Page 118: Employee Active Status Report
Employee active status report Hourly report • Sample X report Employee code Range Employee name indicates that the employee is under break. Time Indicates that the employee is Transaction not timed in. counter Sales total Average of sales amount Drive-through service time report •...
Page 119: Labor Cost % Report
Labor cost % report Ingredient stock report Time Transaction Range counter Ingredient no. Employee cost Stock q’ty Labor cost % Description of ingredient Sales total GLU/PBLU report • Sample X report • Sample Z report GLU/PBLU code Range Clerk code PBAL The subsequent printout occurs Deposit (+) total...
Page 120: Glu/Pblu Report By Clerk
GLU/PBLU report by clerk • Sample X report • Sample Z report Clerk code Clerk name GLU/PBLU code PBAL Deposit (+) total The subsequent printout occurs in the same format as in the Deposit (–) total sample X report. Free GLU/PBLU code (This code has been transferred out.) Total...
Page 121: Drive-Through Report By Clerk
Drive-through report by clerk • Sample X report • Sample Z report Clerk code Clerk name Drive-through code PBAL Deposit (+) total The subsequent printout occurs Deposit (-) total in the same format as in the sample X report. Total Bill report Balance report •...
Page 122: Periodic Consolidation
Periodic Consolidation Your POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). General information The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales information except mode indication (“X2”...
Page 123: Employee Report
Employee report • Sample X report • Sample Z report Employee code Range Date Operation Time-in operation The subsequent printout occurs time in the same format as in the Job location no. Job location name sample X2 report. Break-in Break-out Edited time Over time report •...
Page 124: Employee Time Adjustment Report
Employee time adjustment Daily net report report • Sample X report Date Guest q’ty Range Sales total Date Operation Operation time before time editing Edited time Guest total Net amount total • Sample Z report The subsequent printout occurs in the same format as in the sample X2 report.
Page 125: Compulsory Cash/Check Declaration
• Compulsive when full clerk resetting is taken NOTE Compulsory cash/check declaration is available in the above two types. You can choose either of these. Contact your authorized SHARP dealer for details. Key operation • Individual clerk Z report OP X/Z mode 2 RESETTING 1 IND.CLERK...
Page 126 CCD entry amount Clerk code/clerk name Order total Commission sale 1 total Cash in drawer to be obtained Check in drawer to be obtained Cash/check in drawer to be obtained Total of entered (declared) cash/check in drawer Change total for check tendering...
Page 127: How To Use The Programming Keyboard Sheet
How to Use the Programming Keyboard Sheet The programming keyboard sheet is used for programming in the PGM 1 or 2 mode. This sheet is transparent. Place the sheet over the standard key sheet or blank key sheet when programming. Programming Keyboard Layout <...
Page 128: How To Program Alphanumeric Characters
˜ : Used to go to the next record, for example, in order to program unit prices for sequential departments. Î : Used to scroll the window to go to the next page. ¨ : Used to scroll the window to go back to the previous page. : Used to clear the last setting you have programmed or clear the error state.
Page 129: Entering Character Codes
Entering character codes º Numerals, letters and symbols are programmable by entering the key and character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: º XXX : character code (3 digits) Character code: 032 - 047...
Page 130: Programming
Programming PRICE MODE PGM1 MODE PGM2 MODE This chapter explains how to program various items. AUTO KEY MODE Before you start programming, select the PRICE, PGM1, PGM2, or AUTO KEY mode from the mode selection window depending on the item you are going to program. Basic Instructions This section illustrates the basic programming by using an example of programming for departments.
Page 131 Select “01” to program for department 1. • The “01” window will appear. On the first page of the “01” window, program the unit price and description as follows: NOTE There are three entry patterns for the programming: the numeric entry, character entry, and selective entry.
Page 132: Article Programming
Article Programming Use the following procedure to select any option included in the article programming group: Procedure In the SETTING window, select “1 ARTICLE.” • The ARTICLE window will appear. Select any option from the following options list: Departments 1 DEPT: PLUs 2 PLU: A range of PLUs...
Page 133: Department
Department Your POS terminal is equipped with 10 standard departments. Use the following procedure to program for departments. Program each item as follows: Procedure NOTE For more information about the entry patterns, see the “Basic Select a pertinent dept. code from Instructions”...
Page 134 1 - 6, manual VAT1 - 6, manual VAT1, manual tax 1 - 6, and the combination of the automatic VAT 1 - 3 and the automatic tax 4 - 6, contact your authorized SHARP dealer.
Page 135: Plu
By default, only a price for PRICE 1 through 3 can be entered. If you want to enter a price for PRICE 4 through 7, contact your authorized SHARP dealer. • DESCRIPTION1 through 7 (Use the character entry) Description for a PLU (for each price level). Up to 30 characters can be entered.
Page 136 1 - 6, manual VAT1 - 6, manual VAT1, manual tax 1 - 6, and the combination of the automatic VAT1 - 3 and the automatic tax 4 - 6, contact your authorized SHARP dealer. • When the combination of the automatic VAT1 - 3 and automatic tax 4 - 6 system is selected, one of the taxable 1 - 3 can be selected in combination with taxable 4 - 6.
Page 137 PLU (continued) • GROUP (Use the numeric entry) PLU group number (00 through 99) • COMMIS. Gr. No. (Use the numeric entry) You can assign a PLU to a commission group (1 through 3). If the number “0” is entered, no commission group number will be assigned to a PLU. •...
Page 138: Plu Range
PLU range You can program PLUs by range as follows: Enter a value or select an option for each item as follows: Procedure • START (Use the numeric entry) Starting PLU code (max. 6 digits) • END (Use the numeric entry) Ending PLU code (max.
Page 139: Plu Stock
PLU stock You can assign a stock quantity to each PLU code. Shown below is an example of selecting “1 OVER WRITE.” After selecting “1 OVER WRITE,” select a pertinent PLU code. Procedure Then the next screen will appear to show the following items: •...
Page 140: Ingredient
Ingredient You can program an ingredient number, description and cost for the ingredients of each PLU. The ingredient numbers can be assigned to each recipe table. The cost needs to be programmed to analyze the food cost of each item. Program each item as follows: Procedure •...
Page 141: Ingredient Stock
Ingredient stock You can assign a stock quantity to each ingredient. Shown below is an example of selecting “2 ADD.” Program each item as follows: Procedure • CURRENT STOCK The current stock is displayed. • ADD VALUE (Use the numeric entry) Enter a value to be added (max.
Page 142: Plu Menu Key
PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 36 PLUs/sub-menus for each PLU menu key.
Page 143: Combo Meal (Combo Plu)
Combo meal (Combo PLU) When two or more menu items, consisting of PLUs related to a special offered, are to be programmed together, combo PLUs should be specified. Up to 25 PLUs can be linked to each combo PLU. Program each item as follows: Procedure •...
Page 144: Link Plu Table
Link PLU table It is possible to link PLUs together so that all PLUs linked together are rung up upon a single key depression. However, the number of links is a maximum of five. Even if more than five PLUs are linked, the sixth or higher link is not actualized.
Page 145: Condiment Table
Condiment table The “condiment entry” is intended to guide the operator in making menu entries which require special cooking instructions. For example, a clerk can make such entries as “garnishing potato,” “with salad,” and “grilling steak rare.” When a clerk enters a menu-item PLU to which PLUs for the condiment entry have been assigned, these orders (such as “garnishing potato”) will be printed on the receipt and conveyed to the kitchen.
Page 146 Program each item as follows: Procedure • CONDIMENT TABLE (Use the numeric entry) Condiment table number (1 through 99) • MESSAGE (Use the character entry) Description for a condiment menu. Up to 16 characters can be entered. • NEXT LINK TBL# (Use the numeric entry) Enter the next condiment table number (max.
Page 147: Promotion Table (Normal Selling)
Promotion table (normal selling) There are two types of promotion tables: a normal selling type and a set selling type. If you want to change the type, please contact your authorized SHARP dealer. Program each item as follows: Procedure • PROMOTION TABLE (Use the numeric entry) Promotion table number (1 through 99) •...
Page 148: Promotion Table (Set Selling)
Promotion table (set selling) Program each item as follows: Procedure • PROMOTION TABLE (Use the numeric entry) Promotion table number (1 through 99) • TEXT (Use the character entry) Description for a promotion PLU (max. 12 characters) • DISCOUNT AMOUNT (Use the numeric entry) Discount amount for a promotion table (max.
Page 149: Recipe Table
Recipe table You can make a recipe table which contains up to ten ingredients. Program each item as follows: Procedure • RECIPE TABLE (Use the numeric entry) Recipe table number (1 through 999) • INGREDIENT #XX (Use the numeric entry) Enter ingredient numbers (max.
Page 150: Scale Table
Enter a tare weight for the scale table number (max. 4 digits: 1 to 9.999 kg (1 to 99.99 lbs.)). NOTE Your POS terminal may also be set to accommodate 1-integer +3-decimal weights. For more details, please contact your authorized SHARP dealer. Selected scale table number...
Page 151: Department Shift
Department shift Program the item as follows: Procedure • DEPT. SHIFT 1 through 4 (Use the numeric entry) Enter an offset value for each department shift key (max. 2 digits). NOTE If an associated department code which was changed by the ¿...
Page 152: Direct Key Programming
Direct Key Programming Use the following procedure to select direct-key programming: Direct key You can assign departments and PLUs directly to the keyboard. In the case of PLUs, you may assign up to 10 levels to be accessed directly on the keyboard. For key no. positions, refer to the illustration shown below. In the case of selecting “061 DIRECT PLU”...
Page 153: Functional Programming
Functional Programming Use the following procedure to select any option included in the functional programming group: In the SETTING window, select “3 FUNCTION.” Procedure • The FUNCTION window will appear. Select any option from the following options list: Discount key 1 (-): Percent key 2 %:...
Page 154 Discount key ( through Program each item as follows: Procedure • AMOUNT (Use the numeric entry) Discount amount (max. 6 digits) Select a pertinent discount key from the discount keys list. • TEXT (Use the character entry) Description for the discount key. Up to 12 characters can be entered.
Page 155: Percent Key ( ¡ Through
¡ ª Percent key ( through Program each item as follows: Procedure • RATE (Use the numeric entry) Percent rate (0.00 to 100.00) Select a pertinent percent key from the percent keys list. • TEXT (Use the character entry) Description for the percent key. Up to 12 characters can be entered.
Page 156: Service Charge
Service charge Program each item as follows: Procedure • RATE (Use the numeric entry) Percent rate (0.00 to 100.00) • TEXT (Use the character entry) Description for the service charge. Up to 12 characters can be entered. Program each item as follows: Procedure •...
Page 157: Deposit
Deposit Program each item as follows: Procedure • HALO (High Amount Lockout) (Use the numeric entry) Select a pertinent deposit key from Significant digit for HALO (1 through 9) the deposit keys list. Number of zeros to follow the significant digit for HALO (0 through 8) AB is the same as A x 10 •...
Page 158 You can program an upper limit amount and description for each paid-out key. Program each item as follows: Procedure • HALO (High Amount Lockout) (Use the numeric entry) Select a pertinent paid-out key from Significant digit for HALO (1 through 9) the PO keys list.
Page 159: Media Key Programming
Media Key Programming Use the following procedure to select any option included in the media group: Procedure In the SETTING window, select “4 MEDIA.” • The MEDIA window will appear. Select any option from the following options list: Cash key 1 CASH: Check key 2 CHECK:...
Page 160: Cash Key
Cash key Program each item as follows: Procedure • TEXT (Use the character entry) Select a pertinent cash key from the Description for the cash key. Up to 12 characters can be cash keys list. entered. • HALO (High Amount Lockout) (Use the numeric entry) AB is the same as A x 10 Significant digit (1 through 9) Number of zeros to follow the significant digit...
Page 161: Check Key ( Through )
Ò Check key ( through Program each item as follows: Procedure • TEXT (Use the character entry) Description for the check key. Up to 12 characters can be Select a pertinent check key from entered. the check keys list. • HALO (High Amount Lockout) (Use the numeric entry) AB is the same as A x 10 Significant digit (1 through 9) Number of zeros to follow the significant digit (0...
Page 162: Credit Key ( Ó Through
Ó Œ Credit key ( through Program each item as follows: Procedure • TEXT (Use the character entry) Description for the credit key. Up to 12 characters can be Select a pertinent credit key from the entered. credit keys list. •...
Page 163: Hotel Transfer Key
Hotel transfer key Program each item as follows: Procedure • TEXT (Use the character entry) Description for the hotel transfer key. Up to 12 characters can be entered. • HALO (High Amount Lockout) (Use the numeric entry) AB is the same as A x 10 Significant digit for HALO (1 through 9) Number of zeros to follow the significant digit for HALO (0 through 8)
Page 164: Cash In Drawer
Cash in drawer You can program the description and the upper limit amounts for cash in drawer (sentinel). Program each item as follows: Procedure • TEXT (Use the character entry) Description for the cash in drawer. Up to 12 characters can be entered.
Page 165: Check Cashing
Check cashing You can program the description and the upper limit amounts for check cashing. Program each item as follows: Procedure • TEXT (Use the character entry) Select a pertinent check cashing no. Description for check cashing. Up to 12 characters can be from the check cashing numbers list.
Page 166: Currency Programming
Currency Programming In the SETTING window, select “5 CURRENCY”, and take the following procedure. Currency exchange key ( through Program each item as follows: Procedure • RATE (Use the numeric entry) Select a pertinent currency Currency exchange rate (0.000000 to 999.999999) exchange key from the currency exchange keys list.
Page 167: Text Programming
Text Programming Use the following procedure to select any option included in the text group: Procedure In the SETTING window, select “6 TEXT.” • The TEXT window will appear. Select any option from the following options list: Function text 1 FUNCTION TEXT: Department group text 2 DEPT.GROUP: PLU group text...
Page 168: Function Text
Function text You can program a maximum of 12 characters for each function by using the following table: Procedure The screen continues. Default Default Function Function text text Non-turnover refund NOTURNRF Promotion discount DISCOUNT Non-turnover return NOTURNRT Difference DIFFER VAT shift VAT SFT Taxable 1 subtotal TAX1 ST...
Page 169 Function text (continued) Default Default Function Function text text VIP1 sale VIP1 SALE Sales q’ty ITEMS VIP2 sale VIP2 SALE PLU subtotal PLU ST C O P Y VIP3 sale VIP3 SALE Copy receipt title Waste total WASTE TL Guest check copy title G.C COPY B .
Page 170 Function text (continued) Default Function text Over cost OVR COST Time-in TIME-IN Time-out TIME-OUT Break-in BREAK-IN Break-out BREAK-OUT Break total BREAK TL Labor % LABOR% Person number PERSON# Total tax TTL TAX N E T Net without tax Town name 1 TOWNNAME Town name 2 TOWNNAME...
Page 171: Department Group Text
Department group text You can program a maximum of twelve characters for each department group (1~9). Program the item as follows: Procedure • TEXT (Use the character entry) Select a pertinent department group Description for the department group. Up to 12 characters number from the department groups can be entered.
Page 172: Plu Hourly Group Text
PLU hourly group text You can program a maximum of twelve characters for each PLU hourly group (1~9). Program the item as follows: Procedure • TEXT (Use the character entry) Select a pertinent PLU hourly group Description for the PLU hourly group. Up to 12 characters no.
Page 173: Personnel Programming
Personnel Programming Use the following procedure to select any option included in the personnel group: Procedure In the SETTING window, select “7 PERSONNEL.” • The PERSONNEL window will appear. Select any option from the following options list: Clerk 1 CLERK: Manager 2 MANAGER: Employee...
Page 174: Clerk
Clerk Program each item as follows: Procedure • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0001 to 9999/0000) • NAME (Use the character entry) Name for the clerk. Up to 12 characters can be entered. • KEY No. (Use the numeric entry) Key number (0 through 255) The entry of “0”...
Page 175 Clerk (continued) • DEPT SHIFT 1 through 4 (Use the selective entry) YES: Enables department shift entry. Disables department shift entry. • PGM2 MODE (Use the selective entry) DISABLE: Disables operation in the PGM2 mode. ENABLE: Enables operation in the PGM2 mode. •...
Page 176: Manager
Manager You can program a secret code for each manager. Program the item as follows: Procedure • MANAGER (Use the numeric entry) Manager code (max. 2 digits: 01 to 99) • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0000 to 9999) Pertinent manager code...
Page 177: Employee
Employee You can program various items for each employee. Program each item as follows: Procedure • EMPLOYEE (Use the numeric entry) Employee code (max. 10 digits: 0000000001 to 9999999999) • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0001 to 9999) •...
Page 178: Job Location Table
Job location table You can program three functions for each job location table number which is assigned to employees. Program each item as follows: Procedure • JOB LOCATE TBL (Use the numeric entry) Job location table number (1 to 99) •...
Page 179: Terminal Programming
Terminal Programming Use the following procedure to select any option included in the terminal group: In the SETTING window, select “8 TERMINAL.” Procedure • The TERMINAL window will appear. Select any option from the following options list: • MACHINE# (Use the numeric entry) Machine number (max.
Page 180: Date/Time Setting
Date/Time Setting Use the following procedure to select the menu option “9 DATE/TIME”: Date/time You can set the date and time for the POS terminal. Set each item as follows: Procedure • DATE (Use the numeric entry) Enter the day (2 digits), month (2 digits), and year (2 digits) in this sequence.
Page 181: Optional Feature Selection
Optional Feature Selection Use the following procedure to select any option included in the optional group: Procedure In the SETTING window, select “10 OPTIONAL.” • The OPTIONAL window will appear. Select any option from the following options list: Function prohibition 1 FUNC.PROHIBIT: Function selection 2 FUNC.SELECTING:...
Page 182: Function Prohibition
Function prohibition Your POS terminal allows you to select whether to enable or disable various functions. Program each item as follows: Procedure • OP X/Z REPORT (Use the selective entry) DISABLE: Disables clerk report printing in the OP X/Z mode. ENABLE: Enables clerk report printing in the OP X/Z mode.
Page 183: Function Selection
Function selection Your POS terminal enables you to select various functional selections. Program each item as follows: Procedure • REFUND VP (Use the selective entry) COMPULSORY: Compulsory refund validation printing NON-COMPULSORY: Non-compulsory refund validation printing • (-) VP (Use the selective entry) COMPULSORY: Compulsory minus validation printing NON-COMPULSORY: Non-compulsory minus validation...
Page 184 Function selection (continued) • RETURN TO PRICE1 (Use the selective entry) When the PLU price level shift method is set to “AUTO,” the price level can be returned to price 1 by one of the following methods: BY ONE RECEIPT: Returns the price level to price 1 by one receipt. BY ONE ITEM: Returns the price level to price 1 by one item.
Page 185: Printing Selection
Printing selection You can program various printing functions. Program each item as follows: Procedure • # OF PURCHASE (Use the selective entry) PRINT: Prints the number of purchases. NOT PRINT: Does not print the number of purchases. • TIME (Use the selective entry) NOT PRINT: Does not print the time on the receipt and journal.
Page 186 Printing selection (continued) • NET ON BILL (Use the selective entry) NOT PRINT: Does not print net amounts on the bill. PRINT: Prints net amounts on the bill. • TIME ON BILL (Use the selective entry) NOT PRINT: Does not print the time on the bill. PRINT: Prints the time on the bill.
Page 187 Printing selection (continued) • AMOUNT ON KP (Use the selective entry) Amount print on KP PRINT: NOT PRINT: • GUEST# ON KP (Use the selective entry) Guest# print on KP on PRINT: NOT PRINT: • QTY1 PRINT ON KP (Use the selective entry) Qty1 print on KP PRINT: NOT PRINT:...
Page 188: Report Programming
Report Programming Use the following procedure to select any option included in the report group: Procedure In the SETTING window, select “11 REPORT.” • The REPORT window will appear. Select any option from the following options list: Zero skip 1 0 SKIP: 2 GNR RPT FORMAT: General report format Hourly report 3 HOURLY RPT:...
Page 189: Zero Skip
Zero skip You can program whether or not to skip “0” in each report. Program each item as follows: Procedure • CLERK (Use the selective entry) SKIP: Skips those data that are “0” in the clerk report. NOT SKIP: Does not skip those data that are “0” in the clerk report.
Page 190: General Report Format
General report format You can program whether or not to skip the following items in the general report. Program each item as follows: Procedure • DEPARTMENT (Use the selective entry) SKIP: Skips department data in the general report. NOT SKIP: Does not skip department data in the general report.
Page 191: Stacked Report
Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with a single request. You can select a maximum of twenty reports from the stacked Procedure reports list. Some reports can be set their parameters such as “START CODE”...
Page 192: Stacked Report (Continued)
Stacked report (continued) • 13 PLU TOP 20 (Use the selective entry) PLU top 20 report Parameter: AMOUNT/QUANTITY • 14 PLU ZERO SALES (Use the selective/numeric entry) PLU zero sales report Parameter: 1 ALL/2 BY DEPT. When “2 BY DEPT.” is selected, enter a department code (1 through 99). •...
Page 193 Stacked report (continued) • 28 EMP. ACTIVE STS. (Use the numeric entry) Employee active status report Parameter: Starting employee code/ending employee code (1 through 9999999999) • 29 HOURLY (Use the numeric entry) Hourly report Parameter: Starting time/ending time (0 through 2345) NOTE To take the hourly Z report, you have to specify the full-range hourly report.
Page 194: Message Programming
Message Programming Use the following procedure to select any option included in the message group: Procedure In the SETTING window, select “12 MESSAGE.” • The MESSAGE window will appear. Select any option from the following options list: Receipt logo 1 RECEIPT LOGO: Free text 2 FREE TEXT: Validation printing text...
Page 195: Receipt Logo
• Graphical logo and 3-line header and 3-line footer messages type Please contact your authorized SHARP dealer. Free text Your POS terminal can print programmed texts for departments and PLUs on every receipt. Program the item as follows: Procedure •...
Page 196: Validation Printing Text
Validation printing text Your POS terminal can print programmed messages for customers on the validation slip. Program the item as follows: Procedure • VP TEXT (Use the character entry) Texts for the validation slip (3 lines/max. 30 characters per line) Slip text Your POS terminal can print programmed messages for customers on the slip.
Page 197: Entertainment Bill Message
Entertainment bill mesage Your POS terminal can print programmed entertainment bill messages on the receipt. Program the item as follows: Procedure • E.BILL MESSAGE (Use the character entry) Texts for the message (max. 30 characters) Payee name Your POS terminal can print programmed payee names for English checks. Program the item as follows: Procedure •...
Page 198: Device Configuration Programming
Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure In the SETTING window, select “13 DEVICE CONFIG.” • The DEVICE CONFIG window will appear. Select any option from the following options list: 01 JOURNAL PRINTER: Journal printer 02 RECEIPT PRINTER: Receipt printer Slip printer 03 SLIP PRINTER:...
Page 199: Journal Printer
• CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned. • PRINTER NAME (Use the selective entry) Select the printer to be used. SHARP ER-01PU EPSON TM-U210 SHARP ER-03/04RP EPSON TM-300 EPSON TM-T88/85...
Page 200: Slip Printer
• CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned. • PRINTER NAME (Use the selective entry) Select the printer to be used. SHARP ER-FBP40 EPSON TM-300 EPSON TM-295 EPSON TM-5000 EPSON TM-U950...
Page 201: Report Printer
• CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned. • PRINTER NAME (Use the selective entry) Select the printer to be used. SHARP ER-01PU EPSON TM-U210 SHARP ER-03/04RP EPSON TM-300 EPSON TM-T88/85...
Page 202: Scale/Drink Dispenser/On-Line
Remote printer (continued) • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function. Disables auto cutter function. NOTE When “ER-03RP” is connected, select “NO.” • PAPER SHEET (Use the selective entry) Select a paper type. TWO OR MORE: Uses two or more sheets.
Page 203: Drive-Through Code Programming
Drive-through Code Programming Use the following procedure to select the menu option “14 DRIVE THRU”: Drive-through code You can program the range of available drive-through codes. Program each item as follows: Procedure • START CODE (Use the numeric entry) Starting drive-through code (max. 8 digits: 1 to 99999999) •...
Page 204: Room Glu Code Programming
Room GLU Code Programming Use the following procedure to select the menu option “15 ROOM GLU”: Room GLU code You can program the range of available room GLU codes. Program each item as follows: Procedure • MACHINE NAME (Use the character entry) Machine name (max.
Page 205: Tax Programming
Tax Programming Use the following procedure to select any option included in the tax group: Procedure In the SETTING window, select “16 TAX.” • The TAX window will appear. Select any option from the following options list: Tax 1 1 TAX1: Tax 2 2 TAX2: Tax 3...
Page 206: Backup Data Send Programming
Backup Data Send Programming Use the following procedure to select the menu option “17 BACKUP SEND”: Backup data send Your POS terminal can send data to another device by infrared rays. Program each item as follows: Procedure • SEND DATA (Use the selective entry) Select one of the following options (data sources): ALL RAM •...
Page 207: Backup Data Receive Programming
Backup Data Receive Programming Use the following procedure to select the menu option “18 BACKUP RECEIVE”: Backup data receive Your POS terminal can receive data from another device by infrared rays. Program each item as follows: Procedure • SPEED (Use the selective entry) Select one of the following options(data transmission speeds): PROGRAMMED SPEED: Receives data at a programmed...
Page 208: Drink Dispenser Programming
Drink Dispenser Programming Use the following procedure to select any option included in the drink dispenser programming group: Procedure In the SETTING window, select “19 DRINK DISPENSER”. Select any option from the following options list: Drink dispenser preset 1 DD PRESET: Drink dispenser operator 2 DD OPERATOR: 3 DOWN LOADING: Downloading...
Page 209: Drink Dispenser Preset
Drink dispenser preset Program each item as follows: Procedure • VALUE NUMBER (Use the numeric entry) • You can set the link of sort number of drink dispenser and PLU code. AAA: Value in the hundred thousand’s and ten thousand’s and thousand’s place of a PLU code (0 through 999) •...
Page 210: Drink Dispenser Operator
Drink dispenser operator Program each item as follows: Procedure • CLERK CODE (Use the numeric entry) Enter a clerk code to be assigned to a drink dispenser operator. • GLU START CODE (Use the numeric entry) Starting GLU code to be assigned to a drink dispenser operator (1 through 999999) •...
Page 211: On-Line Configuration Programming
On-line Configuration Programming Use the following procedure to select the on-line configuration programming. Please consult your dealer for more details. Procedure In the SETTING window, select “20 ONLINE CONFIG”. • The ONLINE CONFIG window will appear. Program each item as follows: •...
Page 212: Price Mode Programming
• PINT PRICE1 through 7 (Use the numeric entry) Pint price of each price level (max. 6 digits) By default, only a price for PINT PRICE1 through 3 can be entered. If you want to enter a price for PINT PRICE4 through 7, contact your authorized SHARP dealer.
Page 213: Automatic Sequencing Key Programming
Automatic Sequencing Key Programming If you program frequently performed key operations for the AUTO keys, you can enter those key operations simply by pressing the corresponding AUTO keys in key operations. To program an automatic sequencing key as follows: Procedure Select “8 AUTO KEY MODE”...
Page 214: Reading Of Stored Programs
Reading of Stored Programs You can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: Select “1 READING” in the PGM1 or PGM2 mode menu window to display the items list. Select an item listed in the table shown later.
Page 215 Item: Description: Available mode: 24 MESSAGE Message PGM2 25 TAX PGM2 26 GLU GLU code PGM2 27 AUTO KEY Automatic sequencing key PGM2 28 DEVICE CONFIG Device configuration PGM2 29 DIRECT KEY Direct key PGM2 30 DRINK DISPENSER Drink dispenser PGM2 31 ONLINE CONFIG On-line configuration...
Page 216: Sample Printouts
Sample printouts • Departments (PGM1 or PGM2 mode) Machine number Date Clerk name/clerk code Consecutive number Time Operating mode* Report type Tax status Dept. code Unit price Description Group no. Commission group HALO limit Print station (Remote printer 1/2/receipt) Function programming 1 0 0 0 0 0 3 Amount entry type (open and preset/preset/open/inhibited)
Page 217 • PLUs (PGM1 or PGM2 mode) Promotion table no. Condiment table no. Menu type (space: normal PLU, L: link PLU table no., Report type C: combo meal no.) Associated dept. code Base q’ty PLU code Pint base q’ty Group no. Recipe table no.
Page 218 • PLUs (continued) • Link PLU table (PGM2 mode) Report type Link PLU table no. PLU’s menu type Blank : Normal Assigned L : Link PLU PLU codes C : Combo meal • Combo meal (PGM2 mode) Report type Combo meal no.
Page 219 • Promotion table (Normal selling)(PGM2 mode) • Condiment table (PGM2 mode) Report type Report type Condiment Promotion table no. table no. Discount amount Assigned PLU codes Trip level Text Linked condiment table no. Message text • Promotion table (Set selling) (PGM2 mode) •...
Page 220 • Ingredient (PGM1 or PGM2 mode) • Scale table (PGM2 mode) Report type Report type Ingredient no. Scale table no. Ingredient descriptor Tare weight Stock Cost Unity q’ty • PLU menu key (PGM2 mode) • Department shift (PGM2 mode) Report type Report type Menu key no.
Page 221 • Functions (PGM1 or PGM2 mode) • Media (PGM2 mode) Report type Report type Sign (plus/minus) Function text Function text Amount HALO HALO Programming Type I=Item S=Subtotal R=Received -on-account Rate Sentinel HALO Rate Function text...
Page 222 • Clerk (PGM1 or PGM2 mode) • Employee (PGM2 mode) Report type Report type Clerk code Employee code Clerk name Employee name Linked GLU Standard number codes of working hours Secret code Linked manager Programming code 0 0 0 0 0 0 1 7 1 D 1 Job location nos.
Page 223 • Optional features (PGM2 mode) Report type Setting Item...
Page 224 • Optional features (continued) • Function text (PGM2 mode) Report type Function text (default) Text (preset) Drawer open alarm time Hourly report Stacked report 1 Stacked report 2...
Page 226 • Department group text (PGM2 mode) • PLU hourly group text (PGM2 mode) Report type Report type Function text Function text (default) (default) Text (preset) Text (preset) • PLU group text (PGM2 mode) Report type Function text (default) Text (preset)
Page 227 • Message (PGM2 mode) • Tax rate (PGM2 mode) Report type Report type Tax no. Rate Lowest taxable amount Receipt logo text Free text VP text Slip text Slip footer Payee name for English check Entertainment bill message • GLU code (PGM2 mode) Report type Starting code Ending code...
Page 228 • AUTO key (PGM2 mode) • Direct key (PGM2 mode) Report type Report type Key no. AUTO key no. Key operation PLU level PLU code • Device configuration (PGM2 mode) Report type Model no. of printer Auto cutter Paper type Minimum length for bill on the receipt Device name...
Page 229 • Drink dispenser (PGM2 mode) • ROM version (PGM2) Drink dispenser number PLU codes linked to the sort number Separate code Print format of misoperation reading List of the clerks who are able to operate drink dispenser GLU range area On-line Off-line •...
Page 230: Drink Dispenser
Drink Dispenser Your POS terminal can be connected with a drink dispenser. The summary of drink dispenser operations is shown below. The data such as GLU codes, clerk codes, sort numbers and so on which are entered at a drink dispenser is sent to the POS terminal.
Page 231: Drink Dispenser Misoperation And Misoperation File
Drink dispenser misoperation and misoperation file The error caused by misoperation during drink dispenser sales registration or missetting is recorded in the drink dispenser misoperation file. Causes of drink dispenser misoperation Causes Processing Error message No PLU/department code NO RECORD Inhibited PLU code INHIBIT PLU Preset price entry is inhibited.
Page 232: Disposal Of Misoperation
Disposal of misoperation The following two types of misoperation disposal are possible: Type 1: Misoperation in the case when there is established clerk code which has been defined by the POS terminal based on the clerk code inputted from the drink dispenser and the PLU assigned by using the sort number of drink dispenser sales, but the GLU code is wrong.
Page 233: Correction Of Drink Dispenser Articles In A Drink Dispenser Misoperation File
Correction of drink dispenser articles in a drink dispenser misoperation file When a clerk recognizes that a drink dispenser misoperation file has a record, the clerk can correct the drink dispenser operation by selecting of the drink dispenser article on the screen. Procedure (REG or MGR mode) Select “DD CORRECT”...
Page 234: Electronic Journal/Data Clear
Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. For details, contact your authorized SHARP dealer. Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file.
Page 235: Euro Migration Function
“EURO STATUS” in X2/Z2 mode. However, there are several options you must set depending on your need. So, please carefuly conduct necessary settings. For details, contact your authorized SHARP dealer. EURO status: You can select status from following 4 types ((A), (B), (C), or (D)). And the selectable type is decided as follows for each status.
Page 236: Operator Maintenance
The battery pack is not available on the market, so please contact your dealer and ask him or her for replacement when you need a new one. Be sure to use a battery pack specified by SHARP. Use of other battery packs could damage your POS terminal.
Page 237 Connect the connector of a new battery pack. Install the pack, placing the wires in the slit as shown in the figure at right. Replace the battery compartment cover, and tighten the screw removed earlier in step 1.
Page 238: In Case Of Power Failure
In Case of Power Failure When power is lost, the POS terminal retains its memory contents and all information on sales entries. • When power failure is encountered in POS terminal idle state or during an entry, the POS terminal returns to the normal state of operation after power recovery.
Page 239: Options
Options List of Options For your ER-A770 POS terminal, the following options are available: For details, contact your authorized SHARP dealer. Do not try to install any options yourself. 1. RAM memory board model UP-P02MB2 2. External printer model ER-01PU 3.
Page 240: Specifications
Specifications Model: ER-A770 External dimensions: 290(W) X 365(D) X 282(H) mm Weight: 5.5 kg Power source: Official (nominal) voltage and frequency Power consumption: Stand-by: 26W Operating: 32W (max.) Working temperatures: 0 to 40 °C Electronics: LSI (CPU) etc. Built-in battery: Rechargeable battery pack, memory holding time of about 1 month (with fully charged built-in battery pack, at room temperature) Display:...
Page 241 SHARP CORPORATION Printed in Korea /Imprimé en Corée/Gedruckt in Korea /Impreso en Corea T (TINSE2407BHZZ)

Sharp ER-A770 Instruction Manual

Introduction

Important

Precaution

1 Part Names and Functions

2 Before Operating the POS Terminal

3 Selecting an Operating Mode

4 Receipts

5 Prior to Entries

6 Entries

7 Correction

8 Special Printing Function

9 Manager Mode

10 Correction after Finalizing a Transaction

11 Reading (X) and Resetting (Z) of Sales Totals

12 How to Use the Programming Keyboard Sheet

13 Programming

14 Drink Dispenser

15 Electronic Journal/Data Clear

16 EURO Migration Function

17 Operator Maintenance

18 Options

19 Specifications

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Summary of Contents for Sharp ER-A770