Ending A Call; Transferring Calls; Performing An Attended Transfer - Cisco Small Business SPA502G User Manual

Using Basic Phone Functions

Ending a Call

Ending a Call

Transferring Calls

STEP 1
STEP 2
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
To end a call:
• Press the EndCall button.
• If you are using the handset, hang up.
• If you are using the speakerphone, press the Speaker button.
• If you are using the headset, either press the Headset button (wired) or replace
the handset (wireless).
You can perform two types of transfers:
• Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
• Blind—You transfer the call without speaking to the other party to which you
are transferring the call.

Performing an Attended Transfer

Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G:
During an active call, press Trnsfer. The call is placed on hold and a new line is
opened to dial the number.
Enter the number to which you want to transfer the call, then press Dial or wait a
few seconds.
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