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Troubleshooting; Specifications; Customer Assistance - Honeywell RLV430A User Manual

Owner's manual

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Troubleshooting

PROBLEM
Thermostat's housing is
hot.
Wrong temperature is
displayed.
Wrong time is dis-
played.
Temperature does not
change according to the
programmed schedule.
LP reappears on the
screen and disappears
after a few minutes.
Display looks faded
when heating is acti-
vated.

Specifications

Supply: 120/240 VAC, 60 Hz
Power consumption (off): 860 mW
Minimum load: 2 A (resistive only)
500 W @ 240 VAC
250 W @ 120 VAC
Maximum load: 14.6 A (resistive only)
3500 W @ 240 VAC
1750 W @ 120 VAC
Display range: 0°C to 70°C (32°F to 99°F)
Setpoint range: 5°C to 27°C (40°F to 80°F)
Resolution: 1°C (1°F)
Storage temperature: -20°C to 50°C (-4°F to 120°F)
Dimensions: 120 x 115 x 26 mm (4.8 x 4.5 x 1 inches)
Approval: CSA / UL
RLV430
SOLUTIONS
This is normal. When the thermostat is
running at full capacity, its housing can
reach 40 °C (104 °F).
Correct if any the following conditions
applies:
The thermostat is exposed to an
air draft.
The sticker on the thermostat's
screen has not been removed.
The thermostat is located near or
above a heat source such as a
light dimmer.
The thermostat was without power for
more than 5 hours.
Ensure the thermostat is in Auto-
matic mode.
Check the clock and the schedule.
If the thermostat is configured for
12-hour format, ensure that PM
appears on the screen when after-
noon times are displayed.
The thermal protection device on the
heater has temporarily opened. This
can happen if the heater is obstructed
by furniture or curtain and has over-
heated, or if the heater's thermal pro-
tection device is too sensitive.
The load of the heating system is prob-
ably less than the required minimum.
This thermostat cannot be used for
loads below that rating.
9.
Warranty
Honeywell warrants this product, excluding battery, to be free from
defects in the workmanship or materials, under normal use and ser-
vice, for a period of one (1) year from the date of purchase by the
consumer. If at any time during the warranty period the product is
determined to be defective or malfunctions, Honeywell shall repair or
replace it (at Honeywell's option).
If the product is defective,
(i)
return it, with a bill of sale or other dated proof of purchase, to
the place from which you purchased it, or
(ii) call Honeywell Customer Care at 1-800-468-1502. Customer
Care will make the determination whether the product should be
returned to the following address: Honeywell Return Goods,
Dock 4 MN10-3860, 1885 Douglas Dr N, Golden Valley, MN
55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This
warranty shall not apply if it is shown by Honeywell that the defect or
malfunction was caused by damage which occurred while the prod-
uct was in the possession of a consumer.
Honeywell's sole responsibility shall be to repair or replace the prod-
uct within the terms stated above. HONEYWELL SHALL NOT BE
LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING,
DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WAR-
RANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF
THIS PRODUCT. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so this limitation may not
apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEY-
WELL MAKES ON THIS PRODUCT. THE DURATION OF ANY
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, IS HEREBY LIMITED TO THE ONE-YEAR DURATION OF
THIS WARRANTY. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to
you.
This warranty gives you specific legal rights, and you may have other
rights which vary from state to state.
If you have any questions concerning this warranty, please write Hon-
eywell Customer Relations, 1985 Douglas Dr, Golden Valley, MN
55422 or call 1-800-468-1502. In Canada, write Retail Products
10.
ON15-02H, Honeywell Limited/Honeywell Limitée, 35 Dynamic Drive,
Scarborough, Ontario M1V4Z9.

Customer Assistance

If you have any questions about the operation of your thermostat,
please go to http://yourhome.honeywell.com, or call Honeywell
Customer Care toll-free at 1-800-468-1502.
As an E
determined that this product meets the E
guidelines for energy efficiency.
®
S
partner, Honeywell has
NERGY
TAR
NERGY
69-1855-1
2008-01-29
11.
12.
S
TAR
4/4

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