Sony clie PEG-N710C Operating Instructions Manual page 201

Troubleshooting – Frequently Asked Questions
Recharging problems
When I place my CLIE handheld in the cradle, it does not
recharge.
, Confirm that your CLIE handheld is well seated in the cradle.
, Confirm that your cradle is plugged into an AC power adapter.
, Confirm that you are using the cradle and AC adapter that came
with your CLIE handheld.
, Confirm your CLIE handheld is turned off. Otherwise, it will not
fully charge.
Password problems
I forgot the password, and my CLIE handheld is not locked.
, You can use Security to delete the password, but your CLIE
handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIE handheld:
1
Perform a HotSync operation to back up your data.
2
Tap Forgotten Password in Security to remove the password and
delete all private records.
3
Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIE handheld.
I forgot the password and my CLIE handheld is locked.
, If you assign a password and lock your CLIE handheld, you must perform
a hard reset to continue using your CLIE handheld. See "Resetting your
Sony CLIE Handheld" (on page 26) for more information.
Chapter6
Additional information
201