Sony clie PEG-N710C Operating Instructions Manual page 197

Troubleshooting – Frequently Asked Questions
Check the following on your CLIE handheld:
, If the telephone line you are using has Call Waiting, make sure you
selected the Disable call waiting option under "Modem Sync Phone
Setup" on your CLIE handheld and entered the correct code.
, Make sure the telephone line you are using is not noisy. This can
interrupt communications.
, Check the batteries in your modem and replace them if necessary.
I cannot perform an IR HotSync operation.
, Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
, On your CLIE handheld, make sure that the HotSync application is
set to IR to a PC/Handheld.
, Make sure that the IR port of your CLIE handheld is aligned directly
opposite to, and within a few inches of, the infrared device of your
computer.
, IR HotSync operations do not work after you receive a low battery
warning. Check the battery power of your CLIE handheld. Recharge
the battery if necessary.
, If you have problems using a specific speed, select Prefs, Connection,
IR to a PC/Handheld, Edit, and then Details. Then select a lower
speed in the Details dialog box.
My CLIE handheld appears to freeze when I place it near my
computer.
, Move your CLIE handheld away from the computer's infrared port.
, Make sure that you turn the Beam Receive function off.
Chapter6
Additional information
Continued on next page
197