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Cisco Secure Endpoint PC4000 Hardware Installation Guide First Published: 2023-08-28 Last Modified: 2023-11-03 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
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Maintain Safety with Electricity Prevent ESD Damage Site Environment Site Considerations Power Supply Considerations Rack Configuration Considerations C H A P T E R 3 Mount the Chassis Unpack and Inspect the Chassis Rack-Mount the Chassis Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Connect Cables, Turn on Power, and Verify Connectivity C H A P T E R 4 Maintenance and Upgrade Power Button Shut Down Remove and Replace a Drive Remove and Replace a Power Supply Cisco Secure Endpoint PC4000 Hardware Installation Guide...
Product ID Numbers, on page 12 for a list of the spare product IDs (PIDs) associated with the Secure Endpoint PC4000. You can remove and replace drives and power supplies. For all other internal component failures, you must send your chassis for return merchandise authorization (RMA).
SFP+ cables (Optional; in package if — ordered.) Serial Number Location The serial number (SN) for the Secure Endpoint PC4000 is printed on the pullout asset card located on the front panel as shown in the following figure. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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The cover latch on the top of the chassis cover is not supported. There are no internal field-replaceable parts in the Secure Endpoint PC4000. Figure 3: Serial Number Location on Cover Serial number label Cisco Secure Endpoint PC4000 Hardware Installation Guide...
The following figure shows the front panel features and disk-drive configuration for the Secure Endpoint PC4000. See Front Panel LEDs, on page 6 for a description of the LEDs. Figure 4: Secure Endpoint PC4000 Front Panel Drive bays 1-14 are populated with SSDs Drive bays 15-24 populated with 7.6TB for the /data volume.
• Amber—The appliance is in standby • Blue, flashing—The unit mode. identification function is activated. • Green—The appliance is in main power mode. Power is supplied to all appliance components. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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• Amber, flashing—One or more fan • Green—One or more Ethernet LOM modules breached the unrecoverable ports are link-active, but there is no threshold. activity. • Green, flashing—One or more Ethernet LOM ports are link-active, with activity. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
Rear Panel The following figure shows the rear panel of the Secure Endpoint PC4000. Figure 6: Rear Panel PCIe riser 1 (PCIe slot 1, 2, 3) PCIe riser 2 (PCIe slots 4, 5, 6) PCIe slot 3 is used for the SFP+ ports.
• Off—Link speed is 10 Mbps • Off—No link is present • Amber—Link speed is 100 Mbps • Green—Link is active • Green—Link speed is 1 Gbps • Green, flashing—Traffic is present on the active link Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• Amber, flashing with one-second interval—Drive locate function activated in the software Power Supply The following table lists the specifications for each 1050-W AC power supply (Cisco part number UCSC-PSU1-1050W) used in the Secure Endpoint PC4000. Table 2: Power Supply Specifications Description...
RSP2 Input connector IEC320 C14 Hardware Specifications The following table lists the hardware specifications for the Secure Endpoint PC4000. Table 3: Secure Endpoint PC4000 Hardware Specifications Specification Dimensions (H x W x D) 3.4 x 16.9 x 29.5 in. (8.64 x 42.9 x 74.0 cm) Maximum weight (fully loaded chassis) 57.5 lb (26.1 kg)
Operation at 73°F (23°C) Product ID Numbers The following table lists the spare Product IDs (PIDs) associated with the Secure Endpoint PC4000. The spare components are ones that you can order and replace yourself. If any internal components fail, you must RMA the entire chassis including the SFPs and SFP cables.
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Figure 9: Australia (CAB-9K10A-AU) Plug: A.S. 3112-2000 Cord set rating: 10 A, 250 V Connector: IEC 60320/C15 — Figure 10: Brazil (PWR-250V-10A-BZ) Plug: NBR 14136 Cord set rating: 10 A, 250 V Connector: IEC 60320/C13 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Cord set rating: 10 A, 250 V Connector: HS10S, C-13 to C-14 (recessed — receptacle) Figure 13: Cabinet Jumper (CAB-C13-CBN) Plug: SS10A Cord set rating: 10 A, 250 V Connector: HS10S, C-13 to C-14 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Plug: CEE 7/7 (M2511) Cord set rating: 10 A/16 A, 250 V Connector: IEC 60320/C15 (VSCC 15) — Figure 16: India (CAB-250V-10A-ID) Plug: IS 6538-1971 Cord set rating: 16 A, 250 V Connector: IEC 60320-C13 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Plug: CEI 23-16/VII (I/3G) Cord set rating: 10 A, 250 V Connector: IEC 60320/C15 — (EN 60320/C15M) Figure 19: Japan (CAB-JPN-3PIN) Plug: JIS 8303 Cord set rating: 12 A, 125 V Connector: IEC 60320/C13 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Plug: EL211 (KSC 8305) Cord set rating: 10 A, 250 V Connector: IEC 60320/C15 — Figure 22: North America (CAB-9K12A-NA) Plug: NEMA5-15P Cord set rating: 13 A, 125 V Connector: IEC 60320/C15 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Plug: NEMA L6-20 (molded twist lock) Cord set rating: 13 A, 250 V Connector: IEC 60320/C13 — Figure 25: Switzerland (CAB-9K10A-SW) Plug: SEV 1011 (MP232-R) Cord set rating: 10 A, 250 V Connector: IEC 60320/C15 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Plug: EL 302 (CNS10917) Cord set rating: 10 A, 125 V Connector: IEC 60320/C13 — Figure 27: United Kingdom (CAB-9K10A-UK) Plug: BS1363A/SS145 Cord set rating: 10 A, 250 V Connector: IEC 60320/C15 — Cisco Secure Endpoint PC4000 Hardware Installation Guide...
Statement 1005—Circuit Breaker This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: USA: 120 V, 15 A (EU: 250 V, 16 A) Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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(EMI) that might disrupt other equipment, and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• Wear safety glasses if you are working under any conditions that might be hazardous to your eyes. • Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. • Never attempt to lift an object that is too heavy for one person. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• The chassis is equipped with an AC-input power supply, which is shipped with a three-wire electrical cord with a grounding-type plug that fits into a grounding-type power outlet only. Do not circumvent this safety feature. Equipment grounding should comply with local and national electrical codes. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• Check the power at the site before installing the chassis to ensure that it is free of spikes and noise. Install a power conditioner, if necessary, to ensure proper voltages and power levels in the appliance-input voltage. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through the chassis. The best placement of the baffles depends on the airflow patterns in the rack. Experiment with different arrangements to position the baffles effectively. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
• Model and serial number of the damaged unit • Description of damage • Effect of damage on the installation Rack-Mount the Chassis You can install the chassis in a rack using the Cisco rack kit. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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• The slide rails for the chassis have an adjustment range of 24 to 36 inches (610 to 914 mm). Note The slide rails supplied by Cisco Systems for the chassis do not require tools for installation if you install them in a rack that has square 0.38-inches (9.6 mm), round 0.28-inches (7.1 mm), or #12-24 UNC threaded holes.
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The slide rail front end wraps around the outside of the rack post and the mounting pegs enter the rack-post holes from the outside-front. Note The rack post must be between the mounting pegs and the open securing plate. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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The screw threads into the static part of the rail on the rack post and prevents the chassis from being pulled out. Repeat for the opposite slam latch. What to do next Continue with Connect Cables, Turn on Power, and Verify Connectivity, on page Cisco Secure Endpoint PC4000 Hardware Installation Guide...
If your unit has modules, secure them with the provided screws. Warning To reduce the risk of electric shock and fire, a readily accessible disconnect device must be incorporated in the fixed wiring. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Connect one Cisco-supported SFP+ transceiver and cable to the far left SFP port in PCIe 3 (see Rear Panel, on page 8). This is eth0 used to manage the PC4000 through the Opadmin console and should connect to a secure management network.
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Step 2 Connect a second Cisco-supported SFP+ transceiver and cable to the SFP port to the right of the eth0 port in step 1. This is eth1 used to access the Secure Endpoint console and allows your Secure Endpoint connectors to perform cloud queries so should be connected to a network accessible to your endpoints.
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Connect Cables, Turn on Power, and Verify Connectivity Step 10 Choose HTML based KVM session from the Launch KVM option on the browser page. See the Private Cloud Administration Portal User Guide to continue setup and configuration. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
Check the Power LED: • Amber—The Secure Endpoint PC4000 is already in standby mode and you can safely remove power. • Green—The Secure Endpoint PC4000 is in main power mode and you must shut it down before you can safely remove power.
The drives are hot-swappable. You do not have to shut down the PC4000 to remove or replace drives. Note You cannot add more drives to your PC4000. You can only replace the drives in the slots that are supported for your model.
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Grasp and open the ejector lever and then pull the drive tray out of the slot. Figure 32: Remove the Drive Ejector handle Release button Step 2 Remove the four drive-tray screws that secure the drive to the tray and then lift the drive out of the tray. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
1, then power supply 2 is put into a standby state. Caution When you replace power supplies, do not mix power supply types in the Private Cloud appliance. Both power supplies must be the same wattage and Cisco PID. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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There are no serviceable parts inside. To avoid risk of electric shock, do not open. Warning This unit might have more than one power supply connection. To reduce risk of electric shock, remove all connections to de-energize the unit. Cisco Secure Endpoint PC4000 Hardware Installation Guide...
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Push the power supply into the bay until the release lever locks. c) Connect the power cord to the new power supply. d) If you shut down the Private Cloud appliance, press the Power button to return it to main power mode. Cisco Secure Endpoint PC4000 Hardware Installation Guide...