Page 1 Model No. KX-TVM200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVM50/KX-TVM200: Version 2.1 (Main Software Version 2.50 or later) Document Version 2.1 2008/04...
Page 2 System Components System Components The Voice Processing System (VPS) consists of the following system components when fully-equipped with all available optional cards. KX-TVM50 Model Description Main Unit KX-TVM50 Voice Processing System Optional Cards KX-TVM502 2-Port Hybrid Expansion Card KX-TVM503 2-Port Digital Expansion Card...
Page 3 Important Safety Instructions Important Safety Instructions When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Follow all product warnings, cautions, and instructions. •...
Page 4 Important Safety Instructions For users in Taiwan: • Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX. • When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries.
Page 5 General Security Precautions All data, including user information, is stored in the hard disk (KX-TVM200) or flash memory (KX-TVM50) of the VPS. Make sure the VPS is installed in a secure location, so that the VPS cannot be physically removed by an unauthorised party.
Page 6 Security Information Do not disclose passwords. Change passwords periodically. Use long and random passwords. Inform the customer of the importance of password security and the possible dangers if passwords become known to others. Change the default System Administrator password the first time you access the VPS via KX-TVM Maintenance Console.
Page 7 KX-TVM200NE are in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http://doc.panasonic.de...
Page 8 Other Information For future reference Record the information in the space below for future reference. Note • The serial number of this product may be found on the label affixed to the side of the unit. You should note the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
Page 9 Introduction About this Manual This Installation Manual is designed to serve as an overall technical reference for the KX-TVM50/ KX-TVM200. It provides instructions for installing the VPS hardware, configuring the connected PBX for use with the VPS, and getting started with the KX-TVM Maintenance Console software. This manual is divided into...
Page 10 Introduction Manager’s Manual The Voice Processing System Manager’s Manual describes the programming and maintenance features available to the System Manager and Message Manager. Relevant sections from the Manager’s Manual are listed throughout this manual for your reference. Subscriber’s Manual The Voice Processing System Subscriber’s Manual describes how subscribers can access commonly used VPS features and functions with their extensions and mailboxes.
Page 11 If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
Page 12 Precautions for Users in the United Kingdom How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover. Installation Manual Document Version 2.1 2008/04...
Page 13: Table Of Contents
Before Installation ......................32 Unpacking ........................35 Names and Locations .....................36 Installation Overview ......................41 Opening/Closing the Covers ..................42 Removing the Dummy Cover Plates ................46 Installing Optional Cards—KX-TVM50 ................47 2.7.1 2-Port Hybrid Expansion Card (KX-TVM502) ..............48 2.7.2 2-Port Digital Expansion Card (KX-TVM503) ..............50 2.7.3 Memory Expansion Card (KX-TVM524) .................52...
Page 14 KX-TD500 PBX Programming for DPT Integration .............113 KX-TA Series PBX Programming for APT Integration ..........117 Completing the PBX-VPS Connection ................119 5 PBX Programming for Inband Integration (KX-TVM50 only) ....121 Guidelines for Inband Integration ................122 5.1.1 What is Inband Integration? ..................122 5.1.2...
Page 15 Index......................195 Document Version 2.1 2008/04 Installation Manual...
Page 16 Installation Manual Document Version 2.1 2008/04...
Page 17: Voice Processing System Overview
Section 1 Voice Processing System Overview This section provides a basic introduction to the VPS and its specifications. It briefly explains what the VPS can do, and how it is connected to and interacts with the PBX. Document Version 2.1 2008/04 Installation Manual...
Page 18: Basic System Construction
1.1 Basic System Construction 1.1.1 Main Unit The KX-TVM50 is equipped with 2 jacks. Its flash memory card provides 4 hours of recording capacity. The KX-TVM200 does not provide factory-installed jacks. Its hard disk drive provides 1000 hours of recording capacity.
Page 19: System Connection Diagram
1.1.2 System Connection Diagram 1.1.2 System Connection Diagram Remote PC Telephone Company Lines DPT/APT/Inband Interface Interface Voice Processing System Internal Internal Modem Modem KX-TVM50 KX-TVM50 KX-TVM50 KX-TVM200 KX-TVM200 KX-TVM200 Server PC Document Version 2.1 2008/04 Installation Manual...
Page 20: Options
VPS. The PC can be connected via the built-in USB port of the VPS, or can access the VPS over a local network via the built-in LAN port (KX-TVM200) or an optional KX-TVM594 LAN Interface Card (KX-TVM50). Off-site programming is also possible provided an optional KX-TVM296 Modem Card is installed in the VPS.
Page 21: Recommendations For System Configuration
If the PBX and VPS have heavy traffic and callers cannot reach the VPS because of congestion, more VPS ports should be added. Recommendations are outlined in the following charts. KX-TVM50 KX-TVM50 No. of Trunks No. of Optional Port No.
Page 22 1.1.6 Recommendations for System Configuration KX-TVM200 No. of Trunks No. of Optional Port No. of Trunks No. of Ports When Using AA Service Cards 73–78 49–52 79–84 53–56 85–90 57–60 91–96 61–64 97–102 65–68 103–108 69–72 109–114 73–76 115–120 77–80 121–126 81–84 127–132...
Page 23: Compatible Pbxs
1.1.7 Compatible PBXs 1.1.7 Compatible PBXs The VPS can be integrated with the following PBXs using the integration types listed below. KX-TVM50 Minimum Software Version for PBX Model Recommended Integration Type Recommended Integration Type KX-TDE Series DPT Integration KX-TDA Series...
Page 24: Voice Mail Integration
Connect the other jacks to the VPS in the same order as they are found in Voice Mail Port Assignment in the PBX. APT Integration (KX-TVM50 only) When the VPS and PBX use APT Integration, voices are sent using analogue technology, and data is sent digitally.
Page 25: Connection Examples-Kx-Tvm50
1.2.2 Connection Examples—KX-TVM50 1.2.2 Connection Examples—KX-TVM50 DPT Integration When using DPT Integration, VPS jacks are connected to the digital extension ports of the PBX. Note that only odd numbered VPS jacks (1, 3, and 5) can be used. Each of these VPS jacks provides 2 VPS ports and can handle 1 call per port.
Page 26 1.2.2 Connection Examples—KX-TVM50 APT Integration When using APT Integration, VPS jacks are connected to the hybrid extension jacks of the PBX. Each VPS jack provides 1 VPS port and can handle 1 call per port. Note • Jack 1 must be connected to the PBX.
Page 27 1.2.2 Connection Examples—KX-TVM50 Inband/No Integration When using Inband/No Integration, VPS jacks are connected to the SLT ports of the PBX. Each VPS jack provides 1 VPS port and can handle 1 call per port. Connection Example (Factory-installed Jacks and KX-TVM502 ´ 2, Inband/No Integration...
Page 28: Connection Examples-Kx-Tvm200
1.2.3 Connection Examples—KX-TVM200 1.2.3 Connection Examples—KX-TVM200 DPT Integration The KX-TVM200 supports DPT Integration only, therefore it must be connected to the digital extension ports of the PBX. Each VPS jack provides 2 VPS ports and can handle 1 call per port. Note •...
Page 29: Specifications
Inband Integration: Programmable DTMF sequence The recording capacity specification shown here for the KX-TVM50 applies to when one system prompt language is installed. Recording capacity is reduced by about 1 hour for each additional system prompt language that is installed.
Page 30 100 V AC to 240 V AC, 1.5 A, 50 Hz/ 60 Hz (Panasonic AC adaptor, PSLP1244) or 110 V AC to 240 V AC, 1.35 A, 50 Hz/60 Hz (Panasonic AC adaptor, PSLP1434) DC Input 40 V, 1.38 A (55.2 W) 9 V, 0.75 A (6.75 W)
Page 31: Installation
Section 2 Installation This section explains how to install the VPS and its optional cards. Document Version 2.1 2008/04 Installation Manual...
Page 32: Before Installation
2.1 Before Installation 2.1 Before Installation Please read the following precautions before installing the VPS. Installation Precautions The VPS should be wall-mounted. Improper placement of the system may result in malfunction, noise, or discolouration. Avoid installing the VPS in the following places: •...
Page 33 2.1 Before Installation Environmental Requirements (KX-TVM200 only) The hard disk drive is sensitive to cold, heat, dryness, humidity, shock, vibration, and magnetic fields. Please observe the conditions specified below. Hard Disk Drive Usage Environment Operating Temperature: 5 °C to 40 °C Operating Humidity: See the graph below.
Page 34 2.1 Before Installation Necessary Tools (not supplied) Twisted pair 4-conductor cables are needed for connecting the VPS to the PBX. For the KX-TVM50, twisted pair 2-conductor cables are needed if using Inband or No Integration. A USB cable is needed when connecting the VPS to the PC that will used for programming via the KX-TVM Maintenance Console.
Page 35: Unpacking
2.2 Unpacking 2.2 Unpacking The following items are included with the VPS. KX-TVM50 KX-TVM200 Main Unit AC Adaptor AC Cord Screws (Wall Mounting) Washers (Wall Mounting) Cable strap CD-ROM Document Version 2.1 2008/04 Installation Manual...
Page 36: Names And Locations
2.3 Names and Locations 2.3 Names and Locations Outside/Inside View KX-TVM50 RUN Indicator ALARM Indicator Dummy Cover Plates (for Port Card Slots 2 and 3) Factory-installed Jacks RESET Button SHUTDOWN Button Mode Switch USB Port Dummy Cover Plate (for LAN Interface Card)
Page 37 2.3 Names and Locations KX-TVM200 RUN Indicator ALARM Indicator Dummy Cover Plates (for Port Card Slots 1 to 6) RESET Button SHUTDOWN Button Mode Switch LAN Port USB Port Dummy Cover Plate (for Modem Card) Earth Terminal DC IN Power Switch Main Board Front Cover 3.5"...
Page 38 SAFETY PRECAUTION: When making any connections or removing the cover, be sure the power switch is turned off. Factory-installed Flash Memory Card (KX-TVM50 only) Stores all system programming and system prompts, and allows up to 4 hours of message recording time.
Page 39 CAUTION All user-recorded prompts are erased. Reserved KX-TVM50 only Puts the VPS in APT Integration mode. Auto Configuration starts and all ports are set to provide Automated Attendant service. KX-TVM50 only Puts the VPS in APT Integration mode. Auto Configuration starts and all ports are set to provide Voice Mail service.
Page 40 2.3 Names and Locations Turn the power switch back on. Connect the port cables. Confirm that the RUN indicator blinks the same number of times as the Mode Switch position (e.g., 5 blinks for switch position 5, etc.). • This may take several minutes. The ALARM indicator and RUN indicator will first blink intermittently before the RUN indicator blinks to indicate the Mode Switch position.
Page 41: Installation Overview
Open the covers (see 2.5 Opening/Closing the Covers). Remove the Dummy Cover Plates (see 2.6 Removing the Dummy Cover Plates). Install the optional cards (see 2.7 Installing Optional Cards—KX-TVM50 or 2.8 Installing Optional Cards—KX-TVM200). Connect the VPS to the appropriate extension ports of the PBX (see 1.2.2 Connection Examples—...
Page 42: Opening/Closing The Covers
2.5 Opening/Closing the Covers 2.5 Opening/Closing the Covers The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Opening the Covers Push the release button in the direction shown below (1), and slide the cable cover in the direction shown below (2).
Page 43 2.5 Opening/Closing the Covers While holding both tabs located on the sides of the front cover, swing the cover open as shown. Removing/Attaching the Front Cover You may also detach the front cover from its hinges. Removing the Front Cover While holding the front cover open at a 45°...
Page 44 2.5 Opening/Closing the Covers Attaching the Front Cover Fit the front cover to the main unit as shown below, then close the front cover. Closing the Covers Close the front cover, then tighten the 3 screws. Screw Installation Manual Document Version 2.1 2008/04...
Page 45 2.5 Opening/Closing the Covers Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place. Slide the cable cover down until it locks. Document Version 2.1 2008/04 Installation Manual...
Page 46: Removing The Dummy Cover Plates
Before installing optional cards, cut and remove the appropriate dummy cover plates from the main unit using cutting pliers, as shown below. The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Dummy Cover Plate CAUTION For safety reasons, smooth the cut edges after removing the dummy cover plates.
Page 47: Installing Optional Cards-Kx-Tvm50
2.7 Installing Optional Cards—KX-TVM50 2.7 Installing Optional Cards—KX-TVM50 The KX-TVM50 can be expanded by installing the following optional cards. Model Model Name Maximum Quantity KX-TVM502 2-Port Hybrid Expansion Card KX-TVM503 2-Port Digital Expansion Card KX-TVM524 Memory Expansion Card KX-TVM594 LAN Interface Card...
Page 48: 2-Port Hybrid Expansion Card (Kx-Tvm502)
2.7.1 2-Port Hybrid Expansion Card (KX-TVM502) 2.7.1 2-Port Hybrid Expansion Card (KX-TVM502) Each KX-TVM502 adds 2 ports to the VPS which can be used for DPT, Inband, or No Integration. KX-TVM502 cards can be installed in slots 2 and 3 of the VPS. Note •...
Page 49 2.7.1 2-Port Hybrid Expansion Card (KX-TVM502) Insert and tighten the screws as shown. Screw Note • The KX-TVM502 operates at SELV. Document Version 2.1 2008/04 Installation Manual...
Page 50: 2-Port Digital Expansion Card (Kx-Tvm503)
2.7.2 2-Port Digital Expansion Card (KX-TVM503) 2.7.2 2-Port Digital Expansion Card (KX-TVM503) Each KX-TVM503 adds 2 ports to the VPS which can be used for DPT Integration. KX-TVM503 cards can be installed in slots 2 and 3 of the VPS. Maximum Configuration Basic Configuration KX-TVM503 ´...
Page 51 2.7.2 2-Port Digital Expansion Card (KX-TVM503) Insert and tighten the screws as shown. Screw Note • The KX-TVM503 operates at SELV. Document Version 2.1 2008/04 Installation Manual...
Page 52: Memory Expansion Card (Kx-Tvm524)
2.7.3 Memory Expansion Card (KX-TVM524) 2.7.3 Memory Expansion Card (KX-TVM524) The KX-TVM524 adds an additional 4 hours of recording time to the VPS. Included Items None Installation Insert the card between the guide rails and slide it down as shown. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it.
Page 53: Lan Interface Card (Kx-Tvm594)
2.7.4 LAN Interface Card (KX-TVM594) 2.7.4 LAN Interface Card (KX-TVM594) The KX-TVM594 allows the VPS to be accessed over a local area network (LAN) for administration purposes. Included Items Screw ´ 1 Installation Insert the card between the guide rails and slide it down as shown. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it.
Page 54 2.7.4 LAN Interface Card (KX-TVM594) Insert and tighten the screw as shown. Screw Installation Manual Document Version 2.1 2008/04...
Page 55: Modem Card (Kx-Tvm296)
2.7.5 Modem Card (KX-TVM296) 2.7.5 Modem Card (KX-TVM296) The KX-TVM296 allows the VPS to be accessed remotely for administration purposes. Included Items Screw ´ 1 Installation Insert the card between the guide rails and slide it down as shown. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it. CAUTION When installing optional cards, do not put pressure on the main board.
Page 56 2.7.5 Modem Card (KX-TVM296) Insert and tighten the screw as shown. Screw Note • The KX-TVM296 operates at TNV. Installation Manual Document Version 2.1 2008/04...
Page 57: Installing Optional Cards-Kx-Tvm200
2.8 Installing Optional Cards—KX-TVM200 2.8 Installing Optional Cards—KX-TVM200 The KX-TVM200 can be expanded by installing the following optional cards. Model Model Name Maximum Quantity KX-TVM204 4-Port Digital Expansion Card KX-TVM296 Modem Card CAUTION Before installing optional cards, it is very important that the power to the unit be turned off. Before touching the optional cards or any components within the unit, discharge any static electricity from your body by touching the earth terminal (if it is connected to earth) or by using an earthing strap (user-supplied).
Page 58: 4-Port Digital Expansion Card (Kx-Tvm204)
2.8.1 4-Port Digital Expansion Card (KX-TVM204) 2.8.1 4-Port Digital Expansion Card (KX-TVM204) Each KX-TVM204 adds 4 ports to the VPS which can be used for DPT Integration. KX-TVM204 cards can be installed in slots 1 to 6 of the VPS. Maximum Configuration Basic Configuration (KX-TVM204 ´...
Page 59 2.8.1 4-Port Digital Expansion Card (KX-TVM204) Insert the new extension bolts (included with the card) into the holes on the card, and tighten them to secure the card. Extension Bolt Document Version 2.1 2008/04 Installation Manual...
Page 60 2.8.1 4-Port Digital Expansion Card (KX-TVM204) Installing Cards in Slot 5 or Slot 6 When installing a card in Slot 5 or 6, secure the card using the screws included with the card, instead of the extension bolts. Screw Note •...
Page 61: Modem Card (Kx-Tvm296)
2.8.2 Modem Card (KX-TVM296) 2.8.2 Modem Card (KX-TVM296) The KX-TVM296 allows the VPS to be accessed remotely for administration purposes. Included Items Screw ´ 1 Installation Insert the card between the guide rails and slide it down as shown. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it. CAUTION When installing optional cards, do not put pressure on the main board.
Page 62: Pbx Connections
One jack of the VPS can be connected to 1 jack of the PBX. For APT/DPT Integration, use a 4-conductor cable to connect the VPS and PBX. For Inband or No Integration (KX-TVM50 only), use a 2-conductor (T and R) cable.
Page 63: Modular Plug Connection
• When the VPS and PBX use APT or DPT Integration, use 0.5 mm telephone cords. The maximum length of each telephone cord connecting the VPS and PBX should be under 100 m. KX-TVM50 KX-TVM200 Document Version 2.1 2008/04 Installation Manual...
Page 64: Pc Connection
A PC connected to the VPS can be used to program various VPS settings. 2.10.1 USB Connection An on-site PC can be connected to the VPS via USB. To USB port KX-TVM50 KX-TVM200 Note • We recommend using a USB cable of no more than 5 m in length.
Page 65: Lan Connection
2.10.3 Modem Connection 2.10.2 LAN Connection An on-site PC can be connected to the VPS over a local area network (LAN). For the KX-TVM50, an optional LAN Interface Card must be installed in the VPS. To network port Switching Hub...
Page 66 2.10.3 Modem Connection PC are routed to the extension port connected to the VPS modem. Note that the effective data transfer rate of the internal modem (maximum 33,600 bps) will be subject to the throughput limitations of the PBX. Installation Manual Document Version 2.1 2008/04...
Page 67: Frame Earth Connection
Note • Green-and-yellow insulation is required, and the cross-sectional area of the conductor must be more than 0.75 mm or 18 AWG. Tighten the screw. Connect the earthing wire to earth. KX-TVM50 Screw Earthing wire To earth KX-TVM200 Screw Earthing...
Page 68: Connecting The Ac Adaptor
2.12 Connecting the AC Adaptor 2.12 Connecting the AC Adaptor Plug the DC connector of the AC adaptor into DC IN. KX-TVM50 DC IN DC Connector AC Adaptor KX-TVM200 DC IN DC Connector AC Adaptor Installation Manual Document Version 2.1 2008/04...
Page 69 To AC outlet IMPORTANT KX-TVM50: Use only the included Panasonic AC adaptor, part number PSLP1322. KX-TVM200: Use only the included Panasonic AC adaptor, part number PSLP1244 or PSLP1434, or the KX-A236 Additional AC Adaptor. Document Version 2.1 2008/04 Installation Manual...
Page 70: Securing The Cables
2.13 Securing the Cables 2.13 Securing the Cables The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Attach the included strap to either of the 2 rails depending on your preference. Rail Rail Bind the cables as shown.
Page 71 2.13 Securing the Cables Attach the cable cover (2.5 Opening/Closing the Covers). Cable Cover Note • For safety reasons, do not stretch, bend, or pinch the cables. • If you prefer, you can cut the other side of the cable cover and run the cables through that opening. For safety reasons, smooth the cut edges.
Page 72: Initialising The Vps During Installation
2.14 Initialising the VPS During Installation 2.14 Initialising the VPS During Installation Before programming the VPS for the first time, perform the initialisation procedure described below. All settings are reset to their default values. Recorded messages are erased. System prompts (including customised prompts) are preserved.
Page 73: Wall Mounting
Mounting on a Wooden Wall Place the appropriate wall mounting template (found on the last 2 pages of this manual) on the wall to mark the locations where the 3 screws need to be placed. KX-TVM50 KX-TVM200 120 mm 130 mm...
Page 74 2.15.1 Wall Mounting the VPS Note • Do not block the openings of the unit. Allow space of at least 20 cm above and 10 cm on the sides of the unit. • Make sure that the wall behind the unit is flat and free of obstructions so that the openings on the back of the unit will not be blocked.
Page 75 Place the appropriate wall mounting template (found on the last 2 pages of this manual) on the wall to mark the locations where the 3 screws need to be placed. KX-TVM50 KX-TVM200 120 mm...
Page 76 2.15.1 Wall Mounting the VPS Mount the unit as shown. Note • Do not block the openings of the unit. Allow space of at least 20 cm above and 10 cm on the sides of the unit. • Make sure that the wall behind the unit is flat and free of obstructions so that the openings on the back of the unit will not be blocked.
Page 77: Wall Mounting The Ac Adaptor
2.15.2 Wall Mounting the AC Adaptor Mounting on Wooden Wall Place the AC adaptor wall mounting template (found later in this section) on the wall to mark the locations where the 2 screws need to be placed. KX-TVM50 KX-TVM200 83 mm 110 mm Install the screws and washers (included) in the wall.
Page 78 Place the AC adaptor wall mounting template (found later in this section) on the wall to mark the locations where the 2 screws need to be placed. KX-TVM50 KX-TVM200 83 mm 110 mm Install 2 anchor plugs (user-supplied) in the wall.
Page 79 2.15.2 Wall Mounting the AC Adaptor Mount the AC adaptor as shown. Document Version 2.1 2008/04 Installation Manual...
Page 80 2.15.2 Wall Mounting the AC Adaptor Wall Mounting Template for AC Adaptor Please copy this page and use as a reference for wall mounting the KX-TVM50. Install a screw here. 83 mm Install a screw here. Note • When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template.
Page 81 2.15.2 Wall Mounting the AC Adaptor Please copy this page and use as a reference for wall mounting the KX-TVM200. Install a screw here. 110 mm Install a screw here. Note • When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template.
Page 82 2.15.2 Wall Mounting the AC Adaptor Installation Manual Document Version 2.1 2008/04...
Page 83: Installing Kx-Tvm Maintenance Console
Section 3 Installing KX-TVM Maintenance Console This section explains how to install KX-TVM Maintenance Console on a PC. Document Version 2.1 2008/04 Installation Manual...
Page 84: Overview
3.1 Overview 3.1 Overview After wall mounting and connecting the VPS to the PBX, you can begin programming the VPS. This programming should be performed by the installer, using the KX-TVM Maintenance Console software. This software can be used to set system parameters, change system prompts, diagnose system functions, etc. KX-TVM Maintenance Console supports connection to the VPS via USB, LAN, and modem.
Page 85: Kx-Tvm Maintenance Console Installation
3.2 KX-TVM Maintenance Console Installation 3.2 KX-TVM Maintenance Console Installation System programming, diagnosis, and data upload/download can be performed with a PC using the KX-TVM Maintenance Console software. System Requirements Required Operating System Microsoft Windows 2000, Windows XP Professional Service Pack 2, or Windows Vista Business Edition ®...
Page 86 3.2 KX-TVM Maintenance Console Installation Installing KX-TVM Maintenance Console Copy the KX-TVM Maintenance Console setup file to a local drive on the PC. (Its icon is shown here, on the left.) Double-click the setup file to run the installer. Follow the on-screen instructions provided by the installation wizard. Click Yes when prompted to copy the USB drivers, specify a location, then click OK.
Page 87: Starting Kx-Tvm Maintenance Console
3.3 Starting KX-TVM Maintenance Console 3.3 Starting KX-TVM Maintenance Console The instructions listed below explain how to start KX-TVM Maintenance Console. These instructions are for when connecting to the VPS via USB. Note • The screenshots shown here are for reference only, and may differ from the screens displayed on your •...
Page 88 3.3 Starting KX-TVM Maintenance Console The main window is displayed. Note • You can change the display language by clicking Utility®Set Language..., then selecting the desired language and clicking OK. • To confirm or change the parameters in the Set Default Parameters window after changing the display language, click Utility®Default Parameters®Set Default.
Page 89 If programming the VPS for the first time, the Quick Setup utility can help you program essential settings quickly and easily. See 6.1.2 Quick Setup for more information. • KX-TVM Maintenance Console supports versions 1.0 and 2.0 of the KX-TVM50 and KX-TVM200. The software performs according to the version number of the connected VPS. •...
Page 90 3.3 Starting KX-TVM Maintenance Console Program Mode KX-TVM Maintenance Console has three programming modes: Initial, Batch, and Interactive. The current mode is displayed in the lower-left corner of the screen. Initial Mode When KX-TVM Maintenance Console is started, it enters Initial mode. From here, you can choose to enter Batch mode or Interactive mode to program the VPS.
Page 91: Pbx Programming For Apt/Dpt Integration
Section 4 PBX Programming for APT/DPT Integration This section explains how to configure compatible Panasonic PBXs to use APT/DPT Integration with the VPS. Document Version 2.1 2008/04 Installation Manual...
Page 92: Guidelines For Apt/Dpt Integration
Unlike Inband Integration, when the VPS and PBX use APT or DPT Integration, information is sent between the PBX and VPS digitally. This allows the VPS to respond quickly and efficiently. Additionally, configuring a Panasonic PBX for APT or DPT Integration is generally much easier than configuring a PBX for Inband Integration.
Page 93 4.1.3 APT/DPT Integration Features Compatible Integra- tion Type Feature Description Caller Name Announce- After receiving Caller ID information from the telephone ment Over Intercom Paging company, the VPS announces the caller’s name and the ü ü trunk number. Intercom Paging The VPS can page subscribers through built-in speakers and external paging equipment.
Page 94 4.1.3 APT/DPT Integration Features Compatible Integra- tion Type Feature Description Remote Call Forwarding The subscribers and the Message Manager can program their extensions from a remote location to forward various — ü types of calls to a desired extension or an outside tele- phone.
Page 95: Kx-Tde And Kx-Tda Series Pbx Programming For Dpt Integration
4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration The screen shots shown in this section are for the KX-TDA200. Programming procedures and availability may vary by country/area, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information.
Page 96 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Set the port’s Connection to OUS. Select the attribute of DPT Property-Type to VM (DPT). Assign DPT Property-VM Unit No. and DPT Property-VM Port No.. Incoming calls will hunt starting at the lowest VM Port number.
Page 97 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Example Settings (1) Program the PBX so that all trunk calls are directed to the VPS (DIL feature). Go to the CO & Incoming Call-DIL Table & Port Setting screen. Assign the DIL Destination for each time mode and trunk to a floating extension number (VPS Port).
Page 98 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Example Settings (2) Program the PBX to direct incoming trunk calls to an operator, and to then direct those calls to the VPS when the operator does not answer. Program the PBX so that incoming trunk calls are directed to an operator (DIL feature). Go to the CO &...
Page 99 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Click Apply to save the changed data. Set the amount of time before a call is considered to be unanswered and therefore forwarded to the VPS. Go to the System-Timers & Counters-CO / Extension screen. Assign the Intercept Timer parameter.
Page 100 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Click Apply to save the changed data. Program the PBX so that it will direct intercepted calls to the VPS. Go to the Groups-VM(DPT) Group-System Setting screen. Set Intercept to Mailbox to Disable. Installation Manual Document Version 2.1 2008/04...
Page 101 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Click Apply to save the changed data. Document Version 2.1 2008/04 Installation Manual...
Page 102 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Example Settings (3) Program the PBX to direct incoming trunk calls to an Incoming Call Distribution (ICD) group, and to then direct those calls to the VPS when they are not answered. Program the PBX so that incoming trunk calls are directed to an ICD group (DIL feature).
Page 103 4.2 KX-TDE and KX-TDA Series PBX Programming for DPT Integration Click Apply to save the changed data. Program the PBX so that it will direct overflowed calls to the ICD group’s mailbox. Go to the Groups-VM(DPT) Group-System Setting screen. Set Intercept to Mailbox to Enable. Document Version 2.1 2008/04 Installation Manual...
Page 104: Installing Prompt Data For The Vm Menu Feature
4.2.1 Installing Prompt Data for the VM Menu Feature Click Apply to save the changed data. 4.2.1 Installing Prompt Data for the VM Menu Feature KX-TDA series PBXs (MPR version 2.0 or higher) and KX-TDE series PBXs can use the VM Menu feature, however, VM Menu prompt data must first be installed in the PBX using the following procedure.
Page 105: Kx-Te Series Pbx Programming For Apt Integration
4.3 KX-TE Series PBX Programming for APT Integration 4.3 KX-TE Series PBX Programming for APT Integra- tion The instructions in this section are for programming a KX-TE series PBX via the Operating and Maintenance Tool. To program a KX-TE series PBX using the Manager Extension, follow the instructions for KX-TA series PBX programming by referring to 4.6 KX-TA Series PBX Programming for APT Integration.
Page 106 4.3 KX-TE Series PBX Programming for APT Integration Go to the 1.System - 2.Main screen. Under Voice Mail, select APT Integration, then select each extension jack that is connected to the VPS. Click Apply to save the changed data. When Jack 7 & 8 is selected, extension jack numbers 07 and 08 will be in extension group 7 automatically. Likewise, when Jack 15 &...
Page 107 4.3 KX-TE Series PBX Programming for APT Integration automatically. Also the Extension Hunting type is set as Circular automatically in each of these 2 extension groups. You can confirm these automatic settings in the 2.Extension - 6.Extension Group screen. Program the appropriate trunk feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions.
Page 108 4.3 KX-TE Series PBX Programming for APT Integration If the VPS is only answering calls not answered by the operator (Operator Backup): Go to the 3.CO - 2.Incoming / Outgoing screen. Program lines to ring operator extensions immediately for all time modes. To give the operator time to answer the call before the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS.
Page 109 4.3 KX-TE Series PBX Programming for APT Integration for each extension connected to the VPS. Finally, go to the 3.CO - 1.Line Mode screen and set all trunk types to Normal. Click Apply to save the changed data. Complete the PBX-VPS connection by following from step 1 of 4.7 Completing the PBX-VPS Connection.
Page 110: Kx-Td Series Pbx Programming For Dpt Integration
4.4.1 KX-TD Series PBX Programming via the Manager’s Extension 4.4 KX-TD Series PBX Programming for DPT Integra- tion For KX-TD500 programming, refer to 4.5 KX-TD500 PBX Programming for DPT Integration. Programming procedures and availability may vary by country/area, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information.
Page 111: Kx-Td1232 Series Pbx Programming Via The Operating And Maintenance Tool
4.4.2 KX-TD1232 Series PBX Programming via the Operating and Maintenance Tool • If you are configuring a 2-cabinet system, all Voice Mail Ports should be assigned to either the Master or Slave System. From the SYS-PGM NO ? screen: Enter [117]. Press the NEXT button (SP-PHONE).
Page 112 4.4.2 KX-TD1232 Series PBX Programming via the Operating and Maintenance Tool Verify the Operating and Maintenance version being used. Sample display: Connect DSHS: KX-TD1232 ROM Version: [---P231UxxxxxB] CAN DB data (PC): Empty Version: 4.03A5 [0008301332] MUK Note • If you have an older version of the maintenance tool but have the correct ROM version in the PBX, you may still program the KX-TD1232 but you must program using the Manager’s Extension.
Page 113: Kx-Td500 Pbx Programming For Dpt Integration
4.5 KX-TD500 PBX Programming for DPT Integration 4.5 KX-TD500 PBX Programming for DPT Integration Follow the procedure below to program the VPS card(s) for DPT Integration. Programming procedures and availability may vary by country/area, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information.
Page 114 4.5 KX-TD500 PBX Programming for DPT Integration Confirm the LPR version of the card. Note • The LPR Version must be version 2 or higher for the first VPS card (101: DLC/DHLC), and 1 or higher for the second VPS card (104: DLC/DHLC). Assignment of the ports to be connected to the VPS Go to the 1-3 Extension Port Assignment screen.
Page 115 Go to the 1-4 VPS (DPT) Port Assignment screen. Select the corresponding equipment number in the TVP No. menu. Select your VPS model in the Type menu. KX-TVM50: Select TVP200-1 KX-TVM200 AL, NZ, SP, NL, JT, G, SE: Select TVP200-1 All other KX-TVM200 models: Select TVP300 Select the card (101: DLC/DHLC for jacks 1-8;...
Page 116 4.5 KX-TD500 PBX Programming for DPT Integration Assign an extension group number for the port. Note • Specify the extension group number (126 or 127 by default) to which VM or AA is assigned. Group numbers 1 to 128 are available to the VPS through additional programming. (Selecting VM has the same effect as selecting AA, regardless of how the VPS is programmed.) Click Apply to save the changed data.
Page 117: Kx-Ta Series Pbx Programming For Apt Integration
4.6 KX-TA Series PBX Programming for APT Integration 4.6 KX-TA Series PBX Programming for APT Integra- tion Programming procedures and availability may vary by country/area, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information. Note •...
Page 118 4.6 KX-TA Series PBX Programming for APT Integration To assign 2 jacks, press the SELECT button (AUTO ANS) again. Screen output: Port 7 & 8 or Port 15 & 16 To assign 1 jack, skip this step. Press the STORE button. Press END (HOLD).
Page 119: Completing The Pbx-Vps Connection
4.7 Completing the PBX-VPS Connection 4.7 Completing the PBX-VPS Connection Once you have finished installing all optional cards, connecting all telephones to the PBX, and configuring the PBX for APT/DPT Integration, proceed with the following steps to complete and test the PBX-VPS connection. Start KX-TVM Maintenance Console (see 3.2 KX-TVM Maintenance Console Installation).
Page 120 4.7 Completing the PBX-VPS Connection Note • If the correct lines are not online, make sure the correct PBX type is selected, that the PBX is properly programmed for APT/DPT Integration, and that the PBX and VPS are connected by 4-conductor cables.
Page 121: Pbx Programming For Inband Integration (Kx-Tvm50 Only)
Section 5 PBX Programming for Inband Integration (KX-TVM50 only) This section explains how to configure selected Panasonic PBXs to use Inband Integration with the VPS. Document Version 2.1 2008/04 Installation Manual...
Page 122: Guidelines For Inband Integration
The type of PBX and/or the type of extension cards installed in the PBX will determine whether Inband Integration should be used. Generally, if the VPS is connected to an APT/DPT Integration compatible Panasonic PBX, APT/DPT Integration—not Inband Integration—is the ideal integration method. See 1.1.7 Compatible PBXs for more information.
Page 123 5.1.3 PBX Requirements for Inband Integration Minimum Loop Current 20 mA Minimum Line Voltage 7 V DC Minimum Ringing Voltage 40 V AC DTMF Signalling For system users to access VPS services and features, they must be able to send DTMF signals from their telephones to the VPS port.
Page 124 5.1.3 PBX Requirements for Inband Integration Follow-on ID or Called Party ID When forwarding or transferring a call to the VPS, a PBX with Follow-on ID sends the mailbox number of the called subscriber to the VPS before connecting the caller. The VPS responds by playing that subscriber’s personal greeting.
Page 125: Pbx Settings For Inband Integration
5.2.2 Global Parameters 5.2 PBX Settings for Inband Integration 5.2.1 General Guidelines and Definitions In order for the VPS and PBX to communicate properly, certain settings of both the VPS and PBX should be set to the same values. Programming procedures and availability may vary by country/area. Consult your dealer for more information.
Page 126: Pbx Parameters
Specifies the type of PBX which is connected to the VPS. • Integration Mode Select Inband. If PBX type is set to the Panasonic KX-T series, the inband signalling parameters are set automatically and should not be altered. SEQUENCE CODES...
Page 127 5.2.3 PBX Parameters • Reconnect Sequence on No Answer Tells the VPS how to return to the caller if the called extension does not answer. PBXs differ in how they handle this function. Test from an SLT to determine the sequence. •...
Page 128 5.2.3 PBX Parameters Inband Signalling These parameters are used when the Integration Mode is set to Inband. If the PBX type is set to a KX-T series system, these parameters will be automatically set. If another type of PBX is used, check the system’s Installation Manual for settings.
Page 129 5.2.3 PBX Parameters Transfer to Outside Parameters These parameters specify how the VPS will transfer calls to trunks from the following services: Custom Service, Call Transfer Service, and Personal Custom Service. Outside Transfer Sequence • Call Transfer to Outside Sequence Specifies the sequence the VPS uses to transfer calls to trunks.
Page 130 Call Waiting Se- quence Release Se- quence for Call Waiting Check with manufacturer. Not Available The remainder of this section consists of step-by-step guides for software verification and pro- gramming for select Panasonic PBX systems. Installation Manual Document Version 2.1 2008/04...
Page 131: Kx-Tde And Kx-Tda Series Pbx Programming For Inband Integration
5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration DPT Integration is recommended when using the VPS with a KX-TDE or KX-TDA series PBX, however, Inband Integration is necessary when the PBX has available SLT ports but no available DPT ports. The screen shots shown in this section are for the KX-TDA200.
Page 132 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Example Settings (1) Program the PBX so that all trunk calls are directed to the VPS (DIL feature). Go to the CO & Incoming Call-DIL Table & Port Setting screen. Assign the DIL Destination for each time mode and trunk to a floating extension number (VPS Port).
Page 133 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Example Settings (2) Program the PBX to direct incoming trunk calls to an operator, and to then direct those calls to the VPS when the operator does not answer. Program the PBX so that incoming trunk calls are directed to an operator (DIL feature). Go to the CO &...
Page 134 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Click Apply to save the changed data. Set the amount of time that passes before a call is considered to be unanswered, and therefore forwarded to the VPS. Go to the System-Timers & Counters-CO / Extension screen. Assign the Intercept Timer parameter.
Page 135 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Click Apply to save the changed data. Program the PBX so that it will direct intercepted calls to the VPS. Go to the Groups-VM(DTMF) Group-System Setting screen. Select None, Answer by Mailbox, or AA as the parameter for Intercept Routing to the VPS Sequence.
Page 136 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Click Apply to save the changed data. Installation Manual Document Version 2.1 2008/04...
Page 137 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Example Settings (3) Program the PBX to direct incoming trunk calls to an Incoming Call Distribution (ICD) group, and to then direct those calls to the VPS when they are not answered. Program the PBX so that incoming trunk calls are directed to an ICD group (DIL feature).
Page 138 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Click Apply to save the changed data. Program the PBX so that it will direct overflowed calls to the VPS. Go to the Groups-VM(DTMF) Group-System Setting screen. Select None, Answer by Mailbox, or AA as the parameter for Intercept Routing to the VPS Sequence.
Page 139 5.3 KX-TDE and KX-TDA Series PBX Programming for Inband Integration Click Apply to save the changed data. Document Version 2.1 2008/04 Installation Manual...
Page 140: Kx-Te Series Pbx Programming For Inband Integration
5.4 KX-TE Series PBX Programming for Inband Integration 5.4 KX-TE Series PBX Programming for Inband Inte- gration The instructions in this section are for programming a KX-TE series PBX via the Operating and Maintenance Tool. To program a KX-TE series PBX using the Manager Extension, follow the instructions for KX-TE series PBX programming by referring to 5.7 KX-TA Series PBX Programming for Inband Integration.
Page 141 5.4 KX-TE Series PBX Programming for Inband Integration Set the Extension Hunting type for the VPS extension groups to Circular. Click Apply to save the changed data. Go to the 2.Extension - 2.Feature Settings screen. Document Version 2.1 2008/04 Installation Manual...
Page 142 5.4 KX-TE Series PBX Programming for Inband Integration Enable Data Line Security for each extension connected to the VPS. Click Apply to save the changed data. Program the appropriate trunk feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions.
Page 143 5.4 KX-TE Series PBX Programming for Inband Integration the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS. Set a different delay time for each extension connected to the VPS. Finally, go to the 3.CO - 1.Line Mode screen and set all trunk types to Normal.
Page 144 5.4 KX-TE Series PBX Programming for Inband Integration for each extension connected to the VPS. Finally, go to the 3.CO - 1.Line Mode screen and set all trunk types to Normal. Click Apply to save the changed data. Installation Manual Document Version 2.1 2008/04...
Page 145: Kx-Td Series Pbx Programming For Inband Integration
5.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool 5.5 KX-TD Series PBX Programming for Inband Inte- gration For KX-TD500 programming, refer to 5.6 KX-TD500 PBX Programming for Inband Integration. DPT Integration is recommended when using the VPS with the KX-TD612, KX-TD816, or KX-TD1232, however, Inband Integration is necessary when the software version of the PBX does not support DPT Integration.
Page 146 5.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool Select Miscellaneous from the System Menu. Under Hunting Group Setting 1, set the Extension Group set in step 4 to [AA] for Automated Attendant. Select the Call Hunting extension group. Set the Extension Group set in step 4 to [AA] for Automated Attendant.
Page 147: Kx-Td500 Pbx Programming For Inband Integration
5.6 KX-TD500 PBX Programming for Inband Integration 5.6 KX-TD500 PBX Programming for Inband Integra- tion DPT Integration is recommended when using the VPS with the KX-TD500, however, Inband Integration is necessary when: • the PBX has available SLT ports but no available DPT ports. •...
Page 148 5.6 KX-TD500 PBX Programming for Inband Integration Note • Specify the extension group number (126 or 127 by default) to which VM or AA extension groups have been assigned. Group numbers 1 to 128 are available to the VPS through additional programming.
Page 149 5.6 KX-TD500 PBX Programming for Inband Integration Note • This program prevents the VM port from being interrupted by the call waiting, hold recall, and executive busy override features during a call. Settings for the trunk features Program the appropriate trunk feature settings depending on how your customer plans to use the VPS. •...
Page 150 5.6 KX-TD500 PBX Programming for Inband Integration Example Settings (1) Program the PBX so that all trunk calls are directed to the VPS (DIL feature). Go to the 4-1 Trunk Line screen. Assign the Destination for each time mode and trunk to a specific extension number (VPS port). Click Apply to save the changed data.
Page 151 5.6 KX-TD500 PBX Programming for Inband Integration Example Settings (2) Program the PBX to direct incoming trunk calls to an operator, and to then direct those calls to the VPS when the operator does not answer. Program the PBX so that incoming trunk calls are directed to an operator (DIL feature). Go to the 4-1 Trunk Line screen.
Page 152 5.6 KX-TD500 PBX Programming for Inband Integration Note • Specify the FDN for the extension group to which VM or AA has been assigned. Set the number of rings before a call is considered to be unanswered and therefore forwarded to the VPS (Intercept Routing No Answer timer).
Page 153 5.6 KX-TD500 PBX Programming for Inband Integration Click Apply to save the changed data. Document Version 2.1 2008/04 Installation Manual...
Page 154 5.6 KX-TD500 PBX Programming for Inband Integration Example Settings (3) Program the PBX to direct incoming trunk calls to an extension or group and to then direct those calls to the VPS when they are not answered. Program the PBX so that incoming trunk calls are directed to an extension or group (DIL feature). Go to the 4-1 Trunk Line screen.
Page 155 5.6 KX-TD500 PBX Programming for Inband Integration Note • Specify the FDN for the extension group to which VM or AA has been assigned. Program the amount of time that passes before unanswered calls are redirected to the VPS (Intercept Routing No Answer timer).
Page 156 5.6 KX-TD500 PBX Programming for Inband Integration Click Apply to save the changed data. Installation Manual Document Version 2.1 2008/04...
Page 157: Kx-Ta Series Pbx Programming For Inband Integration
5.7 KX-TA Series PBX Programming for Inband Integration 5.7 KX-TA Series PBX Programming for Inband Inte- gration Note • The following procedures can also be used for KX-TE series PBXs if programming via the Manager Extension is preferred. APT Integration is recommended when using the VPS with a KX-TE or KX-TA series PBX, however, Inband Integration is necessary when: •...
Page 158 5.7 KX-TA Series PBX Programming for Inband Integration If the VPS is only answering calls not answered by user extensions: Flexible Ringing Assignment—For each trunk, use System Programs [408] (Day Mode), [409] (Night Mode), and [410] (Lunch Mode) to enable ringing on every extension (jack) that you want to have ring. Delayed Ringing Assignment—To give users time to answer the call before the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS.
Page 159: Configuring The System
Section 6 Configuring the System This section explains how to configure the VPS for basic operation. Document Version 2.1 2008/04 Installation Manual...
Page 160: Starting Up
6.1.2 Quick Setup 6.1 Starting Up 6.1.1 Before Programming Careful preparation before you begin programming the VPS will make the programming and customisation process easier for you and the customer. Determine the customer’s needs. – Work with the owner/supervisor and Message Manager to build the Custom Service Greetings, Holiday Greetings, etc.
Page 161 6.1.2 Quick Setup Starting Quick Setup Start KX-TVM Maintenance Console and connect to the VPS (refer to 3.3 Starting KX-TVM Maintenance Console). Click Utility ® Quick Setup... in the menu bar. Click OK when the message is displayed. Document Version 2.1 2008/04 Installation Manual...
Page 162 6.1.2 Quick Setup Using Quick Setup System Security settings After you click Quick Setup, the System Security window appears. In this window, you can change the Administrator, System Manager, and Message Manager passwords, as well as other security-related settings. For more information, refer to 2.8 System Security in the Programming Manual.
Page 163 The next window displayed is the PBX Environment window. In this window, you can select the PBX Type, Integration Mode (KX-TVM50 only), and set other parameters essential for proper integration between the PBX and VPS. For more information, refer to 2.5.4.5 PBX Parameters in the Programming Manual.
Page 164 6.1.2 Quick Setup If Auto Configuration is started Auto Configuration (available for APT/DPT Integration only) allows the PBX and VPS to exchange information and make the setup process easier. If you cannot use Auto Configuration or skip Auto Configuration, continue from "If Auto Configuration is skipped"...
Page 165 6.1.2 Quick Setup Note • Each extension name retrieved from the PBX is stored in the respective subscriber’s mailbox settings. Extension names can be retrieved from the following PBXs: – KX-TDE series – KX-TDA series PBXs (MPR version 2.21 or higher) –...
Page 166 6.1.2 Quick Setup Mailbox settings The next window displayed is the Mailbox Edit window. Edit, delete, or add mailboxes as needed, then click Next. For more information, refer to 2.1.3 Mailbox Parameters in the Programming Manual. Note • The Mailbox Edit window allows you to set basic mailbox parameters only. Detailed mailbox settings can be made after Quick Setup has finished, by clicking the Mailbox Settings icon under Shortcuts.
Page 167 6.1.2 Quick Setup Port/Trunk settings The next window displayed is the Port/Trunk window. Configure Service Groups for each port/trunk, then click Next. For more information, refer to 2.3.1 Service Group in the Programming Manual. Document Version 2.1 2008/04 Installation Manual...
Page 168 6.1.2 Quick Setup Date and Time setting The last window displayed is the date and time setting window. Set the date and time, then click Finish. Installation Manual Document Version 2.1 2008/04...
Page 169 6.1.2 Quick Setup Finalising Quick Setup Click Yes to save the settings and finish Quick Setup. If you click No, your settings will not be saved and you will return to the previous screen. If you clicked Yes, the following screen is displayed as your settings are saved. When Quick Setup is completed, the following screen will be displayed.
Page 170 6.1.2 Quick Setup If Auto Configuration is skipped Mailbox settings If you skip Auto Configuration, the next window displayed is the Mailbox Edit window. Edit, delete, or add mailboxes as needed, then click Next. For more information, refer to 2.1.3 Mailbox Parameters in the Programming Manual.
Page 171 6.1.2 Quick Setup Port/Trunk settings The next window displayed is the Port/Trunk window. Configure Service Groups for each port/trunk, then click Next. For more information, refer to 2.3.1 Service Group in the Programming Manual. Document Version 2.1 2008/04 Installation Manual...
Page 172 6.1.2 Quick Setup Date and Time setting The last window displayed is the date and time setting window. Set the date and time, then click Finish. Installation Manual Document Version 2.1 2008/04...
Page 173 6.1.2 Quick Setup Finalising Quick Setup Click Yes to save the settings and finish Quick Setup. If you click No, your settings will not be saved and you will return to the previous screen. If you clicked Yes, the following screen is displayed as your settings are saved. When Quick Setup is completed, the following screen will be displayed.
Page 174: Centralised Voice Mail
6.2 Centralised Voice Mail 6.2 Centralised Voice Mail Multiple KX-TDE or KX-TDA series PBXs connected in a private network can share the services of the VPS when it is connected to one of the networked PBXs using DPT integration. Mailbox numbers and extension numbers stored in the VPS can be up to 8 digits long, allowing you to create mailboxes for extensions of PBXs in the private network.
Page 175: Changing The Mailbox No. Length Mode
6.2.2 Changing the Maximum Length of Mailbox Numbers 6.2.1 Changing the Mailbox No. Length Mode By default, if both 3-digit and 4-digit extension numbers are used by the PBX, the VPS will use 4-digit mailbox numbers. When creating mailbox numbers for 3-digit extensions, a "0" will be added to the end of each mailbox number.
Page 176 6.2.2 Changing the Maximum Length of Mailbox Numbers Installation Manual Document Version 2.1 2008/04...
Page 177: Configuring Vps Features Via Pc Programming
Section 7 Configuring VPS Features via PC Programming This section explains how to configure the PBX via PC Programming to use certain VPS features. Document Version 2.1 2008/04 Installation Manual...
Page 178: Kx-Tde And Kx-Tda Series Programming For Vps Features
7.1.1 Live Call Screening Assignment via PC Programming 7.1 KX-TDE and KX-TDA Series Programming for VPS Features 7.1.1 Live Call Screening Assignment via PC Programming KX-TDE and KX-TDA series PBX users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature.
Page 179: Button Assignment Via Pc Programming
7.1.2 Button Assignment via PC Programming 7.1.2 Button Assignment via PC Programming KX-TDE and KX-TDA series PBX users can assign buttons for Live Call Screening (LCS), Two-way Recording (TWR), Two-way Transfer (TWT), and Voice Mail Transfer (VTR) via PC Programming. Follow the procedure below to assign each button.
Page 180: Kx-Te Series Programming For Vps Features
7.2.1 Live Call Screening Assignment via PC Programming 7.2 KX-TE Series Programming for VPS Features 7.2.1 Live Call Screening Assignment via PC Programming KX-TE series PBX users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. Go to the 2.Extension - 2.Feature Settings screen.
Page 181 7.2.1 Live Call Screening Assignment via PC Programming Click Apply to save the setting. Go to the 2.Extension - 3.PT personal settings screen. Under LCS Mode, select Private or Hands-free. Click Apply to save the setting. Document Version 2.1 2008/04 Installation Manual...
Page 182: Button Assignment Via Pc Programming
7.2.2 Button Assignment via PC Programming 7.2.2 Button Assignment via PC Programming KX-TE series PBX users can assign buttons via PC programming. Follow the procedure below to assign each button. Go to the 2.Extension - 4.Flexible Buttons screen. Select the desired CO button. Select LCS from the menu.
Page 183: Kx-Td500 Programming For Vps Features
7.3.1 Live Call Screening Assignment via PC Programming 7.3 KX-TD500 Programming for VPS Features 7.3.1 Live Call Screening Assignment via PC Programming KX-TD500 users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. Go to the 4-2 Extension Line screen.
Page 184: Button Assignment Via Pc Programming
7.3.2 Button Assignment via PC Programming 7.3.2 Button Assignment via PC Programming KX-TD500 users can assign buttons via PC programming. Follow the procedure below to assign each button. Go to the 4-2 Extension Line screen. Select the Card No. and Port No. which you are going to program. Click CO Key in the upper right corner.
Page 185 7.3.2 Button Assignment via PC Programming Select the desired Key Type. When 2WAY-REC, 2WAY-TRN, or VTR is selected, enter the extension number in DN. Click OK. The Flexible CO Key screen (for all CO keys) is displayed again. Click OK. The 4-2 Extension Line screen is displayed again. Click OK or Apply.
Page 186 7.3.2 Button Assignment via PC Programming Installation Manual Document Version 2.1 2008/04...
Page 187: System Maintenance
Section 8 System Maintenance This section describes how to perform common maintenance procedures. Document Version 2.1 2008/04 Installation Manual...
Page 188: Initialising The Vps
8.1 Initialising the VPS 8.1 Initialising the VPS Initialising the VPS erases recorded messages and resets all settings to their default values. (System prompts, including customised prompts, are preserved.) There are 2 methods to initialise the VPS: using KX-TVM Maintenance Console, and using the Mode Switch. Initialising the VPS with KX-TVM Maintenance Console Select Utility®System Initialise/Restart®Initialise System.
Page 189 8.1 Initialising the VPS Click OK to close all lines and continue with initialisation. Click OK when system initialisation is complete. Initialising the VPS with the Mode Switch Disconnect the port cables from the VPS. Turn the power switch off at the VPS. Set the Mode Switch to position 5 (see 2.3 Names and Locations).
Page 190: Backing Up The System
8.2 Backing Up the System 8.2 Backing Up the System Select Utility®System Back Up®Make Backup..Select the data to be backed up, then enter the file path for the system backup. Then click Backup. The system will prepare the data to be backed up, and the backup will begin about 30 seconds later. The time needed to backup the data will vary depending on the connection method, communication speed, and the amount of data that is being backed up.
Page 191 8.2 Backing Up the System Note • Deleted messages are not backed up. • Backing up all data (including system prompts) is recommended. • System prompt files are very large and can take several hours to backup. • Store backup files in a safe place. Document Version 2.1 2008/04 Installation Manual...
Page 192: Restarting The Vps
8.3 Restarting the VPS 8.3 Restarting the VPS If the VPS is not functioning properly, restarting the VPS may resolve the issue. There are 3 methods for restarting the VPS, explained below. If the VPS does not function properly: Select Utility®System Initialise/Restart®Restart System. Click OK to close all lines and restart the VPS.
Page 193 8.3 Restarting the VPS KX-TVM50 RUN Indicator ALARM Indicator RESET Button SHUTDOWN Button KX-TVM200 RESET Button RUN Indicator SHUTDOWN Button ALARM Indicator If the VPS still does not function properly, press the RESET button only. Document Version 2.1 2008/04 Installation Manual...
Page 194 8.3 Restarting the VPS Installation Manual Document Version 2.1 2008/04...
Page 195 Index Document Version 2.1 2008/04 Installation Manual...
Page 196 Index Installing Optional Cards—KX-TVM50 Numerics Installing Prompt Data for the VM Menu Feature 2-Port Digital Expansion Card (KX-TVM503) 2-Port Hybrid Expansion Card (KX-TVM502) 4-Port Digital Expansion Card (KX-TVM204) KX-TA Series PBX Programming for APT Integration KX-TA Series PBX Programming for Inband...
Page 197 Index Password Security PBX Connections PBX Environment PBX Parameters PBX Requirements for Inband Integration PBX Settings for Inband Integration PC Connection Program Mode Quick Setup Recommendations for System Configuration Removing the Dummy Cover Plates Removing/Attaching the Front Cover Restarting the VPS Screened Transfer from an SLT Securing the Cables Sequences for Voice Mail Integration...
Page 198 Install a screw here. screw here. 120 mm Wall Mounting Template for KX-TVM50 Note When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template. Confirm that the markings on the printed page reflect the measurements indicated in the template.
Page 199 Install a Install a screw here. screw here. 130 mm Wall Mounting Template for KX-TVM200 Note When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template. Confirm that the markings on the printed page reflect the measurements indicated in the template.
Page 200 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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Panasonic KX-TVM50 Installation Manual

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