Digicom 3G Industrial Router VPN Pro Quick Manual page 6

3G Industrial Router VPN Pro
• The product is under warranty for a period of 24 (twenty-four) months from the date of purchase.
Digicom undertakes to remedy any defects, lack of quality or non-conformity of the product as stated in the sale contract (and
generally in the information on the products) with the repair or the replacement of the product without charging any expense
for the labor and for the material.
• The warranty is effective only in case the request for repair under warranty comes with the valid proof of the purchase (receipt
or invoice).
The broken product must be delivered in the original package with all the accessories.
• The serial number on the product must not be cancelled or erased in any way; failing this condition the purchaser's right to
claim for the warranty will be forfeited.
• The warranty is not applicable in case of damages caused by negligence, improper installation/use/care, tampering, modifications
of the product or of the serial number, damages due to accidental causes or to the negligence of the customer, particularly
referred to the external parts.
Furthermore the warranty is not applicable in case of fault due to wrong connections (i.e. a voltage different from the one
indicated on the product) or due to a sudden change in the network voltage to which the product is connected, as well as in case
of fault caused by infiltration of liquids, fire, inductive/electrostatic discharges or discharges caused by lightnings, overvoltage
or other phenomenon not depending on the device.
• The parts of the product subject to wear and tear are not covered by the warranty, like the battery when supplied, the connection
cables, the connectors, the external parts and the plastic support, unless they present a factory defect.
• Periodical controls, software updates, settings and maintenance are not under warranty.
• When the warranty period expires, the replaced parts, the expenses for labor and transportation will be invoiced according to
the current rates.
• The warranty of Digicom products must be required directly to the Reseller/Company or to the Distributor where the product
has been purchased.
IV
WarraNty ClausEs
Index - Preface