Panasonic KX-TVA200 User Manual
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Panasonic KX-TVA200 User Manual

Voice processing system
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See also: Feature Manual , Programming Manual
Voice Processing System
Subscriber's Manual
KX-TVA50
KX-TVA200
Model
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual
for future use.
KX-TVA50/KX-TVA200: Version 1.0

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Summary of Contents for Panasonic KX-TVA200

  • Page 1 Voice Processing System Subscriber’s Manual KX-TVA50 KX-TVA200 Model Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVA50/KX-TVA200: Version 1.0...
  • Page 2 Subscriber’s Manual Introduction Thank you for purchasing the Panasonic Voice Processing System KX-TVA50/KX- TVA200. We are confident that this product will provide you with many years of dependable service. This Subscriber's Manual is designed to help you configure your mailbox, use common voice mail features, and introduce you to the many advanced features that will improve your productivity in countless ways.

  • Page 3: Table Of Contents

    Table of Contents Introduction to the VPS... 7 Introduction to the VPS ... 7 Logging in to and Configuring Your Mailbox ... 10 Logging in to Your Mailbox ... 10 Subscriber Tutorial (Easy Mailbox Configuration) ... 12 Changing or Deleting Your Personal Greeting Messages... 15 Changing or Deleting Your Password...
  • Page 4 Subscriber’s Manual E-mail Integration (Message Notification by E-mail) ... 50 5.10 Personal Greeting for Caller ID ... 51 5.11 Personal Caller Name Announcement... 53 5.12 Live Call Screening (LCS)... 55 5.13 Recording Your Conversations... 56 5.14 Remote Call Forwarding ... 57 5.15 Assigning and Canceling Telephone Numbers for Call Transfer to Outside Line...
  • Page 5 Recording Messages ... 97 Remote Call Forwarding Set... 100 Setting the Timed Reminder ... 102 List of Prompts for Voice Mail and AA Service... 103 Appendix ... 106 Quick Reference ... 106 KX-TDA and KX-TAW Series Feature Programming for DPT Integration ...
  • Page 6 Subscriber’s Manual A3.14 Live Call Screening Password Control ...144 A3.15 Two-way Recording into Mailbox ...145 A3.16 Two-way Transfer into Mailbox...146 A3.17 A Restriction on TWR/TWT Activation (KX-TD500 Only) ...147 Training the Subscriber ... 148 Using VM Menu ... 149 Glossary ... 153 Index ...

  • Page 7: Introduction To The Vps

    Section 1 Introduction to the VPS Introduction to the The Panasonic Voice Processing System (VPS) is a powerful tool that will help you manage your voice communications and thereby increase your productivity. As a subscriber (the owner of a VPS mailbox),...
  • Page 8 Menu at the same time, VM Menu messages will not be displayed and prompts will be heard instead. • This feature is only available with Panasonic KX-TDA series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. •...
  • Page 9 Subscriber’s Manual guide you through the mailbox configuration process.

  • Page 10: Logging In To And Configuring Your Mailbox

    Subscriber’s Manual Section 2 Logging in to and Configuring Your Mailbox Logging in to Your Mailbox In order to access Subscriber Services (to play messages, change mailbox settings, etc.), you must first log in to your mailbox. There are 2 ways to log in to your mailbox: a) Automatic Log-in: When logging in to your mailbox from...
  • Page 11 Subscriber’s Manual messages, press the appropriate button. • If the Subscriber Tutorial is enabled for your mailbox, VPS prompts will guide you through the mailbox configuration process the first time you log in to your mailbox (see 2.2 Subscriber Tutorial (Easy Mailbox Configuration)).

  • Page 12: Subscriber Tutorial (Easy Mailbox Configuration)

    Subscriber’s Manual Subscriber Tutorial (Easy Mailbox Configuration) Your VPS may be programmed to present a "Subscriber Tutorial" to you the first time you log in to your mailbox. If the Subscriber Tutorial is enabled, VPS prompts will guide you through the mailbox configuration process.
  • Page 13 Mailbox if necessary. Confirm that the Subscriber Tutorial has begun. • The VPS will announce, "Welcome to the Panasonic Voice Mail System. This is the Subscriber Tutorial service.". • If the tutorial does not begin, it may be disabled for your mailbox.

  • Page 14: Recording Your Greeting Messages

    Subscriber’s Manual Recording Your Greeting Messages The VPS will prompt you to record your No Answer greeting message. If you do not record a greeting message, a prerecorded greeting message will be used. Other greeting messages can be recorded manually later. For details, see 2.3 Changing or Deleting Your Personal Greeting Messages.

  • Page 15: Changing Or Deleting Your Personal Greeting Messages

    Changing or Deleting Your Personal Greeting Messages After callers reach your mailbox, they will hear your personal greeting message. You can record 4 kinds of Personal Greetings; the appropriate greeting will be played for callers. If you delete or do not record a greeting message, a prerecorded greeting message will be used.
  • Page 16 Subscriber’s Manual • to add to the greeting message you just recorded. • to delete the greeting message and exit. to accept. Record or delete other greeting messages as necessary by following the prompts, or continue from step 10. No Answer Greeting. Busy Signal Greeting.

  • Page 17: Changing Or Deleting Your Password

    Changing or Deleting Your Password You can password protect your mailbox to prevent unauthorized access to your mailbox. If your mailbox has a password, you must enter it using the dial keys (0–9) whenever you log in to your mailbox. Your password can contain up to 16 digits.

  • Page 18: Changing Or Deleting Your Subscriber Name

    Subscriber’s Manual Changing or Deleting Your Subscriber Name You can record your name in the VPS. The VPS can then announce your name for callers to let them know that they have reached the correct mailbox. If a caller does not know your mailbox number, the caller can try to reach you by entering the first few letters of your first or last name (Dialing by Name feature).

  • Page 19: Common Service Commands And Navigation Commands

    Common Service Commands and Navigation Commands Commands for Changing the Current VPS Service After going off-hook and dialing an extension number of the VPS, you can enter a service command to access certain VPS features quickly. While VPS guidance is being provided, you can also use service commands to, for example, switch to a different VPS service mode.

  • Page 20: Message Playback And Related Features

    Subscriber’s Manual Section 3 Message Playback and Related Features Playing Messages Callers and other subscribers can leave messages for you, and you can play them back later after you have logged in to your mailbox. Messages in your mailbox are divided into 3 types: a) New Messages: Messages in your mailbox which you...
  • Page 21 Repeat the message Replay the previous message Play the next message Pause/restart message playback (during playback only) Play the message envelope Set Bookmark (during playback only) Start playback at the Bookmark Save this message as new ) Delete this message Recover this message Reply to this message Rewind (during playback only)
  • Page 22 Subscriber’s Manual Note • VPS programming determines if the message envelope is played before each message, after each message, or only when you press [2] [3]. For more information, consult your System Administrator or System Manager. • The VPS will automatically delete both new and old messages after a specified number of days have passed.

  • Page 23: Replying To Messages

    Note • Calling back outside callers (Caller ID Callback) is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. Leaving a Message for the Sender Play back the desired message.
  • Page 24 Subscriber’s Manual pause for more than 20 seconds, recording will stop automatically. to end recording. to accept. to set the delivery time of the message. to send the message immediately (continue from step 12). Enter the desired delivery time, then For example: •...

  • Page 25: Transferring Messages

    Transferring Messages You can transfer (forward) messages in your mailbox to other subscribers. However, please note that you cannot transfer receipt messages, or messages that were specified by the sender as "private". When transferring a message, you can: Specify the recipient by entering another subscriber's mailbox number.
  • Page 26 Subscriber’s Manual • Only new and old messages can be transferred. To transfer a deleted message, recover the message first (see 5.20 Recovering Deleted Messages). during or after message playback. Using the dialing keys, enter the first 3 or 4 letters of the desired recipient's name.

  • Page 27: Remote Access

    Go on-hook. Note • This feature is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. Remote Manual Log-in Call the VPS from an outside telephone.
  • Page 28 Subscriber’s Manual and your mailbox number. Password • You can skip this step if your mailbox has no password. to play back new messages. Follow the prompts or select one of the following as necessary. to call an extension. operator. when finished.

  • Page 29: Sending Messages

    Section 4 Sending Messages Sending Messages— Overview You can record messages and send them to other subscribers, to PBX extension users who do not have VPS mailboxes, and even to outside parties. Messages can be sent using one of the following features: Message Delivery: Sending a message to other...

  • Page 30: Message Delivery

    Subscriber’s Manual Message Delivery You can send messages to other subscribers. You can specify message recipients either by number or by subscriber name. To specify the recipients by number: Enter the subscriber's mailbox number. Enter a Personal Group Distribution List number (see 5.6 Personal Group Distribution Lists for creating your own Personal Group Distribution Lists).
  • Page 31 Recording Your Message to record your message. • Press [2] to add another recipient (continue from "Specifying the Recipients by Number" or "Specifying the Recipients by Name (Dialing by Name)"). • Press [3] to review the recipients. Speak after the tone. •...

  • Page 32: External Message Delivery

    Subscriber’s Manual External Message Delivery You can send messages to outside parties and to PBX extension users who do not have their own VPS mailboxes. After you record your message, the VPS will dial the appropriate telephone numbers and/or extension numbers, and once the party on the other end answers the call, the VPS can play back your recorded message.

  • Page 33: Recording Your Message

    • Press [#] if you do not want to set a password. State the recipient's name after the tone. to end recording. for immediate delivery, then continue from "Recording Your Message". • To set message delivery time, continue from "Setting Message Delivery Time".
  • Page 34 Subscriber’s Manual • If your PBX uses PRI lines, you may need to enter [#] at the end of outside telephone numbers. For more information, consult your System Administrator. • Auto Receipt is not enabled by default. For more information, consult your System Administrator or System Manager.

  • Page 35: Receiving External Delivery Messages

    Receiving External Delivery Messages When you send an External Delivery Message, the VPS will call each of the specified recipients. When a recipient answers the call, the VPS will guide him or her through the following procedure. After a recipient has listened to an External Delivery Message, he or she can send you a reply to your message, and even set urgent or private message...

  • Page 36: Other Features

    Subscriber’s Manual Section 5 Other Features Call Transfer When a call reaches your extension via the Automated Attendant service, normally your extension will ring and you can answer the call. If you use the Call Transfer feature, however, the VPS can handle the call in a number of ways.
  • Page 37 3. Go on-hook. Note • Intercom Paging is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. Subscriber’s Manual...

  • Page 38: Incomplete Call Handling

    Subscriber’s Manual Incomplete Call Handling When a call is directed to your extension via the Automated Attendant service, Incomplete Call Handling will handle the calls if: You do not answer the call (These calls are considered "no answer" calls). You are on another call (These calls are considered "busy"...
  • Page 39 Incomplete Call Handling for no answer calls. • Intercom Paging is only available with Panasonic KX-T series PBXs using Subscriber’s Manual APT or DPT Integration. For more information, consult your System Administrator or System Manager.

  • Page 40: Assigning Your Covering Extension

    Subscriber’s Manual Assigning Your Covering Extension A Covering Extension is an extension that receives your calls instead of you. Your calls can be transferred to your Covering Extension in 2 ways: a) By the Incomplete Call Handling Feature: When the Incomplete Call Handling feature handles the call (i.e., if you do not answer, if you are on another call, or if you have set Call Blocking), it will...

  • Page 41: Interview Mailbox

    Interview Mailbox An interview mailbox is a mailbox designed to ask questions to callers and record their answers. If you have an interview mailbox (not all subscribers do), you can record up to 10 questions and set the answer recording time individually for each question from 1 to 60 seconds.

  • Page 42: Deleting Questions

    Subscriber’s Manual • Enter the question number and [#], then repeat this step. Enter the answer length (1–60) in seconds. Continue from step 3, or go on- hook if finished. Deleting Questions Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary.

  • Page 43: Message Reception Mode

    Message Reception Mode If you have an interview mailbox (see 5.4 Interview Mailbox) in additional to your regular mailbox, Message Reception Mode determines which mailbox is used when: Calls are directed to your mailbox by the "Leaving a Message" setting of the Incomplete Call Handling feature (see 5.2 Incomplete Call Handling).

  • Page 44: Personal Group Distribution Lists

    Subscriber’s Manual Personal Group Distribution Lists Personal Group Distribution Lists allow you to send messages to several subscribers at once (see 4.2 Message Delivery). You can create and edit 4 Personal Group Distribution Lists, and these lists can only be used by you. You can assign 40 group members (subscribers) to each list and record a name for each group (for example, "Sales...

  • Page 45: Changing Personal Group Distribution List Names

    to delete a group member. to delete all members, then go on-hook to finish. to delete one member. to delete the announced member. to keep the member and announce the next member. • Repeat this step to delete other members. Go on-hook.

  • Page 46: External Message Delivery Lists

    Subscriber’s Manual External Message Delivery Lists Your External Message Delivery Lists allow you to send messages to several outside parties and PBX extension users who do not have their own VPS mailboxes at once (see 4.3 External Message Delivery). You can create and edit 2 External Message Delivery Lists, and these lists can only be used by you.
  • Page 47 to add another member, then continue from step 5. to end. Go on-hook. Deleting Members from an External Message Delivery List Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. for list number 1. for list number 2.

  • Page 48: Message Waiting Notification

    (if it has one) will light when you receive a new message. If you have a compatible PBX and Panasonic telephone with a 6-line display, you can also see the number of new messages you have on your display.

  • Page 49: Changing Device Numbers

    Go on-hook. Changing Device Numbers Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. Enter the desired device number (1–3). to change the assigned number. • To delete the assigned number, press [3] then go on-hook to finish.

  • Page 50: E-Mail Integration (Message Notification By E-Mail)

    Subscriber’s Manual E-mail Integration (Message Notification by E-mail) When you receive new messages in your mailbox, you can receive notification by e- mail. The recorded message can also be added to the e-mail as an attachment. Consult your System Administrator for more information.

  • Page 51: Personal Greeting For Caller Id

    5.10 Personal Greeting for Caller ID You can record personalized greetings for specific callers. If you have assigned their telephone numbers (Caller ID numbers) to a personalized greeting, they will hear the appropriate greeting when they call you, instead of your other greeting messages normally played for callers.
  • Page 52 Caller ID information. For more information, consult your System Administrator or System Manager. • This feature is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager.

  • Page 53: Personal Caller Name Announcement

    5.11 Personal Caller Name Announcement By storing caller telephone numbers and recording caller names, you can have the VPS announce the caller name to you when: You play back a message from one of the assigned callers. The VPS transfers a call to you from one of the assigned callers.

  • Page 54: Deleting Caller Id Numbers And Recorded Names

    Caller ID information. For more information, consult your System Administrator or System Manager. • This feature is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager.

  • Page 55: Live Call Screening (Lcs)

    5.12 Live Call Screening (LCS) If you have a Panasonic telephone that is compatible with this feature, you can screen your calls. When you receive a call, you can listen to the caller as he or she leaves a message in your mailbox, then answer the call if you choose.

  • Page 56: Recording Your Conversations

    Subscriber’s Manual 5.13 Recording Your Conversations If you have a Panasonic telephone that is compatible with these features, you can record your telephone conversations. This feature is not available with certain PBXs. There are 3 features that allow you to...

  • Page 57: Remote Call Forwarding

    5.14 Remote Call Forwarding You can program the VPS to forward your calls to another extension or to an outside telephone (if authorized). You can do this even when you are away from the office. This feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox.

  • Page 58: Setting And Canceling Remote Call Forwarding

    24 digits max.). to accept. Go on-hook. Note • This feature is only available with Panasonic KX-T series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. • The number of digits that can be stored for outside telephone numbers depends on the PBX being used.

  • Page 59: Assigning And Canceling Telephone Numbers For Call Transfer To

    5.15 Assigning and Canceling Telephone Numbers for Call Transfer to Outside Line When you assign a telephone number for Call Transfer to Outside Line, your calls will be transferred to the assigned telephone number when: You have set Call Screening (see 5.1 Call Transfer).

  • Page 60: Assigning Your Telephone Numbers For Remote Automatic Log-In And Toll Saver

    System Administrator or System Manager. • Remote Automatic Log-in and Toll Saver are only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. • The System Administrator or the...

  • Page 61: Personal Custom Service

    5.17 Personal Custom Service A Personal Custom Service is a set of options you can present to your callers, allowing them to press buttons on their telephones in order to access certain features. You should explain the options available to your callers in each of your personal greeting messages, for example, "This is (name).

  • Page 62: Creating Your Personal Custom Service

    Subscriber’s Manual Creating Your Personal Custom Service Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. Press the desired dialing key (0, 3– 9) that you want to assign an option (skip this step if you are creating your Personal Custom Service for the first time.) to transfer to a mailbox, then...

  • Page 63: Personal Custom Service

    The Transfer to Outside option can be used a maximum of 4 times in your Personal Custom Service. • Intercom Paging is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. •...

  • Page 64: 5.18 Timed Reminder

    24-hour time. to set once. to set daily. to accept. Go on-hook. Note • This feature is only available with Panasonic KX-TDA series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager.

  • Page 65: 5.19 Bookmark

    Subscriber’s Manual 5.19 Bookmark While listening to a message in your mailbox (see 3.1 Playing Messages), you can set a "Bookmark". A Bookmark lets you easily resume playback from a specific point in a specific message later. You can set one Bookmark for each message in your mailbox;...

  • Page 66: Recovering Deleted Messages

    Subscriber’s Manual 5.20 Recovering Deleted Messages You can delete messages in your mailbox (see 3.1 Playing Messages). Once a message has been deleted, it is retained until the end of the next day, then it will be permanently deleted. Deleted messages can be "recovered", after which they will be treated as old messages.

  • Page 67: Mailbox Capacity Warning

    Subscriber’s Manual 5.21 Mailbox Capacity Warning When your mailbox is almost full, you will receive a Mailbox Capacity Warning shortly after logging in to your mailbox. When you hear a Mailbox Capacity Warning, you should delete unnecessary messages to make more recording time in your mailbox available.

  • Page 68: System Manager's Guide

    Subscriber’s Manual Section 6 System Manager's Guide Logging in to the System Manager's Mailbox The System Manager must log in before performing any System Manager task. To log in as the System Manager, 3 items of information must be known: the extension number of a port connected to the VPS, the System Manager's mailbox number, and the System Manager's mailbox...
  • Page 69 Manual Log-in Go off-hook. Enter the extension number of the VPS. and your mailbox number. • The System Manager's mailbox number is 99, 999, 9999 or 99999. Password Note • For more information on logging in, see 2.1 Logging in to Your Mailbox. Subscriber’s Manual...

  • Page 70: Setting Up Mailboxes

    Subscriber’s Manual Setting Up Mailboxes The System Manager's primary function is to create mailboxes for new subscribers and to maintain system organization by deleting unneeded passwords and mailboxes. Note • If the VPS is being programmed via KX-TVA Maintenance Console, the System Manager cannot create or edit mailboxes.
  • Page 71 Log in to the Main Menu. • See 6.1 Logging in to the System Manager's Mailbox. to assign or edit. Enter the mailbox number. to accept. Subscriber’s Spoken Name to change the current setting. Record the subscriber’s name. to accept. Extension Number to change the current setting.

  • Page 72: Deleting A Mailbox

    Subscriber’s Manual for Caller Select. to accept the current setting, then continue from j). • To change the current setting, continue from step Auto Forwarding Status to change the current setting (enable or disable). • If set to "Disable", continue from Step 6.
  • Page 73 Subscriber’s Manual If the System Administrator has set "Default Password For New Mailbox" to "Enable", the password will be set to the default password. If set to "Disable", the mailbox will have no password.

  • Page 74: Setting Class Of Service (Cos) Parameters

    Saved Message Retention Time— 1-30 days/0: Unlimited • Message Length—1-60 min/0: Unlimited • Mailbox Capacity Maximum Message Time—(KX-TVA200) 1- 600 min/0: Unlimited, (KX-TVA50) 1-120 min/0: Unlimited Message Retrieval Order— • Settings are LIFO (Last In First Out) or FIFO (First In First Out) Prompt Mode—Settings is one of...

  • Page 75: Personal Greeting Length

    Announce Message Transferred • Information—Enable/Disable Caller ID Number • Announcement—Enable/Disable • Announce Option Menu After Erasing Messages—Enable/ Disable • New Message Length Announcement—Enable/Disable Not available for COS No. 63 (Message Manager) and COS No. 64 (System Manager) Not available for COS No. 64 (System Manager) Note •...
  • Page 76 Prompt Mode for Primary. for System. • If set to "Primary", continue from Step 2. Press [1] to [10] (KX-TVA200) or press [1] to [3] (KX-TVA50) to change the desired mode. KX-TVA200 for System 1 Prompt. for System 2 Prompt.

  • Page 77: Play System Prompt After Personal Greeting

    to accept. Delete Message Confirmation to change the current setting (enable or disable). to accept. Message Envelope Setting for Before. for After. for Require. to accept the current setting, then continue from "Caller ID Callback". to accept. Caller ID Callback to change the current setting (enable or disable).

  • Page 78: Number Of New Message Announcement

    Subscriber’s Manual Number of Caller IDs for Personal Caller Name Announcement to change the current setting. to accept the current setting, then continue from "Number of New Message Announcement". Enter the number of announcements that can be programmed by subscribers (1-30/ 0: None).

  • Page 79: First Playback Urgent Messages

    Subscriber Tutorial to change the current setting (enable or disable). to accept. Notify of Transfer to change the current setting (enable or disable). to accept. Directory Listing to change the current setting (enable or disable). to accept. Auto Receipt to change the current setting (enable or disable).

  • Page 80: Setting The System Clock

    Subscriber’s Manual Setting the System Clock The system clock can be set directly from the telephone. It is important to set the clock accurately because Message Waiting Notification, External Message Delivery, redialing and rescheduling of External Message Delivery, and Automatic Message Deletion are all scheduled using this setting.

  • Page 81: Changing The Service Mode Setting

    Changing the Service Mode Setting When an incoming call is received by a Service Group, the way the call is handled is determined by the Service Mode assigned to the Service Group which received the call. – If the Service Mode is set to "Automatic", the call will be handled by the Call Service assigned to the current time mode.
  • Page 82 Subscriber’s Manual Routing > DID Call Routing > Trunk Service > Port Service (Automatic Log-in [Toll Saver] has the highest priority.) In the Manual Modes (Day, Night, Lunch, or Break), services have the following order of priority: Automatic Log-in (Toll Saver) > Caller ID Call Routing >...

  • Page 83: Changing The Company Greeting And Incoming Call Service Setting

    Changing the Company Greeting and Incoming Call Service Setting When the VPS answers calls, it greets the callers with a Company Greeting and then activates an Incoming Call Service. The System Manager or System Administrator can choose: – The appropriate company greeting for each time mode (Day, Night, Lunch, and Break) of each call service.

  • Page 84: Changing Service Group Assignment

    Subscriber’s Manual Enter a Company Greeting number (1-32), then continue from step 12. Select the desired setting entry. to set Voice Mail Service, then continue from step 12. to set Automated Attendant Service, then continue from step to set Custom Service. to set Interview Service.

  • Page 85: Delivering Messages

    Delivering Messages The System Manager can deliver a message to multiple subscribers with one operation. Messages can be sent to all subscribers (Broadcasting Message feature) or to specified subscribers only. When delivering a message to specified subscribers, the System Manager can receive verification when the recipients listen to the message.
  • Page 86 Subscriber’s Manual Use a Mailbox Group by specifying its number. to accept. to record a message. • Press [2] to add mailbox numbers. Press [3] to review the mailing list. Press [ ] to cancel message transfer. to end recording. to accept.

  • Page 87: Changing The System Manager's Password

    Changing the System Manager's Password The System Manager must enter the System Manager password in order to log in before performing any System Manager task. In order to ensure system security, we recommend selecting a long (maximum 16 digits) password that can not be easily guessed.

  • Page 88: Message Manager's Guide

    Subscriber’s Manual Section 7 Message Manager's Guide Logging in to the Message Manager's Mailbox The Message Manager must log in before performing any Message Manager task. To log in as the Message Manager, 3 items of information must be known: the extension number of a port connected to the VPS, the Message Manager's mailbox number, and the Message...
  • Page 89 Automatic Log-in Go off-hook. Enter the extension number of the VPS. Password Manual Log-in Go off-hook. Enter the extension number of the VPS. and your mailbox number. • The System Manager's mailbox number is 98, 998, 9998 or 99998. Password Note •...

  • Page 90: Managing The General Delivery Mailbox

    Subscriber’s Manual Managing the General Delivery Mailbox One of the Message Manager's functions is to check the General Delivery Mailbox for messages and transfer them to the appropriate mailbox or mailboxes (Mailbox Groups may be used). This can be done at any time using the telephone. Listening to Messages The Message Manager can monitor the status of the General Delivery Mailbox...
  • Page 91 to rewind. to fast forward. to transfer. to listen to the entire menu. Transferring Messages Messages left in the General Delivery Mailbox should be transferred to their intended recipients on a regular basis. The Message Manager can add his or her own voice comments when necessary.

  • Page 92: Setting Up Message Waiting Notification

    (unplayed) messages will be displayed while the message waiting lamp is lit. This feature is only available when the VPS is connected to a Panasonic KX- T series PBX using DPT Integration (see "DPT Integration" in the Glossary).
  • Page 93 Select the desired message type. to notify all messages. to notify urgent messages. Select when the device will be used for message notification. for schedule (notification is sent each time a message is received, but only during the times programmed by the System Administrator).

  • Page 94: Customizing The Message Manager's Mailbox

    Subscriber’s Manual Customizing the Message Manager's Mailbox The Message Manager is able to customize the Message Manager's mailbox by specifying: (1) the password; (2) the extension numbers of Operator 1, 2, and 3; or (3) Telephone numbers 1 and 2 as the call forwarding destinations when Remote Call Forwarding is set to an outside line.
  • Page 95 to accept the current setting, then continue from step 13. Enter the telephone number using (0-9, • Please make sure you begin the telephone number with an Outside Line Access number (to seize an Outside Line). • When connected to the KX- TD500 or the KX-TDA series, the maximum number of characters allowed to be...

  • Page 96: Setting The System Clock

    Subscriber’s Manual Setting the System Clock The system clock can be set directly from the telephone. It is important to set the clock accurately because Message Waiting Notification, External Message Delivery, redialing and rescheduling of External Message Delivery, and Automatic Message Deletion are all scheduled using this setting.

  • Page 97: Recording Messages

    Recording Messages The Message Manager is responsible for recording various system messages (menus, voice labels, system prompts, and system caller names) and is also responsible for maintaining the following: • Company Greetings—A maximum of 32 company greetings for business/ non-business and lunch/break hours as well as holidays can be selected, recorded, or deleted as necessary.
  • Page 98 Subscriber’s Manual Recording Menus and Voice Labels Log in to the Main Menu. • See 7.1 Logging in to the Message Manager's Mailbox. to record messages. Select the desired number to record. for Company Greetings. for Company Name. for Custom Service Menus. for Voice Labels for Mailbox Groups.

  • Page 99: Recording System Caller Names

    KX-TVA50 using the included CD-ROM. For KX-TVA200: The original system prompts included with the KX-TVA200 are retained in the hard disk drive and are restored automatically when the current prompt is erased. to end recording.

  • Page 100: Remote Call Forwarding Set

    Note • The Remote Call Forwarding Set feature is only available when the VPS is connected to a Panasonic KX-T series PBX using DPT Integration. • By default, the extension number for the Message Manager's extension (assigned for Operator 1 in the Day Mode) is "0".
  • Page 101 Assigning Remote Call Forwarding Set Log in to the Main Menu. • See 7.1 Logging in to the Message Manager's Mailbox. Select the desired forwarding setting. for FWD All. for FWD Busy. for FWD No Answer. for FWD Busy or No Answer. for FWD to Outside (continue from step 6).

  • Page 102: Setting The Timed Reminder

    Subscriber’s Manual Setting the Timed Reminder The Message Manager can set or cancel the Timed Reminder. The telephone will ring at the set time according to the set mode (Once/Daily). Note • This setting is only available when the VPS is connected to a KX-TDA series PBX (MPR Version 2.0 or higher) using DPT Integration.

  • Page 103: List Of Prompts For Voice Mail And Aa Service

    VPS. These prompts can be customized by re-recording them to change their content, or can be recorded in various languages (KX-TVA50: 3 languages; KX-TVA200: 10 languages). The maximum length of a prompt is fixed at 6 min. When recording prompts in other...

  • Page 104: Prompts Common To Vm And Aa Services

    Subscriber’s Manual Prompts Common to VM and AA Services Prompt No. 1068 1066 Modifiable Prompts Good afternoon Good evening Good morning Welcome to the Voice Processing System To enter by name, press the pound sign and 1 Enter the first 3 or 4 letters of the person's last name For 'Q', press 7 For 'Z', press 9 Sorry, there are no more matching names...
  • Page 105 Prompt No. VM Prompts Prompt No. AA Prompts Prompt No. 1078 Modifiable Prompts To make this message private, press 1 Otherwise, press 2 Thank you for calling Modifiable Prompts Please enter your party's mailbox number ____ of the person's first name ____ of the person's first or last name To make the message urgent, press 1 Modifiable Prompts...

  • Page 106: Appendix

    Subscriber’s Manual Appendix Quick Reference...
  • Page 107 To Enter a Mailbox From a Remote Location, Dial: + mailbox number Listen to Message: 1 New Message 2 Old Message 3 Deleted Message Deliver Message: Enter Mailbox Number 1 Record Message 2 Add Another Mailbox 3 Review Mailing List Main Menu: You have Password #...
  • Page 108 Subscriber’s Manual To Enter a Mailbox From a Remote Location, Dial: + mailbox number Set Up Mailbox Management: 1 Record Personal Greetings 2 Set Password 3 Enter Owner's Name 4 Set Group Distribution List 5 Record Caller Name/Number 6 Set Remote Call FWD to Outside 7 Set Numbers for Automatic Log-in and Toll Saver...
  • Page 109 Service Access Commands Dial the following commands any time to get a different mailbox, extension, or menu. Dialing by Name #7 (#R) Restart (Main Menu) Return to Previous Menu * These commands are also available with VM Menu. ** This command is available with VM Menu only. Note •...

  • Page 110: A2 Kx-Tda And Kx-Taw Series Feature Programming For Dpt Integration

    Subscriber’s Manual KX-TDA and KX-TAW Series Feature Programming for DPT Integration The following VPS features are functional on any KX-T7xxx proprietary telephone that is connected to the PBX. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information.

  • Page 111: A2.3 Live Call Screening Password Canceling

    A2.3 Live Call Screening Password Canceling To cancel the password, follow the procedure below. (It is not necessary to enter Personal Programming to activate this feature). PC programming is also available (see A2.6 Live Call Screening Assignment via PC Programming). Note •...

  • Page 112: A2.5 Live Call Screening Private/Hands-Free Mode Assignment

    Subscriber’s Manual A2.5 Live Call Screening Private/Hands-Free Mode Assignment This program assigns a VPS response for when a message is being left in a mailbox. It determines whether an alarm tone is sent and whether the recorded message is played through the built-in speaker of the extension. The default mode is hands-free. (This is station level programming and should be done at each individual telephone.) PC programming is also available (see A2.6 Live Call Screening Assignment via PC Programming).

  • Page 113: A2.6 Live Call Screening Assignment Via Pc Programming

    A2.6 Live Call Screening Assignment via PC Programming KX-TDA and KX-TAW series PBX users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. Go to "Extension-Wired Extension-Extension Settings" screen. Select "Option 4" window of the extension for which you want to program. Assign LCS Recording Mode to "Keep Record"...

  • Page 114: A2.7 Live Call Screening Button Assignment

    Subscriber’s Manual A2.7 Live Call Screening Button Assignment For the Live Call Screening feature to work at an extension, the extension must have an LCS button lit at the time of the message reception. This button must either be a DSS/BLF or CO button with a lamp.

  • Page 115: A2.8 Two-Way Recording (Twr) Button Assignment

    A2.8 Two-way Recording (TWR) Button Assignment For the Two-way Recording feature to work at an extension, the extension must have a TWR button. This button must either be a DSS/BLF or CO button with a lamp. Follow the procedure below to assign a TWR button on an extension. (This is station level programming and should be done at each individual telephone.) PC programming is also available (see A2.12 Button Assignment via PC Programming).

  • Page 116: A2.9 Two-Way Transfer (Twt) Button Assignment

    Subscriber’s Manual A2.9 Two-way Transfer (TWT) Button Assignment For the Two-way Transfer feature to work at an extension, the extension must have a TWT button on it. This button must either be a DSS/BLF or CO button with a lamp. Follow the procedure below to assign a TWT button on an extension.

  • Page 117: A2.10 One-Touch Two-Way Transfer (One-Touch Twt) Button Assignment

    A2.10 One-touch Two-way Transfer (One-touch TWT) Button Assignment For the One-touch Two-way Transfer feature to work at an extension, the extension must have a One-touch TWT button on it. This button must either be a DSS/BLF or CO button with a lamp. Follow the procedure below to assign a One-touch TWT button on an extension.

  • Page 118: A2.11 Voice Mail Transfer (Vtr) Button Assignment

    Subscriber’s Manual A2.11 Voice Mail Transfer (VTR) Button Assignment For the Voice Mail Transfer feature to work at an extension, the extension must have the VTR button. This button must either be a DSS/BLF or CO button with a lamp. Follow the procedure below to assign a VTR button on an extension.

  • Page 119: A2.12 Button Assignment Via Pc Programming

    A2.12 Button Assignment via PC Programming KX-TDA and KX-TAW series PBX users can assign buttons for Live Call Screening (LCS), Two-way Recording (TWR), Two-way Transfer (TWT), and Voice Mail Transfer (VTR) via PC Programming. Follow the procedure below to assign each button. Go to "Extension-Wired Extension-Flexible Key"...

  • Page 120: A2.13 Live Call Screening Activation

    Subscriber’s Manual A2.13 Live Call Screening Activation To activate Live Call Screening, follow the steps below. PC programming is also available (see A2.7 Live Call Screening Button Assignment and A2.12 Button Assignment via PC Programming). Press the assigned LCS Button. Enter the assigned LCS Password.

  • Page 121: A2.14 Two-Way Recording (Twr) Into Mailbox

    Subscriber’s Manual A2.14 Two-way Recording (TWR) into Mailbox This feature allows extension users to record conversations into their own mailboxes by pressing the Two-way Recording (TWR) button.

  • Page 122: A2.15 Two-Way Transfer (Twt) Into Mailbox

    Subscriber’s Manual A2.15 Two-way Transfer (TWT) into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the Two-way Transfer (TWT) button and dialing the extension number. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the other person's mailbox at the same time.

  • Page 123: A2.16 One-Touch Two-Way Transfer (One-Touch Twt) Into Mailbox

    Subscriber’s Manual A2.16 One-touch Two-way Transfer (One-touch TWT) into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the One-touch Two-way Transfer (One-touch TWT) button. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the mailbox at the same time.

  • Page 124: A2.17 Voice Mail Transfer (Vtr) Programming

    Subscriber’s Manual A2.17 Voice Mail Transfer (VTR) Programming This feature allows extension users to transfer calls directly to a mailbox. This is available with APT/DPT and Inband Integration.

  • Page 125: A3 Kx-Ta And Kx-Td Series Pbx Feature Programming For Apt/Dpt Integration

    KX-TA and KX-TD Series PBX Feature Programming for APT/DPT Integration The following VPS features are functional on any KX-T7xxx proprietary telephone that is connected to the PBX. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information.

  • Page 126: A3.1 Live Call Screening (Lcs) Programming

    Subscriber’s Manual A3.1 Live Call Screening (LCS) Programming LCS notifies subscribers when messages are being recorded in their mailboxes. 2 notification methods are available: hands-free or private. Hands-free allows the user to monitor the message as it is being recorded through the speakerphone and, if desired, intercept the call by lifting the handset.

  • Page 127: A3.2 Live Call Screening Password Assignment

    A3.2 Live Call Screening Password Assignment To allow the Live Call Screening feature to work at an extension, the extension must have the LCS button lit. To light this button, press the LCS button, then enter the password. This password prevents others from activating the LCS feature and listening to the messages as they are being recorded.

  • Page 128: A3.3 Live Call Screening Password Canceling

    Subscriber’s Manual A3.3 Live Call Screening Password Canceling To cancel the password, follow the procedure below. (It is not necessary to enter PITS Programming to activate this feature). PC programming is also available for KX-TD500 and KX-TA824 users (see A3.6 Live Call Screening Assignment via PC Programming).

  • Page 129: A3.4 Live Call Screening Recording Mode Assignment

    A3.4 Live Call Screening Recording Mode Assignment This program allows the VPS to continue recording the conversation in the mailbox after the extension intercepts the call during the Live Call Screening. PC programming is available for KX-TD500 and KX-TA824 users (see A3.6 Live Call Screening Assignment via PC Programming).

  • Page 130: A3.5 Live Call Screening Private/Hands-Free Mode Assignment

    Subscriber’s Manual A3.5 Live Call Screening Private/Hands-Free Mode Assignment This program assigns a VPS response for when a message is being left in a mailbox. It determines whether an alert tone is sent or whether the recorded message is played through the built-in speaker of the extension.

  • Page 131: A3.6 Live Call Screening Assignment Via Pc Programming

    A3.6 Live Call Screening Assignment via PC Programming KX-TD500 and KX-TA824 users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. KX-TD500 Go to "4-2 Extension Line" screen. Select the "Card No." and "Port No." which you are going to program. In "LCS Settings": To set LCS Password, Enter a 3-digit number (using "0-9") in "LCS Password".
  • Page 132 Subscriber’s Manual Note • To utilize the Live Call Screening features, it is necessary to first assign the LCS Password and LCS Button (see A3.12 Button Assignment via PC Programming), and then activate the LCS status. Click "Apply". Repeat steps 2 to 4 for each extension. KX-TA824 Go to "2.Extension - 2.Feature Settings".
  • Page 133 Go to "2.Extension - 3.PT personal settings". Under "LCS Mode", select "Private" or "Hands-free". Click "Apply" to save the changed data. Subscriber’s Manual...
  • Page 134 Subscriber’s Manual...

  • Page 135: A3.7 Live Call Screening Button Assignment

    A3.7 Live Call Screening Button Assignment For the Live Call Screening feature to work at an extension, the extension must have an LCS button lit at the time of the message reception. This key must either be a DSS/ BLF or CO key with a lamp. Follow the procedure below to assign an LCS button on an extension.

  • Page 136: A3.8 Live Call Screening Cancel Button Assignment

    Subscriber’s Manual A3.8 Live Call Screening Cancel Button Assignment This button assignment allows you to assign a Flexible (CO, DSS) button as a Live Call Screening Cancel button. PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC Programming).

  • Page 137: A3.9 Two-Way Recording Button Assignment

    A3.9 Two-way Recording Button Assignment For the Two-way Recording feature to work at an extension, the extension must have a TWR button on it. This key must either be a DSS/BLF or CO key with a lamp. Follow the procedure below to assign a TWR button on an extension. (This item should be programmed by each extension user through Personal Programming.) PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC Programming).

  • Page 138: A3.10 Two-Way Transfer Button Assignment

    Subscriber’s Manual A3.10 Two-way Transfer Button Assignment For the Two-way Transfer feature to work at an extension, the extension must have a TWT button on it. This key must either be a DSS/BLF or CO key with a lamp. Follow the procedure below to assign a TWT button on an extension.

  • Page 139: A3.11 Voice Mail Transfer Button Assignment

    A3.11 Voice Mail Transfer Button Assignment This feature allows an extension user to transfer calls directly to a mailbox. This is available with both DPT and Inband Integration. PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC Programming).

  • Page 140: A3.12 Button Assignment Via Pc Programming

    Subscriber’s Manual A3.12 Button Assignment via PC Programming KX-TD500 and KX-TA824 users can assign buttons via PC programming. Follow the procedure below to assign each button. KX-TD500 Go to "4-2 Extension Line" screen (refer to the screen image in A3.6 Live Call Screening Assignment via PC Programming).
  • Page 141 Select the desired Key Type. When 2WAY-REC, 2WAY-TRN, or VTR is selected, enter the extension number in "DN". Click "OK". "Flexible CO Key" screen (for all CO Keys) displays again. Click "OK". "4-2 Extension Line" screen displays again. Click "OK" or "Apply". Repeat these steps for each extension.
  • Page 142 Subscriber’s Manual Click "OK" to save the button. Select the desired CO button. Select "LCS Cancel" from the menu. Click "OK" to save the button. Select the desired CO button. Select "2-way Record" from the menu. Enter the extension number of the VPS. Click "OK"...

  • Page 143: A3.13 Live Call Screening Activation

    A3.13 Live Call Screening Activation To activate the Live Call Screening status, follow the steps below. PC programming is also available for KX-TD500 users (see A3.6 Live Call Screening Assignment via PC Programming). Press the assigned LCS Button. Press the assigned LCS Password. Confirm that the assigned LCS Button is red-on.

  • Page 144: A3.14 Live Call Screening Password Control

    Subscriber’s Manual A3.14 Live Call Screening Password Control This feature allows operators and the Manager of the PBX to cancel the password for LCS at any extension. If a user forgets the preprogrammed password, Operator(s) and the Manager of the PBX can cancel the LCS password. Enter PITS Programming: a.

  • Page 145: A3.15 Two-Way Recording Into Mailbox

    Subscriber’s Manual A3.15 Two-way Recording into Mailbox This feature allows extension users to record conversations into their mailboxes by pressing the Two-way Recording (TWR) button.

  • Page 146: A3.16 Two-Way Transfer Into Mailbox

    Subscriber’s Manual A3.16 Two-way Transfer into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the Two-way Transfer (TWT) button and dialing the extension number. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the mailbox at the same time.

  • Page 147: A3.17 A Restriction On Twr/Twt Activation (Kx-Td500 Only)

    Subscriber’s Manual A3.17 A Restriction on TWR/TWT Activation (KX-TD500 Only) The KX-TD500 supports a maximum of 8 simultaneous Two-way Recording or Two- way Transfer operations. If the KX-TD50104 TSW-CONF (TSW Conference Expansion) Card is installed, the KX-TD500 supports a maximum of 64 Two-way Recording or Two-way Transfer operations.

  • Page 148: A4 Training The Subscriber

    Finally, if Custom Service menus are used, subscribers should be encouraged to listen to these menus often and make suggestions for improvement. Custom Service is a very powerful feature of the Panasonic VPS. Make the most out of this feature. 1015]. If the subscriber has a password enabled,...

  • Page 149: A5 Using Vm Menu

    Using VM Menu LCD (Liquid Crystal Display) • LCD (Liquid Crystal Display): Displays menus or options. • Soft Buttons (S1 through S4): Used to select the item displayed on the bottom • Navigator Key: – Right or left key Used to skip between messages. –...
  • Page 150 Subscriber’s Manual VM Menu Examples <Playing Messages> ROBIN SCHNEIDER MBX 120 AUG24 03:47PM 00:03:12 ** -------- SHIFT RBOOK SNEW RPLY Follow the audible prompts to log in to your mailbox. Main Menu Receive Msg. Deliver Msg. Mbx. Management A.A. Status EXIT ENTER Receive Msg.
  • Page 151 <Setting Automated Attendant Status> Follow the audible prompts to log in to your mailbox. Main Menu Receive Msg. Deliver Msg. Mbx. Management A.A. Status EXIT ENTER A.A. Status Call Transfer Status Covering Extn. Msg. Reception Mode Incomplete Handling EXIT ENTER Disable All EXIT ENTER...
  • Page 152 Subscriber’s Manual Select "SEL" to accept. Call Screening EXIT ENTER Select "SEL" to accept. Intercom Paging EXIT ENTER Select "SEL" to accept. Beeper Access EXIT ENTER A.A. Service Status will be set. To set other features, Transfer to Mbx. press "ENTER", then follow the steps.

  • Page 153: Glossary

    "Alternate Extension Transfer Sequence". APT Integration Digital integration between the VPS and certain Panasonic PBXs. Requires upgraded software in the PBX. When the VPS and PBX use APT Integration, voices are sent using analog technology, and data is sent digitally.

  • Page 154: Call Blocking

    Subscriber’s Manual Bookmark Enables a subscriber, the System Manager, or the Message Manager to set a specific point (Bookmark) in a message and easily resume playback later from that point. Call Blocking Allows subscribers to have their calls handled by the Incomplete Call Handling Service without ringing at their extensions.

  • Page 155: Covering Extension

    Company Name This is played by the VPS to the intended receiver of an External Delivery Message when he or she is unable to enter correctly the password (if a password is required to listen to the message). This helps him or her to realize where the call came from and contact the message sender if necessary.
  • Page 156 DID numbers to a specified extension, mailbox (including Mailbox Group) or Custom Service. DPT Integration Digital integration between the VPS and certain Panasonic PBXs. Requires upgraded software in the PBX. When the VPS and PBX use DPT Integration, voices and data are sent digitally.

  • Page 157: Intercom Paging

    General Delivery Mailbox A special mailbox that is maintained by the Message Manager. If a caller does not have a DTMF-compatible telephone, the caller cannot dial numbers in order to connect himself or herself to an extension or mailbox. Callers who do not dial any numbers can be directed to the General Delivery Mailbox.
  • Page 158 Subscriber’s Manual Interview Service Allows the VPS to "interview" a caller by playing a series of prerecorded questions and recording the caller's responses. Subscribers are able to record questions directly into their interview mailboxes. After a caller records his or her answers, the Message Waiting Lamp turns on at the subscriber's telephone.

  • Page 159: Message Waiting Lamp

    Allows callers to select the language they would like to hear for voice guidance (system prompts). 3 languages can be selected for the Multilingual Selection Menu of the KX-TVA50; 5 languages for the KX-TVA200. Non-Subscriber A caller to the VPS who does not own a mailbox.

  • Page 160: One-Touch Two-Way Transfer (One-Touch Twt)

    Subscriber’s Manual One-touch Two-way Transfer (One-touch TWT) Available with KX-TDA series and KX-TAW series PBXs using DPT Integration only. Allows a subscriber to record his or her telephone conversations into another subscriber's mailbox with a one-touch operation. Operator 3 different extensions can be assigned as operators for each time mode. Callers can be directed to an operator when they dial [0], when they have rotary or pulse telephones (and thus cannot dial while listening to VPS prompts), or when certain VPS features are programmed to direct callers to an operator.
  • Page 161 Personal Group Distribution List A preprogrammed list of subscriber mailboxes that can be used (by the subscriber who created the list) to deliver a message to several recipients in one operation. Each subscriber can create 4 Personal Group Distribution Lists. Each list can have 40 members.
  • Page 162 Subscriber’s Manual Service Group A group of settings which determine how incoming calls are handled by the VPS. One of 8 call service groups is assigned to each VPS port or PBX outside line. Service Mode Determines if incoming calls are handled by the VPS according to settings made for day mode, night mode, lunch mode, or break mode.
  • Page 163 System Prompt Recorded voice guidance messages that help subscribers and callers use VPS features. Over 1000 prompts are prerecorded in the VPS. The System Administrator and Message Manager can rerecord prompts as necessary. The System Administrator and the Message Manager can turn system prompts on and off as needed.
  • Page 164 VPS by following text prompts and pressing soft buttons and the Navigator Key. Voice prompts are not used. Voice Mail A general term used for messages recorded by the VPS and stored in subscriber mailboxes. A Voice Processing System, such as the Panasonic KX-TVA50, and KX-TVA200.

  • Page 165: Index

    Subscriber’s Manual Index...
  • Page 166 Subscriber’s Manual A Restriction on TWR/TWT Activation (KX-TD500 Only) 147 AA Prompts 105 After Hours Greeting 15 Announce Message Transferred Information 79 Announce Option Menu After Erasing Messages Appendix 106 Assigning and Canceling Telephone Numbers for Call Transfer to Outside Line 59 Assigning Caller ID Numbers and Recording Names Assigning Caller ID Numbers for the First Time 51 Assigning Notification Numbers 93...
  • Page 167 Lists 44 Deleting Options from Your Personal Custom Service 62 Deleting Questions 42 Delivering Messages 85 Delivering Messages to All Mailboxes (Broadcasting Messages) 85 Delivering Messages to Specified Mailboxes 85 Device Notification 48 Directory Listing 79 E-mail Integration (Message Notification by E-mail) External Message Delivery 32 External Message Delivery Lists 46 First Playback Urgent Messages 79...
  • Page 168 Subscriber’s Manual Message Retrieval Order 76 Message Waiting Lamp 48 Message Waiting Notification 48 Navigation Commands 19 New Message Length Announcement 79 New Message Retention Time 75 New Messages 20 No Answer Greeting 12 Notify of Transfer 79 Number of Caller IDs for Personal Caller Name Announcement 78 Number of New Message Announcement 78 Old Messages 20...
  • Page 169 Delivery List) 33 Specifying the Recipients by Name (Dialing by Name) 25 Specifying the Recipients by Number 25 Starting the Subscriber Tutorial 13 Subscriber Tutorial 79 Subscriber Tutorial (Easy Mailbox Configuration) Subscriber's Name 12 System Manager's Guide 68 Telephone Numbers 1 and 2 for Remote Call Forward to Outside 94 Temporary Greeting 15 The VPS will announce, "Sorry, this function is not...
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  • Page 172 Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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