Model No. KX-TVA200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVA50/KX-TVA200: Version 2.1 (Main Software Version 2.50 or later) Document Version 2.1 2010/01...
Introduction Introduction About this Manual This Manager’s Manual is designed to help the System Manager and Message Manager program the VPS using the features that are available to them, including setting up mailboxes, recording prompts, etc. Note that the features available to the System Manager and Message Manager are not the same; for more information, refer to the information in this manual or consult your dealer.
Table of Contents Table of Contents 1 Training the Subscriber ................4 2 System Manager’s Guide ................5 Logging in to the System Manager’s Mailbox ..............5 Setting Up Mailboxes ......................5 Setting Class of Service (COS) Parameters ..............7 Setting the System Clock ....................11 Changing the Service Mode Setting ................12 Changing the Company Greeting and Incoming Call Service Setting .......12 Broadcasting Messages ....................13...
In particular, senior staff members ought to know how to take advantage of Mailbox Groups. 20 lists can be created, with up to 62 mailboxes (KX-TVA50) or up to 100 mailboxes (KX-TVA200) in each list.
2.2 Setting Up Mailboxes 2 System Manager’s cannot create or edit mailboxes. The VPS will announce, "Sorry, this function is not Guide available". Manual Log-in 2.1 Logging in to the Go off-hook. System Manager’s Enter the extension number of the VPS. Mailbox and your mailbox number.
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2.2 Setting Up Mailboxes • First 3 or 4 Letters of the Subscriber’s Last to accept. Name: Enter only the first 3 or 4 letters of the First 3 or 4 Letters of the Subscriber’s First owner’s last name. Name •...
• Message Length: 1-60 min./0: Unlimited • Mailbox Capacity Maximum Message Time: (KX-TVA200) 1-600 min/0: Unlimited, (KX-TVA50) Resetting a Mailbox Password 1-120 min/0: Unlimited • Message Retrieval Order: LIFO (Last In First Out) When a password is forgotten, the System Manager...
See 2.1 Logging in to the System Manager’s next parameter. Mailbox. Enter the total message time ([KX-TVA200] 1-600 min or 0: Unlimited, [KX-TVA50] 1-120 min or 0: Enter the Class of Service Number (1-64). Unlimited). Follow the steps below and set each parameter.
(enable or • If set to Primary, go to step 2. disable). Press [1] to [10] (KX-TVA200) or press [1] to [3] (KX-TVA50) to change the desired mode. to accept. KX-TVA200 for System 1 Prompt. Play System Prompt after Personal for System 2 Prompt.
2.3 Setting Class of Service (COS) Parameters Maximum Number of Caller IDs for Personal Greeting for Caller ID Caller Name Announcement to change the current setting (enable or disable). to change the current setting. to accept. to accept the current setting, then go to the next parameter.
2.4 Setting the System Clock Autoplay New Message 2.4 Setting the System Clock to change the current setting (enable or disable). to accept. The system clock can be set directly from the telephone. It is important to set the clock accurately because Message Waiting Notification, External Message First Playback Urgent Messages Delivery, redialing and rescheduling of External...
2.6 Changing the Company Greeting and Incoming Call Service Setting 2.5 Changing the Service mode is available only with APT/DPT Integration. If this mode is selected when using other integration Mode Setting types, the VPS will operate in Automatic Mode. Note •...
Port setting. for Trunk setting. Changing Service Group Setting Enter the Port/Trunk number (Port 1-24 [KX-TVA200]/Port 1-6 [KX-TVA50], Trunk Log in to the System Manager’s mailbox. 1-64/0:None). • See 2.1 Logging in to the System Manager’s to change the service group, then go to step 7.
2.8 Changing the System Manager’s Password with one operation. Broadcast messages have priority to make the message urgent. over other regular or urgent messages, but otherwise to continue. are treated like regular messages. This feature is useful to make the message private. when informing subscribers about the current VPS to continue.
3.2 Managing the General Delivery Mailbox 3 Message Manager’s Automatic Log-in Guide Note • This feature is not available with certain PBXs and may be disabled by the System Administrator for your mailbox. 3.1 Logging in to the Go off-hook. Message Manager’s Enter the extension number of the VPS.
This feature is only available Messages left in the General Delivery Mailbox should with Panasonic KX-T series PBXs using DPT be transferred to their intended recipients on a regular Integration. For more information, consult your basis.
3.4 Customizing the Message Manager’s Mailbox Assigning Notification Numbers Enter the device number (1-3). • If a telephone number has not been assigned to the selected device number, you cannot set the A maximum of 3 telephone or beeper numbers can be device status.
3.5 Setting the System Clock Operator’s Extensions of characters allowed to be entered is 24; when connected to any other KX-T series PBX, 16. to accept. When callers require help, they can dial [0] to be transferred to an operator. A maximum of 3 operators to change or assign the telephone number 2 can be programmed for each time mode;...
3.6 Recording Messages Recording Menus and Voice Labels For example: • To enter January, press [1] [#]. Enter the day, then Log in to the Message Manager’s mailbox. • See 3.1 Logging in to the Message Manager’s Enter the last 2 digits of the year, then Mailbox.
FWD Cancel: Cancels the forwarding setting. Note Recording System Caller Names • This feature is only available with Panasonic KX-T series PBXs using DPT Integration. For Before recording System Caller Names, the associated more information, consult your System telephone numbers must first be programmed using Administrator.
3.8 Setting the Timed Reminder Assigning Remote Call Forwarding been completed properly at the PBX, possibly because a nonexistent extension number has been entered as the destination, or because the PBX does not Before setting Remote Call Forwarding Outside, you support the Remote Call Forwarding should first store 2 telephone numbers (see feature.
There are over 1000 system prompts in the VPS. These prompts can be customized by re-recording them to change their content, or can be recorded in various languages (KX-TVA50: 3 languages; KX-TVA200: 10 languages). The maximum length of a prompt is fixed at 6 min.
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3.9 List of Prompts for VM and AA Service Prompt No. Modifiable Prompts To erase and try again, press [3] To add, press [4] To erase and exit, press [*] To make this message private, press [1] Otherwise, press [2] Thank you for calling VM Prompts Prompt No.
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