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Panasonic KX-TVA50 Feature Manual

Voice processing system
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See also: Programming Manual , User Manual
Voice Processing System
Feature Manual
KX-TVA50
KX-TVA200
Model
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TVA50/KX-TVA200: Version 1.0

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Summary of Contents for Panasonic KX-TVA50

  • Page 1 Voice Processing System Feature Manual KX-TVA50 KX-TVA200 Model Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVA50/KX-TVA200: Version 1.0...

  • Page 2: About This Manual

    About this Manual This Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Voice Processing System. It explains what this VPS can do, and how to obtain the most of its many features.
  • Page 3 • Every system programming setting can be accessed using a PC and the Panasonic KX-TVA Maintenance Console software. For programming details, refer to the on-line help which is installed along with KX-TVA Maintenance Console. Feature Manual...

  • Page 4: Table Of Contents

    Table of Contents Voice Processing System Overview ............. 7 What is a VPS? .........................8 1.1.1 Introduction to VPS Features .....................8 1.1.2 Basic Features ........................8 System Administration, Management, and Use ............9 1.2.1 System Administration .......................9 1.2.2 System Management ......................9 1.2.3 Subscriber Use........................9 Features ....................
  • Page 5 2.2.35 On Hold Announcement Menu..................32 2.2.36 Operator Service......................34 2.2.37 PIN Call Routing ......................34 2.2.38 Play System Prompt After Personal Greeting ..............36 2.2.39 Port Service ........................36 2.2.40 Rotary Telephone Service....................37 2.2.41 Service Access Commands ..................... 37 2.2.42 Service Group........................
  • Page 6 System Setting Features ....................63 2.4.1 Auto Configuration (APT/DPT Integration Only)...............63 2.4.2 Custom Service Builder ....................63 2.4.3 Default Mailbox Template ....................63 2.4.4 Password Administration ....................64 2.4.5 Recording by System Administrator .................64 2.4.6 Service Mode ........................65 2.4.7 System Reports .......................65 2.4.8 System Security .......................66 2.4.9 System Backup/Restore....................66 2.4.10...

  • Page 7: Voice Processing System Overview

    Section 1 Voice Processing System Overview Feature Manual...

  • Page 8: What Is A Vps

    1.1 What is a VPS? What is a VPS? 1.1.1 Introduction to VPS Features Description The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to appropriate extensions, takes and stores messages, and notifies subscribers when messages are left.

  • Page 9: System Administration, Management, And Use

    1.2 System Administration, Management, and Use System Administration, Management, and Use 1.2.1 System Administration Description System administration (programming, diagnosis, system prompt administration, etc.) can be performed with a PC running the KX-TVA Maintenance Console software. For more information, refer to the Programming Manual. 1.2.2 System Management Description...
  • Page 10 1.2 System Administration, Management, and Use Feature Manual...

  • Page 11: Features

    Section 2 Features Feature Manual...

  • Page 12: Pbx Integration Features

    Two-way Transfer * available for DPT Integration only APT Integration (KX-TVA50 only) When the VPS and PBX use APT Integration, voices are sent using analogue technology, and data is sent digitally. APT Integration provides certain VPS features which are not available with analogue integration (i.e., Inband Integration), including:...

  • Page 13: Inband Integration (Kx-Tva50 Only)

    – Toll Saver Inband Integration (KX-TVA50 only) When the VPS and PBX use Inband Integration, voices are sent using analogue technology and data is sent to the VPS through the use of standard audio signals, such as DTMF tones, busy signals, ringback tones, etc.

  • Page 14: System Features

    2.2 System Features System Features 2.2.1 Alternate Extension Group Description A group of extensions that require a different call transfer sequence than other extensions and are therefore placed into a separate group. Programming Manual References "Alternate Extension" in 2.4.3 Parameters 2.2.2 Auto Forwarding Description...

  • Page 15: Automated Attendant

    2.2 System Features 2.2.3 Automated Attendant Description Allows you to direct incoming calls without the use of an operator. Callers can be redirected to the desired extension in one of the following way: (1) dial extension numbers directly, (2) spell the name of the desired party using the dial keys on their telephones (refer to 2.2.18 Dialing by Name), or (3) listen to all subscriber names and select the desired extension (refer to 2.2.27 List All Names).

  • Page 16: Busy Coverage Mode

    2.2 System Features 2.2.5 Busy Coverage Mode Description Specifies how the VPS will handle calls to an operator when the line is busy. The Busy Coverage options that are available include: Hold, No Answer Coverage, Call Waiting, and Disconnect Message. Programming Manual References "Busy Coverage Mode"...

  • Page 17: Call Services

    2.2 System Features 2.2.6 Call Services Description Include a series of both incoming and outgoing call services. Incoming Call Services: Automated Attendant Service, Voice Mail Service, Interview Service, Custom Service. Outgoing Call Services: Message Waiting Notification and External Message Delivery. Programming Manual References "Call Service"...

  • Page 18: Caller Id Call Routing (Apt/Dpt Integration Only)

    2.2 System Features 2.2.8 Caller ID Call Routing (APT/DPT Integration Only) Description Allows the System Administrator to store a maximum of 200 telephone numbers and assign a specific destination (extension, mailbox, Mailbox Group, or Custom Service) to each telephone number. When Caller ID information is received that matches one of the stored telephone numbers, the call is automatically directed to its destination.

  • Page 19: Caller Name Announcement-Personal (Apt/Dpt Integration Only)

    2.2 System Features 2.2.10 Caller Name Announcement—Personal (APT/DPT Integration Only) Description Allows subscribers to store a maximum of 30 telephone numbers and record a caller name for each telephone number. The caller name is announced when playing a message in their mailbox from one of the preprogrammed callers, when the VPS directs a call to the subscriber from one of the preprogrammed callers (Caller ID Screening), and when the VPS pages the subscriber by intercom (Intercom Paging).

  • Page 20: Class Of Service (Cos)

    2.2 System Features 7.6 Recording Messages 2.2.12 Class of Service (COS) Description Each mailbox is assigned a Class of Service (COS) that determines the set of services that are available to its subscriber. There are 64 classes. Mailboxes can be assigned to their own or to the same COS as needed. COS No.

  • Page 21: Company Greeting

    2.2 System Features 2.2.13 Company Greeting Description Is a prerecorded message designed to greet all incoming callers and provide relevant information. A maximum of 32 Company Greetings can be recorded, and a Company Greeting can be assigned for each time mode (day, night, lunch, and break) and holiday for each Service Group. The start time of morning greeting, afternoon greeting, and evening greeting can be set.

  • Page 22: Covering Extension

    2.2 System Features 2.2.15 Covering Extension Description Forwards calls to a second extension when the first extension's subscriber is not available to take the call. The caller can also access the Covering Extension by pressing [0] while a Personal Greeting is being played, or while leaving a message.

  • Page 23: Daylight Saving Time Assignment

    2.2 System Features Subscriber's Manual References 7.6 Recording Messages 2.2.17 Daylight Saving Time Assignment Description Adjusts the VPS's clock on the preprogrammed days for Daylight Saving Time. Both a start and end date for Daylight Saving Time must be programmed. Programming Manual References "Daylight Saving Time"...

  • Page 24: Did Call Routing (Dpt Integration Only)

    2.2 System Features 2.2.19 DID Call Routing (DPT Integration Only) Description Allows the System Administrator to store a maximum of 200 DID numbers and assign a specific destination (extension, mailbox, Mailbox Group, or Custom Service) to each telephone number. When a DID number is received that matches one of the stored telephone numbers, the call is automatically directed to its destination.
  • Page 25 2.2 System Features original message after sending, see "Time Frame" in E-mail Schedule in the Programming Manual. • If there are any errors when the VPS tries to send e-mail messages, error messages will be sent to the preset e-mail address (see "Mail Address " in "2.5.4 Parameters" in the Programming Manual).

  • Page 26: Extension Group

    2.2 System Features 2.2.21 Extension Group Description An Extension Group is a group of extensions that share a common mailbox. Extension Groups are created by the System Administrator. Each group has an Extension Group number. There are 20 group lists available, and each group list can have a maximum of 100 members. Programming Manual References 2.5.2 Extension Group 2.2.22 Fax Management...

  • Page 27: Holiday Service

    2.2 System Features 2.2.24 Holiday Service Description Allows the VPS to override the normal settings assigned for the appropriate trunk/port service by playing a special holiday greeting. (Ex. "Happy New Year! Our office is closed today. If you wish to record a message, please press 1 now".) A maximum of 20 holidays can be programmed.

  • Page 28: Interview Service

    2.2 System Features 2.2.26 Interview Service Description Allows the VPS to "interview" a caller by playing a series of prerecorded questions and recording the caller's responses. As the callers answers questions, they are recorded into an interview mailbox. – After a caller records the answers, the interview mailbox lights a message waiting lamp on the interview mailbox owner's extension.

  • Page 29: Logical Extension (All Calls Transfer To Mailbox)

    2.2 System Features subscriber's name is recorded. subscriber's extension number is set. "Yes" is set for "Directory Listing" in the Class of Service (COS) settings. • To return to previous menu in Automated Attendant Service or Custom Service, press Programming Manual References "Automated Attendant"...

  • Page 30: Message Reception Mode

    2.2 System Features 2.2.30 Message Reception Mode Description Determines whether incoming calls are directed to the subscriber's regular mailbox or interview mailbox. This mode is effective for: Incomplete Call Handling Service (when the subscriber's line is busy, when the subscriber cannot take the call, or when the subscriber has enabled Call Blocking), and when the transfer destination of calls is set to a Logical Extension.

  • Page 31: Message Waiting Notification-Lamp

    • In order to display the number of unplayed messages on the display: – A compatible Panasonic Proprietary Telephone with 6-line display (such as the KX-T7636) must be used. – The VPS must be connected to a KX-TDA series PBX (MPR Version 2.0 or higher) using DPT Integration.

  • Page 32: Multilingual Service

    2.2.33 Multilingual Service Description Allows a maximum of 3 languages (KX-TVA50) or 10 languages (KX-TVA200) to be used for system prompts. The System Administrator can select 3 languages (KX-TVA50) or 5 languages (KX-TVA200) for the multilingual selection menu, and assign a key for each language in the menu. Callers can select the desired language by pressing the assigned key.
  • Page 33 2.2 System Features Programming Manual References 1.8.3 Utility—System Prompts Customization Subscriber's Manual References 7.6 Recording Messages Feature Manual...

  • Page 34: Operator Service

    2.2 System Features 2.2.36 Operator Service Description Allows callers to be connected to a live operator. The operator can then transfer the caller to the appropriate party or service as needed. Operator Service can work in conjunction with other services, often providing a way for callers having difficulty using the VPS to receive assistance.
  • Page 35 2.2 System Features Conditions • This feature is available only when "PIN" is set as the value for "Call Transfer Anytime" in Custom Service Setting. Programming Manual References 2.4.1 Caller ID/DID/PIN Call Routing "Call Transfer Anytime" in 2.4.4 Custom Service Feature Manual...

  • Page 36: Play System Prompt After Personal Greeting

    2.2 System Features 2.2.38 Play System Prompt After Personal Greeting Description Allows the "Guidance for Recording" message to be played for the caller after the "Personal Greeting". The "Guidance for Recording" message instructs the caller how to terminate the call, access more features, and rerecord the message.

  • Page 37: Rotary Telephone Service

    2.2 System Features 2.2.40 Rotary Telephone Service Description Provides guidance to callers using rotary telephone systems or when several seconds pass without anything being entered by the caller. Programming Manual References "Rotary Telephone Service" in 2.4.3 Parameters 2.2.41 Service Access Commands Description Allow the caller to directly access several standard features.

  • Page 38: Service Group

    Controls how time and/or date related features function. Can be set independently or to be synchronized with the PBX clock (PBX Synchronization is only available when the VPS is connected to a Panasonic KX-T series PBX using DPT Integration). Programming Manual References "System Clock"...

  • Page 39: System Prompts

    2.2.44 System Prompts Description Are announcement that instruct a caller. A maximum of 10 (KX-TVA200) or 3 (KX-TVA50) languages can be stored as system prompts. The name of each language can be stored as well. When the System Administrator selects a language for the system settings, the desired language can be selected using this name label data.

  • Page 40: Trunk Service (Universal Port) (Apt/Dpt Integration Only)

    2.2 System Features 2.2.46 Trunk Service (Universal Port) (APT/DPT Integration Only) Description Allows VPS call handling features to behave differently depending on the PBX trunk that the calls are received on. A VPS service can be assigned to each trunk, including: Voice Mail Service, Automated Attendant Service, Interview Service, and Custom Service.

  • Page 41: Subscribers Features

    2.3 Subscribers Features Subscribers Features 2.3.1 Auto Receipt Description Allows a subscriber or the System Manager to receive a message to confirm the reception of sent messages to other subscribers. When the sent messages are received, a subscriber will receive a message as follows: "<Mailbox Name/Number>...

  • Page 42: Automatic Log-In (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.2 Automatic Log-in (APT/DPT Integration Only) Description Allows subscribers to log in to their mailbox directly without entering the mailbox number. A subscriber can log in to his or her mailbox directly by: – dialing an extension number of the VPS from his or her extension –...
  • Page 43 2.3 Subscribers Features Conditions • If one of the assigned keys as a selection key for the Message Receive Option Menu is pressed, the selected option will be activated, after that, the regular operation will be required after each message is played. This feature is only available when "Yes" is set for "Autoplay New Message" in the Class of Service (COS) settings.

  • Page 44: Bookmark

    2.3 Subscribers Features 2.3.4 Bookmark Description Enables a subscriber to set one Bookmark per message while pausing a message. After setting a Bookmark, a subscriber can listen to the message from that Bookmark by pressing the specified key while pausing the message or after the message was played. Conditions •...

  • Page 45: Call Transfer Status

    2.3 Subscribers Features 2.3.5 Call Transfer Status Description Allows subscribers to specify how the VPS will handle calls to their individual extensions. Call Transfer Status options include: Call Screening, Call Blocking, Intercom Paging, Calling a Beeper, Transfer to Mailbox, and Custom Service. Programming Manual References "Call Transfer Status"...

  • Page 46: Caller Id Callback (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.7 Caller ID Callback (APT/DPT Integration Only) Description Enables a subscriber to call back a message sender with the Caller ID number attached to the message. Installation Manual References "Transfer to Outside Parameters" in 5.2.3 PBX Interface Parameters Programming Manual References "Caller ID Callback"...

  • Page 47: Delete Message Confirmation

    2.3 Subscribers Features 2.3.9 Delete Message Confirmation Description Requests confirmation from the subscriber before erasing a message left in the mailbox. Conditions • When messages are deleted, they will be retained until the end of the next day. • This feature is only available when "Yes" is set for "Delete Message Confirmation" in the Class of Service (COS) settings.

  • Page 48: External Message Delivery Service

    2.3 Subscribers Features 2.3.11 External Message Delivery Service Description Allows a subscriber to send a message to several subscribers and non-subscribers (including outside parties) at a specified time (or immediately). This feature also allows the receiver to reply to the message without having to specify the mailbox number.

  • Page 49: Group Distribution List-System

    Allows subscribers and callers to send messages to all mailboxes that belong to the list at once. Group Distribution Lists are created by the System Administrator. There are 20 group lists available, and each group list can have a maximum of 62 members for KX-TVA50 or 100 members for KX- TVA200.

  • Page 50: Live Call Screening (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.15 Live Call Screening (APT/DPT Integration Only) Description Allows the subscriber to monitor incoming calls as messages are being recorded. The subscriber has the option of answering calls while monitoring or allowing the message to be recorded without interruption.

  • Page 51: Mailbox Capacity Warning

    2.3 Subscribers Features 2.3.17 Mailbox Capacity Warning Description Allows the VPS to alert subscribers when recording time for their mailboxes is running low. The warning announcement will be heard at the beginning of Subscriber's Service. Conditions • The warning threshold (in minutes) is determined by Class of Service (COS). If the setting is longer than the Mailbox Capacity Maximum Message Time, this feature is not available.

  • Page 52: One-Touch Two-Way Transfer (Dpt Integration Only)

    2.3 Subscribers Features 2.3.19 One-touch Two-way Transfer (DPT Integration Only) Description Allows a subscriber to record two-way conversations into another person's mailbox with one touch. Available only with KX-TDA/KX-TAW series PBXs. Subscriber's Manual References A2.10 One-touch Two-way Transfer (One-touch TWT) Button Assignment A2.16 One-touch Two-way Transfer (One-touch TWT) into Mailbox 2.3.20 Personal Custom Service Description...

  • Page 53: Personal Greeting For Caller Id (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.21 Personal Greeting for Caller ID (APT/DPT Integration Only) Description Allows subscribers to record a maximum of 4 personal greetings that are played for calls received from preprogrammed telephone numbers. Each greeting can be assigned to a maximum of 8 telephone numbers.

  • Page 54: Playback Volume/Speed Control

    2.3 Subscribers Features 2.3.23 Playback Volume/Speed Control Description Enables subscribers to adjust the volume and playback speed of messages by pressing [8] for volume and [9] for speed. The setting applies to the current message only. There are 5 levels, as shown below.

  • Page 55: Receive Message

    2.3 Subscribers Features 2.3.25 Receive Message Description Allows subscribers to listen to messages left in their mailboxes. After listening to messages, 2 options are available to subscribers: Reply to Message Sender—allows subscribers to reply to the message sender without specifying the extension.

  • Page 56: Remote Call Forwarding Set (Dpt Integration Only)

    2.3 Subscribers Features 2.3.27 Remote Call Forwarding Set (DPT Integration Only) Description Allows subscribers and the Message Manager to program their extensions from a remote location in order to forward calls to another extension or to an outside telephone. There are 6 forwarding settings available: FWD All—Forwards all incoming calls to the desired extension number.

  • Page 57: Subscriber Tutorial

    2.3 Subscribers Features 2.3.28 Subscriber Tutorial Description Provides voice guidance to subscribers when they log in to their mailboxes for the first time. By following the guidance, subscribers can configure the following items: – Password – Owner's Name – No Answer Greeting Programming Manual References "Tutorial"...

  • Page 58: Temporary Personal Greeting

    2.3 Subscribers Features 2.3.29 Temporary Personal Greeting Description Is a greeting message often used to inform callers of the subscriber's absence ("I'm out of the office today…", "I'm on vacation this week…", etc.). The Temporary Personal Greeting overrides other Personal Greetings; it is always played regardless of the time mode, whether or not the line is busy, etc.

  • Page 59: Toll Saver (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.31 Toll Saver (APT/DPT Integration Only) Description Allows a subscriber to check his or her mailbox from preprogrammed Caller ID numbers, DID number or the telephone number specified to the preprogrammed trunk (CO line) number without incurring telephone charges.

  • Page 60: Two-Way Record (Apt/Dpt Integration Only)

    2.3 Subscribers Features 2.3.32 Two-way Record (APT/DPT Integration Only) Description Allows a subscriber to record the conversation that he or she is having with a caller. The recording is stored in the subscriber's mailbox. Note • Many states have imposed regulations on the manner in which two-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded.

  • Page 61: Unlimited Message Length

    2.3 Subscribers Features 2.3.34 Unlimited Message Length Description Allows subscribers to record for an unlimited length of time when recording two-way conversations into their own or another subscriber's mailbox (Two-way Record or Two-way Transfer). The maximum recording time for other messages will automatically be set to 60 min. To allow unlimited recording time, the "Message Length"...

  • Page 62: Vm Menu (Dpt Integration Only)

    VPS is connected to a KX-TDA series PBX (MPR Version 2.0 or higher) using DPT Integration. – the subscriber is using a Panasonic KX-T7630*/KX-T7633*/KX-T7636/KX-NT136. * Requires upgrade of the KX-TDA series PBX. For more information, consult your dealer. •...

  • Page 63: System Setting Features

    2.4 System Setting Features System Setting Features 2.4.1 Auto Configuration (APT/DPT Integration Only) Description Simplifies initial system setup by automatically creating mailboxes in the VPS to correspond to the extensions connected to the PBX. Also sets the time and date to match the time and date set for the PBX.

  • Page 64: Password Administration

    2.4 System Setting Features 2.4.4 Password Administration Description Allows the System Administrator or System Manager to clear a subscriber password (so that a new one can be assigned). Subscriber's Manual References 6.2 Setting Up Mailboxes 2.4.5 Recording by System Administrator Description Allows the System Administrator to record the following prompts: Group names (can be recorded when creating Extension Groups, Group Distribution Lists, etc.)

  • Page 65: Service Mode

    2.4 System Setting Features 2.4.6 Service Mode Description Allows the System Administrator or the System Manager to change the call handling method that is programmed for each Service Group 1-8. Once the Service Mode has been changed, it is retained unless the System Manager or System Administrator changes it again, even after the power is turned off.

  • Page 66: System Security

    2.4 System Setting Features Programming Manual References 2.7 Reports 2.4.8 System Security Description Protects the VPS from unauthorized programming and/or use. By default, the System Manager and Message Manager cannot access the VPS from their telephones until the System Administrator enables the relevant settings and sets a password.
  • Page 67 2.4 System Setting Features Programming Manual References 1.8 Utility Feature Manual...
  • Page 68 2.4 System Setting Features Feature Manual...

  • Page 69: Glossary

    "Alternate Extension Transfer Sequence". APT Integration Digital integration between the VPS and certain Panasonic PBXs. Requires upgraded software in the PBX. When the VPS and PBX use APT Integration, voices are sent using analog technology, and data is sent digitally.
  • Page 70 Autoplay New Message The VPS plays new messages automatically when a subscriber, the System Manager, or the Message Manager logs in to his or her mailbox. Bookmark Enables a subscriber, the System Manager, or the Message Manager to set a specific point (Bookmark) in a message and easily resume playback later from that point.
  • Page 71 Company Greeting A maximum of 32 Company Greetings can be recorded to greet callers. One (or System Greeting or none) can be selected for each Day, Night, Lunch, Break, and Holiday service based on a port and trunk (CO line). Company Name This is played by the VPS to the intended receiver of an External Delivery Message when he or she is unable to enter correctly the password (if a password is required to listen to the message).
  • Page 72 (including Mailbox Group) or Custom Service. DPT Integration Digital integration between the VPS and certain Panasonic PBXs. Requires upgraded software in the PBX. When the VPS and PBX use DPT Integration, voices and data are sent digitally. Depending on the model and/or the software version of the connected PBX, you may not be able to utilize certain features available only with DPT Integration.
  • Page 73 Follow-On ID (see "Called Party ID") General Delivery Mailbox A special mailbox that is maintained by the Message Manager. If a caller does not have a DTMF- compatible telephone, the caller cannot dial numbers in order to connect himself or herself to an extension or mailbox.
  • Page 74 Intercom Paging Available with APT/DPT Integration only. If a subscriber has set Intercom Paging, the VPS will page the subscriber and announce that he or she is receiving a call. The VPS can announce prerecorded caller names using the Caller Name Announcement feature, or prompt the caller to record his or her name and announce the recorded name.
  • Page 75 Mailbox Number Normally the same number as the corresponding subscriber's extension number. Message Envelope Setting Specifies when message envelopes (message date and time, name of the person who recorded or transferred the message, telephone number of the caller) are announced. Envelopes can be played back before or after messages automatically, or only when the subscriber presses [2] [3] during or after message playback.
  • Page 76 Multilingual Selection Menu Allows callers to select the language they would like to hear for voice guidance (system prompts). 3 languages can be selected for the Multilingual Selection Menu of the KX-TVA50; 5 languages for the KX-TVA200. Non-Subscriber A caller to the VPS who does not own a mailbox.
  • Page 77 Personal Custom Service Similar to a Custom Service, allows callers to perform specific functions by pressing dial buttons on their telephones while listening to the subscriber's Personal Greeting Message. A subscriber's Personal Custom Service can allow callers to connect themselves to another extension, mailbox, outside telephone (such as the subscriber's mobile phone), etc., without the assistance of an operator.
  • Page 78 Private Message A message designated by the sender as private. Private messages cannot be forwarded by the recipient. Remote Call Forwarding Set Available with DPT Integration only. Allows subscribers and the Message Manager to program their extensions from a remote location to forward various types of calls (all calls, no answer, busy, etc.) to a desired extension, or to an outside telephone (Remote Call Forward to CO).
  • Page 79 System Administration Includes system programming, diagnosis, system prompt administration, etc. They are performed by the System Administrator, using a PC running the KX-TVA Maintenance Console software. System Administration can be performed locally (on-site) by connecting to the VPS via USB or LAN, or remotely (off-site) by connecting to the VPS via the optional modem card.
  • Page 80 Temporary Personal Greeting A special greeting that, if recorded by a subscriber, is heard by callers instead of the subscribers other Personal Greetings. Often used to inform callers of a temporary absence. A common example might be, "This is (name). I'm out of the office this week…". Time Synchronization Available with DPT Integration only.
  • Page 81 Navigator Key. Voice prompts are not used. Voice Mail A general term used for messages recorded by the VPS and stored in subscriber mailboxes. A Voice Processing System, such as the Panasonic KX-TVA50, and KX-TVA200. Feature Manual...
  • Page 82 Feature Manual...

  • Page 83: Index

    Index Feature Manual...
  • Page 84 Index Alternate Extension Group Hold APT Integration (KX-TVA50 only) Holiday Service Auto Configuration (APT/DPT Integration Only) Auto Forwarding Auto Receipt Inband Integration (KX-TVA50 only) Automated Attendant Incomplete Call Handling Service Automatic Log-in (APT/DPT Integration Only) Integration Types Autoplay New Message...
  • Page 85 Index Service Group Service Mode Subscriber Tutorial Subscriber Use Subscribers Features System Administration System Administration, Management, and Use System Backup/Restore System Clock System Features System Management System Prompts System Reports System Security System Setting Features Temporary Personal Greeting Time Service Time Synchronization (DPT Integration Only) Timed Reminder Setting (DPT Integration Only) Toll Saver (APT/DPT Integration Only)
  • Page 86 Index Feature Manual...
  • Page 87 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

This manual is also suitable for:

Kx-tva200

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