Cisco 8800 Series Manual page 17

Your Phone
• Aborted—Remote Customization is aborted due to other Provisioning like DHCP options.
• Pending—The profile has been downloaded from the EDOS server.
• Custom-Pending—The phone has downloaded a redirect URL from the EDOS server.
• Acquired—In the profile downloaded from the EDOS server, there is a redirect URL for provision
configuration. If the redirect URL download from the provisioning server is successful, this state is
displayed.
• Unavailable—Remote customization has stopped because the EDOS server responded with an empty
provisioning file and the HTTP response was 200 OK.
Procedure
Step 1
Press Applications
Step 2 Select Status > Product information > Customization.
Step 3
Press Back
View the Network Status
Procedure
Step 1
Press Applications
Step 2
Select Status > Network Status.
You can view the following information:
• Network type—Indicates the type of Local Area Netwrok (LAN) connection that the phone uses.
• Network status—Indicates if the phone is connected to a network.
• IP address—IP address of the phone.
• VLAN ID—VLAN ID of the phone.
• Addressing type—Indicates if the phone has DHCP or Static IP enabled.
• IP status—Status of IP that the phone uses.
• Subnet mask—Subnet mask used by the phone.
• Default router—Default router used by the phone.
• DNS 1—Primary Domain Name System (DNS) server that the phone uses.
• DNS 2—Optional Backup DNS server that the phone uses.
• MAC address—Unique Media Access Control (MAC) address of the phone.
• Host name—Displays the current host name assigned to the phone.
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Cisco IP Phone 8800 Series Multiplatform Phones User Guide
Troubleshooting
17