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Quick Start Guide for Cisco 8841 / 8851
Unity Voice Mail – Setup & Basic Voice Mail Functions
Voice Mail – Initial Setup
Press the "Messages" button to access your voicemail box. You will be asked to initialize your mailbox the
first time you access voice mail. Initialization includes recording your name, recording a greeting, and
changing your password.
Your temporary password is 6xxxx . The 'x' represents your extension. Your new password must be at
least 3 digits in length.
Basic Voice Mail Use
Access from your desk phone
Access when away from the
office:
While listening to a message:
**After a message:
Setup Options
To re-record greeting:
To rerecord name:
To change password:
**NOTE: IF YOU RECEIVE EMAIL .WAV FILES OF VOICEMAIL MESSAGES, DELETING THEM FROM YOUR EMAIL DOES NOT DELETE
THEM FROM YOUR CISCO PHONE VOICEMAIL ACCOUNT. YOU MUST FOLLOW THE INSTRUCTIONS ABOVE FOR DELETING THEM
FROM YOUR PHONE.
To report issues or if you need help, please contact
NOTE: Be sure to press "#" after every entry for which the system prompts you.
1. Press MESSAGES button.
2. Enter your password followed by the # key when prompted.
3. Press 1 to listen to new messages, 2 to send a message, 3 to review old
messages, or 4 to access SETUP options.
1. Dial the voicemail number - 802-656-9940.
2. When voice mail answers, press * key.
3. Enter your 5-digit mailbox I.D. number (i.e., your "Extension Number")
followed by the # key.
4. Enter your password followed by the # key.
1 - repeat
2 - save
3 - delete
4 - slower
5 - change volume
1 - repeat
2 - save
3 - delete
4 - reply to internal user
1. Enter mailbox
2. Press 4 - Setup options, then 1 - for Greetings, then 1 - change greetings
3. Follow prompts
1. Enter mailbox
2. Press 4 - Setup options, then 3 - personal settings, then 2 - change name
3. Follow prompts
1. Enter mailbox
2. Press 4 - Setup options, then 3 - Personal settings, then 1 - change password
3. Follow prompts
6 - faster
7 - skip back
8 - pause
9 - fast-forward
# - jump to end of message
5 - forward message
6 - mark as new
7 - skip back
9 - hear date/timestamp
CUCM-HELP@uvm.edu
or call 802-656-4900
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