Installing the USB Driver on Windows XP
When you connect an A700x device to your Windows PC, the PC will search for
a USB driver to install. If the PC is configured to search for drivers online and
the connection succeeds, the driver will install automatically and the device will
be ready to use. If the automatic installation fails, follow these steps.
1. Navigate to the .inf and .cat files in the USB Driver folder on the
2. Open Device Manager and locate Talkman USB Serial.
3. Right click it and select Update Driver.
4. When prompted with Can Windows connect to Windows Update to search
5. Select Install from a list or specific location (advanced).
6. Click Have Disk. Navigate to the location where you saved the .inf and .cat
7. Select the TalkmanUsbSerial.inf file. If there is a driver warning, click
Installing the USB Driver on Windows 7 or Vista
When you connect an A700x device to your Windows PC, the PC will search for
a USB driver to install. If the PC is configured to search for drivers online and
the connection succeeds, the driver will install automatically and the device will
be ready to use. If the automatic installation fails, follow these steps.
1. Navigate to the .inf and .cat files in the USB Driver folder on the
2. Open Device Manager and locate Talkman USB Serial.
3. Right click it and select Update Driver.
4. Select Browse my computer for driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Click Have Disk. Navigate to the location where you saved the .inf and .cat
7. Select the TalkmanUsbSerial.inf file. If there is a driver warning, or a prompt
Collecting Platform Debug Logs from A700x Devices
Make sure that the USB driver is installed for the PC that you are using to
collect logs. Refer to the procedure for your operating system:
29
controlled by the device volume and can be adjusted with the Plus (+)
and Minus (-) buttons on the device.
VoiceConsole software DVD and save both files to your computer.
for software?, select No, not at this time.
files.
Continue Anyway.
VoiceConsole software DVD and save both files to your computer.
files.
about proceeding, indicate that you want to continue.
A700x Product Guide