NETGEAR WNR834Bv2 Setup Manual

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Wireless Router Setup
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
April 2007
208-10070-02
v2.0

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Summary of Contents for NETGEAR WNR834Bv2

  • Page 1 Wireless Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA April 2007 208-10070-02 v2.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Getting to Know Your Wireless Router ... 1 Unpacking Your New Router ... 1 Hardware Features ... 3 Positioning Your Wireless Router ... 4 Installing Your Wireless Router ... 5 Updating Your Router Firmware ... 6 Installing Your Router Using the Smart Wizard... 9 Using the Smart Wizard ...
  • Page 4 Related Documents... 39 Registration and Certifications... 41...
  • Page 5: Getting To Know Your Wireless Router

    • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router “Positioning Your Wireless Router”...
  • Page 6 To prepare your router for installation: Carefully peel off the protective film covering both sides of your router (see Figure 1 Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in covering the LED panel of the router.
  • Page 7: Hardware Features

    Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Front Panel The lights on the front panel indicate the operating status of the router. A description of LED behavior is included in Figure Power...
  • Page 8: Positioning Your Wireless Router

    Figure 4 Router Label The label on the back of the wireless router shows the router’s MAC address, serial number, security PIN, and factory default login information. The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your LAN.
  • Page 9: Installing Your Wireless Router

    example, the thickness and number of walls the wireless signal must pass through may limit the range. For best results, place your router: • Near the center of the area where your computers and other devices will operate, preferably within line of sight to your wireless devices. •...
  • Page 10: Updating Your Router Firmware

    Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product.
  • Page 11 These options are discussed later in “Accessing Your Router After Installation and Checking for New Firmware” on page Getting to Know Your Wireless Router...
  • Page 12 Getting to Know Your Wireless Router...
  • Page 13: Installing Your Router Using The Smart Wizard

    Internet account. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, modem, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.
  • Page 14: Accessing Your Router After Installation And Checking For New Firmware

    you can always access the router’s user interface later to select a security option (see “Accessing Your Router After Installation and Checking for New To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information).
  • Page 15 Click Yes to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” will display. (If you select “No,” you can check for new firmware later;...
  • Page 16 It is advisable to determine the firmware version currently running on your router before you check for updates on the NETGEAR website. Then go to the NETGEAR website and select the model number for this router. If a later version of the firmware is available, download the firmware to your computer and upgrade your router.
  • Page 17 Version shown on your Router Status screen. If the version on the NETGEAR website is more recent, click on the version number. Then, click Right-click and Save to Download and save the file to a location on your hard disk.
  • Page 18 Installing Your Router Using the Smart Wizard...
  • Page 19: Installing Your Router Manually (Advanced, Mac, And Linux Users)

    (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet service connection through an Internet Service Provider (ISP). • The configuration information your ISP gave you. Depending on how your Internet account was set up, you may need the following information to set up your wireless router and access the Internet: –...
  • Page 20 Disconnect the cable at the modem end only (B). You will connect it to the router later. Figure 7 Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem and the other end into the Internet port of the wireless router (C).
  • Page 21 Figure 8 Locate the Ethernet cable (D) that is attached to your computer (see Step 3). Securely insert that cable into a LAN port on the router, such as LAN port 1 (E), as shown in Figure 9 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports.
  • Page 22: Verifying Your Connection

    To start your network: Plug in and turn on the cable or DSL modem. Wait 2 minutes. Plug the power cord into your wireless router and into a power outlet. Wait 1 minute. Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider.
  • Page 23: Setting Up Your Router For Internet Access

    Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. “Restoring the Default User Name and Password”...
  • Page 24 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 25: Checking For New Firmware

    The Firmware Upgrade Assistant screen will display. Click Yes to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 26 It is advisable to determine the firmware version currently running on your router before you check for updates on the NETGEAR website. Then go to the NETGEAR website and select the model number for this router. If a later version of the firmware is available, upload the firmware to your computer and upgrade your router.
  • Page 27: Configuring Your Wireless Settings And Security Options

    Version shown on your Router Status screen. If a the version on the NETGEAR website is more recent, click on the version number. Then, click Right-click and Save to Download and save the file to a location on your hard disk.
  • Page 28 SSID you configured in the router. If they do not match, you will not get a wireless connection. Select a Security Option. NETGEAR strongly recommends that you implement security on your wireless network. Follow the instructions in the User Manual or the router help screens if you need help setting up the security feature appropriate to your needs.
  • Page 29: Setting Up Your Wireless Computers

    Setting Up Your Wireless Computers Once you have set up your router, you are ready to configure your wireless computers with the same settings as those you configured on the router. For your wireless computers to work with the router, the settings of each wireless computer must match the wireless router’s settings exactly. To set up your computers for wireless connectivity: Program the wireless adapter of each computer to have the same SSID (Wireless Network Name) as the router.
  • Page 30 Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 31: Troubleshooting

    If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you have connected and set up your router correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. Basic Setup Checklist The following items are the most common errors made when initially setting up a router.
  • Page 32: Checking Basic Router Functions

    Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. – Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. •...
  • Page 33: Troubleshooting Login Problems

    b. Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in Password” on page If the error persists, you might have a hardware problem and should contact technical support. •...
  • Page 34: Checking The Internet Service Connection

    • Make sure your computer’s IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation or see Computer for Network Access”...
  • Page 35: Troubleshooting Pppoe

    you have a static IP address, your wireless router automatically requests an IP address from your service provider. To check the Internet IP address from the browser interface: Log in to the wireless router. Select the Router Status link under the Maintenance heading to check that an IP address is shown for the Internet Port.
  • Page 36: Using The Ping Utility To Troubleshoot

    If any of the steps indicate “Failed,” you can attempt to reconnect by clicking Connect. The wireless router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name, or Password.
  • Page 37: Testing The Path From A Computer To The Internet

    Click OK. You should see a message like this one: Pinging www.routerlogin.net with 32 bytes of data If the path is working, you see this message: Reply from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not working correctly, you could have one of the following problems: •...
  • Page 38 • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway.
  • Page 39: Default Configuration

    Default Configuration Settings You can use the Restore Factory Settings button located on the back of your device to reset all configuration settings to their factory defaults. This is called a hard reset. • To perform a hard reset, push and hold the Restore button for approximately 5 seconds (until the POWER LED blinks rapidly).
  • Page 40: Restoring The Default User Name And Password

    Release the reset button and wait for the router to reboot. Default Setting Disabled Disabled (bars all unsolicited requests except for traffic on port 80, the http port) Enabled (all) Enabled NETGEAR Disabled Enabled Auto United States (North America only; otherwise varies by country and region) 6 until region selected...
  • Page 41 The factory default settings will be restored so that you can access the router from your web browser using the factory defaults. Default Configuration...
  • Page 42 Default Configuration...
  • Page 43: Related Documents

    This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Network Access Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm...
  • Page 44 Related Documents...
  • Page 45: Registration And Certifications

    Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register support service. Product updates and Web support are always available by going to: Setup documentation is available on the CD, on the support website, and on the documentation website wireless router is connected to the Internet, click the KnowledgeBase link to view support information or click the Documentation link to view the online User Manual for this wireless router.

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