Chapter 6 Troubleshooting - NETGEAR CG3000Dv2 User Manual

Troubleshooting
6.
This chapter gives information about troubleshooting your NETGEAR DOCSIS 3.0 N450 Wi-Fi
Data Gateway. For the common problems listed, see the section indicated.
• Have I connected the gateway correctly?
See Basic Functions
• I cannot access the gateway configuration with my browser.
See Connect to the Gateway's Main Menu
• I have configured the gateway but I cannot access the Internet.
See Troubleshoot the ISP Connection
• My gateway is not responding.
• See Troubleshoot a TCP/IP Network Using a Ping Utility
If you cannot remember the gateway's configuration password or you want to clear the
configuration and start over again, see
Tip: NETGEAR provides helpful articles, documentation, and the latest
software updates at
on page 49.
on page 49.
on page 50.
Factory Default Settings
http://www.netgear.com/support.
48
on page 50
on page 54.
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