Honeywell CIU 888 Troubleshooting And Maintenance Manual page 36

Error Message
Change password failed - Invalid
characters used in password
Change password failed - Not a
strong password <some message>
Session expired.
Unable to access local files due to
browser security settings.To over-
come this, go to Tools->Internet
Options->Security->Custom
Level.Find the setting for "Initialize
and script ActiveX controls not
marked as safe" and change it to
"Enable" or "Prompt
Unable to get actual file path due to
browser security settings. To over-
come this, go to Tools->Internet
Options->Security->Custom Level.
Find the setting for "miscellaneous-
>Include local directory path when
uploading files to a server" and
change it to "Enable"
Failed to load file
Invalid license file
2 - 10
Software Troubleshooting and Error Messages
Possible cause
Invalid characters used while chang-
ing password.
New password does not meet require-
ments.
Session used for processing has
expired due to inactivity or login by
other source (Either by Migration tool
or some other Web interface)
ActiveX Controls are not enabled on
browser (i.e. Internet Explorer 9 or
10).
Settings are not enabled on browser
(i.e. Internet Explorer 9 or 10) to dis-
play local directory path.
Unable to load file.
License file selected for installation is
not valid.
Troubleshooting & Maintenance Guide
CIU 888
Solution
Enter password that meets following
requirements:

Must not be same as previous
password

Must not contain any dictionary
words (e.g. password)

Must be at least eight characters
long

Must contain at least one number
and one special character

Must not contain special char-
acters ! and "
Enter password that meets following
requirements:

Must not be same as previous
password

Must not contain any dictionary
words (e.g. password)

Must be at least eight characters
long

Must contain at least one number
and one special character

Must not contain special char-
acters ! and "
Log in to CIU 888 again with user-
name and password.
Change settings of browser by follow-
ing instructions provided in error mes-
sage.
Change settings of browser by follow-
ing instructions provided in error mes-
sage.
1. Make sure file being uploaded
has valid text content and is not
empty file.
2. Retry operation.
1. Select proper license file.
2. Retry operation.
Part No.: 4417594_Rev11