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Troubleshooting Tips
Power LED is off.
Power LED is amber.
Pick A Plug LED is off.
Pick A Plug LED is
amber or red.
Make sure that power is supplied to the electrical
outlet, and that the PowerLINE devices are not
plugged into an extension cord, power strip, or
surge protector.
Power saving mode occurs when the Ethernet LED is
off. This can occur in the following circumstances:
•
The Ethernet cable is unplugged.
•
The device that is connected through the
Ethernet cable is turned off.
•
The adapter is idle for 10 minutes.
It returns to normal mode within two seconds
after the Ethernet link is established.
•
If you already set network security, make sure
that all PowerLINE devices are using the same
encryption key. For information, see the online
user manual.
•
Press the Factory Reset button on each device
for one second to return the PowerLINE adapter
to its factory default settings.
Something is interfering with communication
between adapters. To resolve this, do the following:
•
Move the adapters to other outlets.
•
Unplug devices that might be causing
interference such as surge suppressors and
items with motors.
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