Troubleshooting; Technical Support - D-Link DCS-910 Quick Installation Manual

Troubleshooting

1. How do I configure my DCS-910 without the CD?
 Connect your DCS-910 to the network using an Ethernet cable.
 Log on to www.dlink.eu, choose your local country. Download the Setup Wizard utility
from the DCS-910 section under technical support.
 Install and run Setup Wizard utility. Your camera should be detected automatically.
Either use the Wizard included in the utility to configure the device or click on Link to
access the devices directly.
 The default username is ' admin '. The default password is ' ' (leave the field blank).
 If you have changed the password and can not remember it, you will need to reset
the DCS-910 to set the password back to ' ' (leave the field blank).
If the DCS-910 cannot find a DHCP server, the default IP address is http://192.168.0.20.
2. How do I reset my DCS-910 to factory default settings?
 Ensure the DCS-910 is powered on.
 Push and hold a paperclip in the reset hole for 10 seconds, then release it. The
camera should be back to factory default settings.
Note: Resetting the DCS-910 to factory default will erase the current configuration settings.
To re-configure your settings, please rerun D-Link Clink'n Connect CD or access the
device via procedures described in question 1.
3. If I don't have a router, how do I install the camera?
 Connect the camera directly to the computer's Ethernet port
 You need to assign your computer a static IP address in range with the camera,
such as 192.168.0.1.
 You can then access and setup the device via the default IP address of
http://192.168.0.20.
4. What can I do if my DCS-910 is not working correctly?
 The camera's LED will light red when it receives power
 The LED will light green after the camera connects to the network
 The LED will flash green while accessing the camera
 Check that all the cables are firmly connected at both ends.
 Power the DCS-910 off for 20 seconds, and then power it back on.
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am – 05.30pm)

Technical Support

United Kingdom (Mon-Fri)
(BT 10ppm, other carriers may vary.)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
€0.05ppm peak, €0.045ppm off peak Times
http://www.dlink.co.uk
Ireland (Mon-Fri)
Internet
ftp://ftp.dlink.co.uk
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