Cisco 7821 Quick Start Manual page 2

Dialing
1. Dial 9 for an outside line.
2. Enter your desired number.
3. Lift the handset or press either a line button, the
Call softkey, the headset , the speakerphone
, or the round Select button in the navigation
bar.
4. For speed dial enter the item number and press
the SpeedDial softkey. Or press the down arrow
on the Navigation bar when the phone is idle, then
scroll to a speed-dial item and press the
button in the navigation bar. You may also have
speed dials assigned to some buttons along the
right side of your phone.
Answering
New Call Indicators:
1. A flashing amber line button.
2. An animated and caller ID.
3. Flashing red light on the handset.
To answer the call, lift the handset. Or press the
flashing amber Session button, answer, the unlit
headset button, or the Speakerphone
Answering Multiple Lines: If you are talking on
the phone when you get another call, a message
appears on the phone screen. Press the flashing
amber line button to switch lines and press the
Session button to answer the second call. The first
call goes on hold automatically.
Directories
1. Press contacts .
2. Scroll and select a directory.
3. Use your keypad to input search criteria.
4. Press Submit.
5. To dial, scroll to a listing and press Dial.
Conference
1. From an active call press
2. Make a new call.
3. Press
"Conference".
4. Repeat steps to add more participants.
Join Calls:
the held calls either on the same line or across
lines.
1. From an active call, press
2. Press
Select
press again to create the conference.
View and Remove Participants:
conference, press
participant, scroll to the participant and press
remove.
Voicemail
New Message Indicators:
1. Solid red light on your handset.
2. "New Voicemail" message on the screen.
Listen to Messages:
follow the voice prompts. To check messages for a
button.
specific line, press the
Setting up Voicemail:
1. Press messages.
2. Enter passcode 135246#.
3. Record your name.
4. Record your greeting (optional).
5. Replace the 135246# password with your own.
6. Follow the prompts until the system
indicates you have completed the process.
Mute
1. While on a call, press
2. Press
.
again. The phone displays
you can conference the active call with
conference
active calls to select the held call, and
during a
show details. To remove a
Press messages and
line button first.
mute .
again to turn off the mute.
Call History
View Call History:
1. Press applications
2. Scroll and select
3. Select a line to view. The phone displays the
last 150 calls.
4. To view details on a call, press more, then
details.
View Missed Calls Only:
. 1. View your call history.
2. Press missed.
Forward All
1. To forward calls received on your primary line
to another number, press
2. To forward all calls to a voicemail, press the
button.
3. Look for confirmation on your phone screen.
4. To cancel call forwarding, press
To set up forwarding remotely or on a secondary
line, access your User Options web pages.
Hold
1. Press the hold
appears and the line button flashes green.
2. To resume a call, press the flashing green line
button, resume, or hold.
Transfer
1. From an active call, press
2. Enter the transfer number.
3. Press transfer again.
.
call history.
Fwd all.
Fwd off.
button. The hold icon
transfer .