Saving To A Usb Device Using Download Mode (Method 1) - Canon imageRUNNER ADVANCE 4551i Service Manual

● Saving to a PC using SST (Method 3)
Start the machine in download mode and transfer the debug logs to a computer connected to the network using SST.
For details on the procedure, refer to.
● Saving to a USB device using Counter key + numeric key (Methods 2 and 4)
Hold down the Counter key for approx. 10 seconds, and then press numeric keys 1, 2, and 3 in that order to save the current
logs to the machine's storage area, and save the logs in the machine's storage area to the USB device.
If a USB device has not been connected to the machine in advance, logs are only saved to the storage area of the machine.
For details on the procedure, refer to .
● Saving to a USB device using service mode (Method 5)
Execute the following service mode to save the debug logs to a USB flash drive recognized by the machine.
• (Level2) COPIER > Function > DBG-LOG > LOG2USB
For details on the procedure, refer
■ Log Description
Since log files are output in the binary format (with the .bin extension), their content cannot be checked as it is.
You can check the description of the logs to be included in .bin file with "LOGLIST.TXT" that is saved simultaneously with the .bin
file into the USB memory device.
The following are samples of LOGLIST.TXT:
20101216_14-12-ENS00059-V2022_UserErr00-ServiceCall
<- A log file automatically saved at 14:12 on Dec. 16 by a service call
20101216_14-48-ENS00059-V2022_Fatal00-exception
<- A log file automatically saved at 14:48 on Dec. 16 by Exception processing
20101216_14-51-ENS00059-V2022_Debuglog@Cnt123
<- A log file saved at the moment of holding down the counter + 1.2.3
■ File Name
The log file exported to a USB flash drive using Counter key is named by the rule of "date/ time+serial number+MNCONT version
+Debuglog@Cnt123(retrieval method).bin".
Example:
20100510_12-35-ENS00059-V01.54_debulog@Cnt123.bin
NOTE:
The date and time added to the file name are the date and time when the log is transferred. When the machine is not correctly
running, the time may not become the local time. In this case, it becomes the Greenwich mean time.

Saving to a USB device using download mode (Method 1)

■ Overview
Start the machine in download mode and save (collect) the log archive saved in the auto save area to the USB flash drive.
to"Saving to a USB Flash Drive Using Service Mode (Method 5)" on page
361
6. Troubleshooting
367.