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You need the number that was used to park the call.
Procedure
Enter the number where the call is parked to retrieve the call.
Forward Calls
You can forward calls from any line on your phone to another number. Call forward is phone-line
specific. If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
Forward all calls
Forward calls in special situations, such as when the phone is busy or there is no answer.
When a line is forwarded, you see the Forward all
icon with the line.
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Cisco IP Phone 8841/8851 and 8861 User Guide
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